Street Management

1. Street Management Achieving Results by Performing More Effective Street Management OVERVIEW

2. Define Purpose: Increase City Carrier Street Performance Problem Statement: • Inconsistent and Late Delivery Times • High Street Hour Usage • Low Street Performance (SEI) Goal/Objective: • Reduce Street Variance to Base • Increase Street Performance (SEI) Scope/Customer: • National, Area, District and Field delivery units Project Dates: • Implementation - October 29, 2007 through December 10,2007 • End – Ongoing

3. Why is there a decline in SEI?

4. Current Situation

5. Current Situation cont.

6. Measure How do we measure success? Increase City Carrier Street Performance SEI Primary Metric: • DOIS Reduce Street Variance to Base • DOIS Increase Street Performance (SEI) over SPLY Secondary Metric: • MSP Scans Variances • MSP Reduction in Scans After 1700

7. Analysis

8. Improve

9. Improve – Specific Activities • DOIS Review • Base Route Information • Pivot Plans • MSP/Web-MSP • 3999 Sync Report • Pivot Plan Report • Weekly MSP Route Prioritization Report • Routes Arriving at First & Last Delivery Late • Routes Expanding Street Time • AMS • DSMART • EUARS • Routes with AQRT Deficiencies • New Tools

10. Control - Reporting (New Tools) • Enhanced 3999X-AQ (Improve) • Delivery information from AMS by Sector/Segment • AMS Review information by Address • Web Report system (Control) • District review and approval • Area roll-up • National roll-up • Unit/Route Files

12. Achieving Results By Performing More Effective Street Management Overview Questions???