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Using Humor in Training November 28, 2007 Mike Hoysler FedEx Express Corporation

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Using Humor in Training November 28, 2007 Mike Hoysler FedEx Express Corporation

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    1. Using Humor in Training November 28, 2007 Mike Hoysler FedEx Express Corporation

    2. Eight words that will make most adults cry…

    3. The magic eight words are… You Have To Go To Dangerous Goods Training

    4. Five Steps of Training Grief

    5. Denial

    6. Anger

    7. Bargaining

    8. Depression

    9. Acceptance

    10. Platforms Skills are mandatory to communicate the necessary information

    13. A Phimson: Noun, (fim-son)…A person who works for the Pipeline Hazardous Materials Safety Administration (PHMSA), a branch of the U.S. Department of Transportation. PHMSA is responsible for writing and amending 49CFR, domestic US law for dangerous goods by all modes.

    14. The instructor must be able to communicate with the audience

    16. Do you love to instruct?

    19. Become an instructor and travel the world

    20. The Regulations

    21. 49 CFR White pages Dewey Decimal System allegedly used in lieu of chapters updates every Friday!! Get the Tylenol & Pepsid…

    22. ICAO White, Blue & Yellow pages updated on Jan. 1, on odd-numbered years (or every 104 weeks) subliminal message

    23. Domestic U.S. Shipments Choice of 49CFR or ICAO

    24. The Best of the Rest

    25. A.I.R. Shipper (Brought to you by our friends at Labelmaster) White, blue, yellow, green, & pink pages Hybrid of 49CFR & ICAO

    26. IATA White, yellow & pink pages updated every Jan. 1st FAA refers to it as a magazine, due to all of the ads

    27. Name an industry that could never, ever ship a Dangerous Goods

    28. Who Ships DG?

    33. Some students will be needier than others…

    35. Most classes will develop a personality

    36. U.S. Air Police FAA: Federal Aviation Administration Not the FFA Nor the TSA

    37. Instructors must paint a picture for the student

    38. Why tell stories? Breaks up the monotony of the material Shippers learn from others’ mistakes

    39. If you choose to tell stories you must sanitize them to eliminate any potential embarrassment

    40. Shippers must be trained ICAO: every two years 49CFR: every three years

    42. More mayhem…

    44. “It’s not what you don’t know that will hurt you, it’s the stuff you know for sure that just ain’t so.” Mark Twain

    45. “Life isn’t like a box of chocolates, it’s more like a jar of jalapenos. What you do today may burn you’re a** tomorrow.” Larry, The Cable Guy

    46. Acknowledgements: Newark FedEx crash photo, courtesy of Joe Pries http://josephpries.com

    47. Thank you

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