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Cisco In Synch Delivering knowledge when and where needed

Cisco In Synch Delivering knowledge when and where needed. Patricia Fitzgerald European Markets Sales Enablement. CISCO. globally in sync. 140. 300+. 65K. $39.5m. countries. offices. employees. FY08 revenue. The Cisco Corporate Story. FY08 US$39.5B.

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Cisco In Synch Delivering knowledge when and where needed

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  1. Cisco In SynchDelivering knowledge when and where needed Patricia FitzgeraldEuropean Markets Sales Enablement

  2. CISCO globally in sync 140 300+ 65K $39.5m countries offices employees FY08 revenue

  3. The Cisco Corporate Story FY08 US$39.5B “Cisco’s strategy is a story based on change—the market transitions that affect our customers. Through multiple transitions in the last decade and over the next 3–5 years, the network will evolve from the plumbing of the Internet— providing connectivity—to the platform that enables people to experience life.” John Chambers,Chairman and CEO, Cisco Systems

  4. Consumer Prosumer Professional PC Home TV Smartphone New Creators & Consumers of Video NETWORK AS THE PLATFORM

  5. New Business Models Innovation Customer Intimacy Collaboration What Does This Mean?The Network as the Platform Welcome to the Human Network—Not a Network of Computers, but a Network of People

  6. Values, Traits, Characteristics: Hierarchical, loyal to institutions, motivated by financial rewards and security Traditionalists Learning Styles: Traditional, instructor-led, reading, homework, “teach me” 1928-1945 (61+ years old) Values, Traits, Characteristics: Idealistic, competitive, striving to achieve Boomers Learning Styles: Traditional, group effort, expert-driven, self-driven, “lead me to information” 1946-1964 (42-60 years old) Generation X Values, Traits, Characteristics: Self-reliant, willing to change rules, tribal and community oriented 1966-1980 (26-41 years old) Learning Styles: Team-driven, collaborative, “wisdom of crowds,” peer-to-peer, “connect me to people” Millenials “Digital Natives” Values, Traits, Characteristics: Confident, impatient, socially conscious, family centric, technology savvy Learning Styles: Give context and meaning, make it fun, search and explore, entertain me, “connect me to everything” 1980-2000 (6-26 years old) The Multi-Generational Workforce Challenges Traditional Learning Strategies!!

  7. Millenials (5%) Generation-X (35%) Traditionalists (5%) Boomers (55%) Multi Generational Workforce Challenges

  8. Rapid pace of new products, services and solutions Increasing sophistication of customer needs Global and mobile Field / Partner sales force Challenges Complex Salesforce

  9. technology we believe removes barriers to enable personalised learning Forming communities online and in the classroom Coaching Virtual learning when and where it is most convenient for YOU Post Programme Assessment

  10. Technology Masters You have the power QuickStartsAdvanced Technology training you can take anytime, anywhere Blended Learning ILT & VLEs

  11. Virtual Learning Elements Making theCIO Connection (two-day workshop) Launch Session (WebEx) Talk CIO:CIO talK ILT (Day 2) GainingCIOAccess ISF ILT (Day 1) Post-Assessment Self-Assessment Pre-Assessment What isSolutions-Led Selling? More about the CIO INPUT INPUT INPUT Collaborative Tools Virtual Elements ILT Example: Blended Learning Development Programme V-Search – Cisco’s Collaborative Workspace – Focussed, Virtual community INPUT Customer Profile Document Builds Over the CIO Relevance Journey

  12. culture learning technology culture learning technology together together

  13. t o w e l c o m e t h e h u m a n n e t w o r k.

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