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General IS Assembly Meeting

General IS Assembly Meeting. January 27, 2009. Agenda. 10:00-10:15 Kick-Off Video 10:15-10:20 Welcome Fred Hammond 10:20 -10:30 Introduction Bert Robles 10:30-10:50 Clinical Application Ernie Weber Cont. Revenue Cycle Apps.

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General IS Assembly Meeting

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  1. General IS AssemblyMeeting January 27, 2009

  2. Agenda • 10:00-10:15 Kick-Off Video • 10:15-10:20 Welcome Fred Hammond • 10:20 -10:30 Introduction Bert Robles • 10:30-10:50 Clinical Application Ernie Weber • Cont. Revenue Cycle Apps. • 10:50-10:55 Customer Support Group Dilip Nath • 10:55-11:05 Business Applications Rick Ramlakhan • 11:05-11:15 Scientific Computing Matt Avitable • 11:15-11:25 Academic Computing Greg Conyers • 11:25-11:35 Biomedical Comm. Manny Bekier • 11:35-11:45 Video – “Change•••” • 11:45-11:55 Information Security Brian Gaon • 11:55-12:05 Telecommunications Melanie Scott • 12:05-12:15 Network Technology Joel Stern • 12:15-12-25 Interoperability & Applications Tony Pagnoni • 12:25-12:35 Systems Operations Robert Losonsky

  3. Office of the CIO We Heal We Teach We Discover

  4. Office of the CIO • Today’s Objectives • Recognition of our People • Reflect on our Accomplishments • Our Challenge Ahead • Our Professionalism & Growth

  5. Office of the CIO • Performance Programs • Drafts Completed –UUP Management & Staff • Completion of Performance Programs by 2/16/09 • Professional & Technical Growth Plan! • E-Learning SkillSoft • Extensive Courseware (800) & Referenceware libraries (4500) • Interactive Courses & Certificate Programs • Learning Simulations • Thousands of the latest and best business and technology books • Broad and deep coverage of over 100 different technology topics

  6. Office of the CIO Gartner : World Class Research & Consulting Services 1,200 research analysts and consultants • Application Development & Integration • Business Intelligence • Business Process Management • Consumer Technologies • Customer Relationship Management • Data Management & Integration • Emerging Trends & Technologies • Enterprise Architecture • ERP & Supply Chain Management • High-Performance Workplace • IT Asset Management • IT Operations • IT Management • Mobile & Wireless • Networking & Communications Equipment • Networking & Communications Services • Open Source • Outsourcing • PCs, Laptops & Handheld Devices • Security & Privacy • Servers & Storage • Web Services

  7. Announcing IS System Directory Data Base

  8. Office of the CIO

  9. Office of the CIO

  10. CAG - Computer Applications Group • SUNY Health Bridge (Electronic Medical Records) • Revenue Cycle Applications Group Ernie Weber

  11. Clinical Applications & Imaging Group Staff Recognition • Michael J. Burns, Associate Administrator • Dynesdal Wint, Associate Director • Richard Ajimati, Supervising Prog Analyst • Tracy L. Coar, Sr. Administrative Asst. • Maryam McCallum, IT Training Coordinator • Eon Watts, Lead Programmer • Aleksandr Roytberg, Supervising Prog Analyst • Sean Bullen, Supervising Prog. Analyst

  12. Clinical Applications & Imaging Group Key Accomplishments for 2008 • Viasys Epilepsy Monitoring System Upgrade • CoPathplus – Implementation of Dragon Naturally Speaking Voice Recognition

  13. Clinical Applications & Imaging Group Key Accomplishments for 2008 • Philips OB TraceVue Fetal Monitoring System – Revision upgrade to Rev E.0.0.1 • T-SystemEV- total of four system upgrades and two revision upgrades • 3M Healthcare System –Installation of the 3M ClinTrac and Abstracting System

  14. Clinical Applications & Imaging Group Key Accomplishments for 2008 • Tumor Registry System Upgrade • Nurse Scheduling / System Upgrade • Cactus Physician Credentialing System • All Radiology PACS images are available on the web.

  15. Clinical Applications & Imaging Group Key Accomplishments for 2008 Document Imaging Management System (DIMS) • Backfile Conversion – total of 5.8 million pages scanned • 11.5 million images in our enterprise-wide system

  16. Clinical Applications & Imaging Group Key Accomplishments for 2008 ORSOS-Operating Room System • Implementation of Renal Division (Inventory, Scheduling and Charging) • Post case turn-around time has improved productivity and operations

  17. Clinical Applications & Imaging Group Key Accomplishments for 2008 GE Centricity Picture Archiving and Information System • Established workflow for Echo and Cath Lab • Established work list management for Cath Lab • Installed Cardiology Information System 1000 reading workstations

