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Eh? You want me to send a ?. personal credibility YOU. what. Email? Memo? Letter?. ToMemo ToMato. E-mail, memos and letters. Principles for communicating. parvovirus forage feedlot. 1. Planning. Purpose Reader. Logo. Contact information. Company/ organization name.
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Eh? You want me to send a ? • personal credibility • YOU what Email? Memo? Letter? ToMemoToMato
E-mail, memos and letters Principles for communicating
parvovirus forage feedlot
1. Planning Purpose Reader
Logo Contact information Company/ organization name Sample Letterhead
LETTERHEAD Most private companies and non-profit organizations write letters and memos on corporate letterhead. Letterhead graphic design includes a logo and a word mark
Letter • Business stationery • Outside correspondence • More formal • Stricter guidelines
Memo To: Barbara Metrycki Date: Feb 9/2004 From: Devan, Kevin, Rene, Melvin Subject: Reviewing samples of three reports The following information is a critical analysis of three contrasting styles of reports. Memo characteristics Business stationery Quick reference Subject line More formal Inter-office Format varies from office to office
E-mail characteristics No letterhead Subject line Length restricted by screen length Formal or informal Inter-office or outside office
Email versus memo • A memo is preferred, when: • You want a document in his or her hands • You need a document to refer and write on • You want to use a table • You plan on attaching a brochure
Memo email or letter? • Announce new company hired to look after plants in offices • Request to substitute a course for degree credit • Confirm job appointment • Announce new staff person • Announce new product with coupon • Email • Email or letter • Letter • Email • Memo
2. Preparing memos and emails coherent and sound message message Google doc Wiki spaces dropbox
Immediate method Main message FIRST Information Explains more about the message Time
The writer’s pyramid Summary Statement Main Message Background Who? Where? When? Facts and Events What? How? Why? Outcome What? How? Who? When?
I want to tell you that…. To arrive at the main message, thinkthese six words, but do not write them!!
Subject: Reserve item From: Susan Helm Date: September 8, 2006 To: Barb_Metrycki@umanitoba.ca Hi Barb Canola Wars is now available for the students to borrow for course number DAGR 0410. You placed the CD on hold last term. Please let me know if you want to change the conditions to borrow this CD. Hope your class goes well! Thanks Susan summary background outcome
Memo To: Barbara Metrycki Date: Feb 9/2004 From: Devan, Kevin, Rene, Melvin Subject: Expense-paid Teamwork Retreat To bring our employees closer together, I have scheduled a one-day retreat for all of us.
3. Polishing memos and emails Importance of the subject line
What is a list? • A list is a group or series of related items, usually three or more. We are hiring administration assistants, people who will work in the field, and people who will conduct field trips
Try This Parallelism: Involves balanced construction We are hiring administration assistants, field workers, and tour guides. Instead of This We are hiring administration assistants, people who will work in the field, and people who will conduct field trips.
Use numbering in a sentence • Many individuals backslide on their resolutions regarding fitness. To keep exercising, you should (1) make a written commitment to yourself, (2) set realistic goals for each day’s workout, and (3) ask a spouse or friend to help you.
Command with a verb. Bullets emphasize • Here are the instructions for using the copy machine: • Insertyour copy card into the slot • Loadpaper in the paper tray • Feedcopies through the feed chute.
Punctuation and capitalization • Use a colon following the introduction to most lists • Omit punctuation after any item listed vertically (unless it is a sentence) • Capitalize the initial letter of any item listed vertically
Some items are best shown with headings Here is the program schedule: Date City Speaker September 1 Regina Dr. Prentice October 30 Saskatoon Dr. Jones