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Leveraging Knowledge to Increase Responsiveness

Cognitive-Intelligence-App Presented at WiSense 23/ 08/12. Leveraging Knowledge to Increase Responsiveness. Ron Carriere, CEO Mark Hurst, CTO 2012. 2000 – 2012 Cirilab Incorporated in 2000. R&D on Advanced Multi-Dimensional Indexing Technology for Text Clustering and Profiling.

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Leveraging Knowledge to Increase Responsiveness

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  1. Cognitive-Intelligence-App Presented at WiSense 23/ 08/12 Leveraging Knowledge to Increase Responsiveness Ron Carriere, CEO Mark Hurst, CTO 2012

  2. 2000 – 2012 Cirilab Incorporated in 2000. • R&D on Advanced Multi-Dimensional Indexing Technology for Text Clustering and Profiling. • Privately Owned Research Center to Develop • Advanced Knowledge Management (KM) Technology Products. Cognitive Informatics' Research InstituteCirilab Inc.

  3. The Source • a folder of documents • · the contents of a web site • · all the posts in a Blog • · all the posts in a Discussion Group • · unstructured text records within a Customer Relations Management system • ·  and many other unstructured text collections. • The “Captions” from a video file

  4. The SolutionLet The Documents Express Themselves • And give me a way to access them based on what I am interested in, not what some search engine wants me to see! Cirilab takes a very different approach. As with Cirilab Speed Read, we allow each document to express its own thematic content through a Knowledge Signature™. With a Cirilab Knowledge Map™ we simply combine all of the Knowledge Signatures™ of individual documents into one thematic hierarchical representation of the entire collection. A Cirilab Knowledge Map™ can be created from almost any repository of unstructured text

  5. Cirilab’s software not only finds content across multiple documents but also helps you review content when you find it. Review Information Faster

  6. Autonomous Knowledge Objects KOS KOS KOS • Self-Organizing • Self-Simplifying • Self-Describing

  7. PORTALS IHive Live, Outlook, Document Manager, Content Manager, ect. Vayyoo.com DASHBOARDS FreebirdConnect BI Tools and others AccessCollaborate

  8. Document Management System

  9. Topic Data in Freebird Connect All data is easily explored by filtering on different dimensions and slicing and dicing different dimensions into rows and columns or onto x and y axes

  10. Channels of engagement in one click Click to Connect

  11. Reviews and updates

  12. Executive Dashboards and data models

  13. Conduct Business events Post schedule and details

  14. Build a business case for executive dashboards and scorecards This requires more than just an ROI analysis. Dashboards and scorecards require executive support, "selling" the project throughout the organization, and effective change management processes. People hit walls at the change management piece," it is explained, "because there's a cultural shift and change that happens when information is more visible."

  15. What are they talking about?

  16. The Leukemia & Lymphoma Society is the world's largest voluntary health organization dedicated to funding blood cancer research, education, and patient services. The web site’s Discussion Boards have 32 categories and over 108,000 Posts. There is a desire to understand conversation patterns within common discussion themes to better understand how web site users are communicating Situation

  17. LLS will extract all 108,000 Discussion Board posts Each Discussion Board category will be stored in one Folder Each Topic Thread within a Discussion Board will be saved as one HTML file that will contain the initial post as well as all of the following post replies. The Topic Thread title will be used as the file name within the Category folder Cirilab’s Thematic Extraction and Knowledge Mapping software to create a Thematic Knowledge Map Profiles of each of the 32 Discussion Board categories MauroNewMedia will use the Knowledge Maps to analyze the thematic similarities within and among Topic posts and across DB categories Approach

  18. Cirilab’s Thematic Extraction technology looks for common “thematic veins” across multiple documents within a collection and allows the researcher to quickly locate them. Cirilab’s Discover technology allows the analyst to search available information for additional insight to “thematic veins” that have been discovered. Summary

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