  18. Clinical Applications & Imaging Group Key Accomplishments for 2008 Clinical Application System Training • Cerner LIS Order Entry / Inquiry • Eagle Appointment Scheduling/ Patient Inquiry • PC Literacy • SUNY HealthBridge • Nursing Desktop Icon Training

  19. Clinical Applications & Imaging Group Looking Ahead 2009/2010 • GE Centricity – Cardiology Phase 1 “go-live” = 1st qtr 2009 • Morrisey System for Case Management, Denials, Social Work, Infection Control, Performance Improvement • Implementation of the Impac Radiation Oncology Management System

  20. Clinical Applications & Imaging Group Looking Ahead 2009/2010 • Implementation of Powerscribe Radiology Voice Dictation System • Expansion of the Document Imaging System campus-wide

  21. SUNY HealthBridge Staff Recognition • Michelle Daniels-Devore • Brenda Jenkins • Marva Lawrence • Jeffrey Lee • Henry Tseng • Benjie Tudtud • Alex Peskowski

  22. SUNY HealthBridge Key Accomplishments for 2008 Patient Lists and Results Retrieval • Nursing units: 61, 62, 63, Dialysis. Adult Chemo. • Nursing units: 81, 82, 83, 71,72, 73,74, Epilepsy, 52. • Nursing units: 41,42, 43, RR, 31, 32, 33,34,22, 24.

  23. SUNY HealthBridge Second Activation Activation of Clinical Documentation in Suite B (Family Practice) • Physician and Nurses notes • Immunization Record • Wellness schedule • Medication Profile

  24. SUNY HealthBridge Looking Ahead 2009/2010 • 5.0 System Upgrade. • Pharmacy Activation • Additional Clinic Activations with new functionality including Rx Writer, Pt Tracking, and Scheduling. • Computerized Physician Order Entry (CPOE) Activation.

  25. Revenue Cycle Applications Group Staff Recognition • Izzy Chait • Stuart Clenman • Dilip Nath • Garett King • Michael Macht • Parvin Tavakoli • Goldy Stern • Riva Stockhammer • Dipa Nath • Joy Eisenstat • Siva kana

  26. Revenue Cycle Applications Group Key Accomplishments for 2008 • Implemented new Physician NPI Set-up & UB04 Claim format, replaced UB92. • POA – Present on Admission Set-up, new data collection requirements for billing and SPARCS. • Medicaid’s New OP Ambulatory Procedure Group coding logic and reimbursement Set-up for Clinic encounters. New logic for OP reimbursement like the IP Diagnostic Related Groups. • Successfully Installed and support for NDC’s ePremis product, which provides a Claim Manager and a Claim’s Clearing House. • Bay Ridge Go-Live – Registration and Billing Set-up. • We have Completed merging 40,000 patients, reducing our MPI by 20,000. This is a prerequisite to interfacing with multiple systems. • We are live with Accu-Match in the Emergency Room and Admitting areas and will be live in the OPD area by March 2009. • Eagle Support for Clintrac MR Coding System & for Lawson Implementation.

  27. Revenue Cycle Applications Group Looking Ahead 2009/2010 • Further rollout of APG in 2009 • Implement remainder of the Accu Match in 2009 • Implement Document Imaging Report Distribution tools to incorporate the existing FISRAS reports distribution system. • Train and Encourage users to use the document imaging system product to use for data analysis and business planning. • Implement Business Objects Data Integrator Solutions. • Migrate legacy data from dbase to Microsoft SQL environment. • Streamline information submission to various agencies including SPARCS, UHC, DOH and NYCLIX.

  28. Dilip Nath Customer Support Group

  29. Customer Support Group Staff Recognition • Nigel Robertson (New Member) • Dawn Qiu (New Member) • Jogy Mathew (New Member) • Vicente Farias (New Member) • Larin Battles (Temp) • Maurice Augustin (Temp) • Arkadiy Dvorkin • Steve Fouchong • Joshua Kellerman • Joseph Menuau • Siva Kana • Gio Augustin

  30. Customer Support Group Key Accomplishments for 2008 • Deployed over 500 New Devices. • Provided resolutions to over 12,000 reported incidents. • Consolidated support technicians, Desktop & 1st level applications support functions to a single point of contact. • Completed support center maturity assessments by HDI. (Help Desk Institute) • Provided professional training to most of the staffs on Windows Vista, Mac, Citrix, Customer Service Skills, and Certified several of the staff by Help Desk Institute.

  31. Customer Support Group

  32. Customer Service Group Looking Ahead 2009/2010 • Extend business hours from 8am to 8pm & by 2010 extend to 24/7/365 days. • Upgrade Track It 7.0 (incident management system) to 8.5 & implement best practice. • Introduce online customer feedback and launch self service. • Full implementation of ASCD (automated skills based call distribution) system. • Introduce ITIL methodology and KPI (Key performance indicators). • Increase remote support, and first call resolutions including mobile users.

