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Leveraging your EAP to increase employee wellness. DEER OAKS Employee Assistance Program (EAP) SERVICES A resource you can trust Dr. Elaine Traylor www.deeroaks.com Licensed Psychologist 866-EAP-2400 Deer Oaks 214-662-8025 etraylor@deeroaks.com.
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Leveraging your EAP to increase employee wellness DEER OAKS Employee Assistance Program (EAP) SERVICES A resource you can trust Dr. Elaine Traylor www.deeroaks.com Licensed Psychologist 866-EAP-2400 Deer Oaks 214-662-8025 etraylor@deeroaks.com
Increase awareness and promote your EAP program • EAP SERVICE COMPONENTS • Free and confidential • Open to ALL employees and their dependents ~ health insurance not required • Ease of access at any and all levels: telephonic, face-to-face, online, on-site
Services offered by Deer Oaks Our goal to you Provide a link to local resources that will resolve disruptive personal concern/problems effectively and quickly. Provide assessment/referral services and short-term counseling by licensed, professional counselors Support managers and supervisors through consultations and trainings to help resolve employee work-related problems
Services offered by Deer Oaks Your EAP services include: • A live person always answers the phone • Telephone intakes with trained counselors • Comprehensive, face-to-face diagnostic assessments • Thorough treatment recommendations • Education & prevention: employee wellness seminars • short-term individual, family, couples, & group counseling • Legal counseling services • Financial counseling and planning services • Newsletters, online EAP services and resources
Services offered by Deer Oaks Telephone Intakes • Trained intake coordinators ready to receive your calls • Immediate guidance regarding your issue • Available 24-hours a day, seven-days a week – even on holidays • Appointments are made based on your individual needs and requests • Crisis situations addressed immediately
Services offered by Deer Oaks Individual Diagnostic Assessment Focused Short-Term Problem Solving Up to (e.g. 3,5,8 visits) per person per problem in a calendar year (per benefit contract plan design) A Deer Oaks counselor assesses the problem, & develops a comprehensive treatment plan
Services offered by Deer Oaks Referrals Additional care is coordinated with medical providers as needed Psychiatric and medical referrals are based on local relationships Knowledge of provider networks through close working relationships throughout the community
Inservices offered by Deer Oaks Employee Wellness and WorkLife Seminars Adjusting to Retirement The Challenge of Change Communication Skills Financial Management Parenting and Child Development Substance Abuse in the Workplace Violence Prevention Planning
Inservices offered by Deer Oaks Employee Wellness and Work-Life Seminars Assertive Communication Co-Dependency Conflict Resolution Living Safely in a Dangerous World Stress Management Time Management HIV/AIDS/Communicable Disease
Critical Incidents and Crises On-site Critical Incident Stress Management • Immediate contact and strategizing after an incident • Customized responses within 24 hours • Provide help developing crisis response protocols • Feedback and follow-up • Referrals to participants
Included Work/Life services Legal Counseling Seminars Nationwide Network of Attorneys Free initial legal counseling sessions Free simple will Reduced-fee services if plan attorney retained Mediation
Included Work/Life services Financial Counseling and Planning Services Unlimited free credit counseling Free initial financial planning sessions college planning budgeting retirement and estate planning buying a home Budget templates, tax information links and resources
Inclusive specialized services EAP Work-Life Benefits Matters of the Heart (including MD Matters) LegalAssist Frank About Finances FindNow Childcare and Eldercare Supervisors Supplement Personal Plan Programs Parenting Tool Kit Take the High Road on Highways
A wealth of online information Interactive Website Access to a variety of resources, including requesting appointments on line, EAP chat room, self-assessments and hundreds of online magazines and articles
A wealth of online information Interactive Website Helpful resources and tips on how to address legal issues
A wealth of online information Interactive Website Financial library designed to help individuals with planning, financial goals and how to find a financial planner
Know when to ask for help The right time to use your EAP If you or an employee is feeling overwhelmed, depressed, stressed or anxious, give Deer Oaks EAP services a call. Your Deer Oaks EAP can help you cope with a variety of issues.
Contact us to customize a program DEER OAKS EAP SERVICES (866) EAP-2400 Etraylor@deeroaks.com www.deeroaks.com As the largest provider of EAP services to public employees, we’re a resource thousands of people trust everyday to help with life’s little – and not so little – problems