  33. Enrick Ramlakhan Business Applications Group

  34. Business Applications Group Staff Recognition • Janet Karageozian • Ivan Vasquetelles • Elizabeth Schwartz • Herve Blemur • Vicki Marsan

  35. Business Applications Group Key Accomplishments for 2008 • DMC Lawson Supply Chain Team – Implemented the following applications for DMC RX: • Mobile Supply Chain Implementation • GHX / EDI (Electronic Data Interchange) • Requisition Self Service Implementation (RSS) • Electronic Recognition to Purchase Order Process • DMC Lawson H R Team • Transitioned over to SUNY HR from PDS (Personal Data System) • Daily XML imports of SUNY HR transactions for load to Lawson • DMC Lawson Finance and G/L Team • Lawson G/L Go-Live on January 1, 2009 • DMC Information Services • Building custom interfaces and solutions to fit Lawson for DMC • Maintaining the multiple technologies and platforms required for Lawson

  36. Business Applications Group Looking Ahead 2009/2010 • Lawson Supply Chain Rollout July 1, 2009 • Interface SUNY DMC Purchase Orders with SUNY Admin • Implement Lawson Supply Chain Management for Central Stores • Begin Requisition Self Service rollout for select departments • Lawson Business Intelligence Roll Out 3rd Q 2009 • Dashboard Reports • Smart Notifications • Process Flow • Lawson Budget and Planning Roll Out 4th Q 2009

  37. Matthew Avitable Library Systems and Scientific Computing

  38. Scientific Computing Staff Recognition • Dr. Jay Weedon • Mr. Fred Houston • Ms. Patricka Brown

  39. Library Systems Key Accomplishments for 2008 • What happened this year • Cell phone coverage in the lower level of the library • Transition to Macintosh desktop systems for Library staff • Virtual system for Microsoft applications • Parallels • VMFusion • Library admin servers now running MAC OS X

  40. Scientific Computing & Library Systems Looking Ahead 2009/2010 • Completion of Server Room (EB16) • eCommerce contract finalized and implemented • Implementation of XenApps (Citrix Virtualization) • High hopes for a High Performance Computing System

  41. Greg Conyers Academic Computing

  42. Academic Computing Staff Recognition • Educational Computing • Jim Neill • Brett Laurance • Lucien Frederic • Web and Systems • Damian Alleyne • Kenz Adai • Banner • Sophie Christoforou • Banner team leaders • Student Information Systems • Dina Britan • Jimmy Chin • Vira Fedoriv • Kevin Chia • Glenn Thomas • Administrative • Omesha Paschal

  43. Academic Computing Key Accomplishments for 2008 • Banner • Self serve Admissions Phase 1 • Commencement data collection • Health Insurance waiver • Enhancement of Discover reporting • Clinical Rotation scheduling • Admissions interview scheduling • Finalized data migration

  44. Academic Computing Key Accomplishments for 2008 • Academic Computing • Graduate Medical Education (GME) Software selection • Document imaging of Academic Administration records • Continued Development of Sharepoint Pilot for IS • Assume responsibility for development and management of Academic VMware

  45. Academic Computing Key Accomplishments for 2008 • Educational Computing (Jim Neill) • Installation of 108 Computers • Upgrade of Angel Courseware and Modifications • Clicker introduced into curriculum • Projector installations • Acquisition of Smart-boards • Gross Anatomy Lab : Video Cameras /Computer and AV displays • Turnitin anti-plagiarism software • Remote administration of public computers

  46. Academic Computing Key Accomplishments for 2008 • Educational Computing (Jim Neill) • Installation of teaching software suite for faculty • Acrobat • Photoshop elements • SPSS • Assessment of Academic technology needs throughout the 5 colleges • Development of online tutorials for faculty and students • Upgrade of Adobe Connect Web meeting software (Breeze) • National Board of Medical Examiners (NBME) on-line exams for College of Medicine (COM) clerkships

  47. Academic Computing Looking Ahead 2009/2010 • DR Planning • Technology integration into COM curriculum • MS 1 students will be required to purchase laptops for use with • Virtual Microscopy • Computerized exams • Installation of smart boards in carrels • Clinical data Collection for Students using GME Software

  48. Academic Computing Looking Ahead 2009/2010 • Lecture Capture/Podcasting • Production rollout of Sharepoint • Banner • Credit Card Payment add-on to Banner • Admissions Phase 2 • Complete online application • Banner 8 upgrade planning • Integrated self service • Angel courseware integration • Deployment of room scheduling software for departmental use

  49. Manny Bekier Biomedical Communications

  50. Biomedical Communications Staff Recognition • Web Development – John Zubrovich, Aaron Cormier, Don Stankalis • Digital Signage – Frank Fasano • Graphic Design/Print Production - Bruce Kuo, Richard Kipper, Frank Fasano • Video Production & Videoconferencing – Louis Ebarb, Ustinov Luke • Photography Unit – Ernest Cuni, Marcos Lainez • Administrative Assistant- Lila Jones

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