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Learn how to leverage new technologies for productive virtual meetings without losing the essence of face-to-face interaction. Improve coordination, minimize distractions, address surprise guests, and combat challenges of isolation and misunderstanding.
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Virtual meetings are becoming more common-place, but the old rules for running a meeting don’t necessarily apply. - cio.com
How can we take advantage of new technology to get work done across vast distances, without losing some of the valuable parts of face-to-face human collaboration? - ravenwerks.com
Running an effective tele-conference requires new skills. - cio.com
It’s not just about connecting people via phone or video; it’s about getting things done efficiently. - computerworld.com
CHALLENGE #1 Coordination
CHALLENGE #1 VIRTUAL RULE Coordination[Cyber Coordinate
CHALLENGE #1 VIRTUAL RULE • - Use scheduling software (when available) Coordination[Cyber Coordinate
CHALLENGE #1 VIRTUAL RULE • - Use scheduling software (when available) • - Consider time zones Coordination[Cyber Coordinate
CHALLENGE #1 VIRTUAL RULE • - Use scheduling software (when available) • - Consider time zones • - Provide an agenda and necessary • materials in advance Coordination[Cyber Coordinate
CHALLENGE #1 VIRTUAL RULE • - Use scheduling software (when available) • - Consider time zones • - Provide an agenda and necessary • materials in advance • - Get confirmation Coordination[Cyber Coordinate
CHALLENGE #2 Distractions
CHALLENGE #2 VIRTUAL RULE Distractions[Minimize Noise
CHALLENGE #2 VIRTUAL RULE • Distractions[Minimize Noise • - Don’t multitask
CHALLENGE #2 VIRTUAL RULE • Distractions[Minimize Noise • - Don’t multitask • - Find a place conducive to paying • attention
CHALLENGE #2 VIRTUAL RULE • Distractions[Minimize Noise • - Don’t multitask • - Find a place conducive to paying • attention • - Use your mute button
CHALLENGE #2 VIRTUAL RULE • Distractions[Minimize Noise • - Don’t multitask • - Find a place conducive to paying • attention • - Use your mute button • - Keep meetings short and focused
CHALLENGE #3 Surprise Guests
CHALLENGE #3 VIRTUAL RULE Surprise Guests[Announce Always
CHALLENGE #3 VIRTUAL RULE Surprise Guests[Announce Always - Announce everyone at start of meeting
CHALLENGE #3 VIRTUAL RULE Surprise Guests[Announce Always - Announce everyone at start of meeting - Announce as people come and go
CHALLENGE #4 Missed Body Language
CHALLENGE #4 VIRTUAL RULE Missed Body[Get Verbal LanguageFeedback
CHALLENGE #4 VIRTUAL RULE Missed Body[Get Verbal LanguageFeedback - Probe for responses from all participants
CHALLENGE #4 VIRTUAL RULE Missed Body[Get Verbal LanguageFeedback - Probe for responses from all participants - Conduct a poll on major decisions
CHALLENGE #4 VIRTUAL RULE Missed Body[Get Verbal LanguageFeedback- Probe for responses from all participants - Conduct a poll on major decisions - Create an atmosphere where people are comfortable speaking up
CHALLENGE #5 Misunderstanding
CHALLENGE #5 VIRTUAL RULE Misunderstanding[Use Clear Language
CHALLENGE #5 VIRTUAL RULE Misunderstanding[Use Clear Language - Avoid jargon and idioms
CHALLENGE #5 VIRTUAL RULE Misunderstanding[Use Clear Language - Avoid jargon and idioms - Ask for clarification
CHALLENGE #6 Isolation
CHALLENGE #6 VIRTUAL RULE Isolation[Be a Team
CHALLENGE #6 VIRTUAL RULE Isolation[Be a Team- Acknowledge accomplishments
CHALLENGE #6 VIRTUAL RULE Isolation[Be a Team- Acknowledge accomplishments - Take time for informal conversation
CHALLENGE #6 VIRTUAL RULE Isolation[Be a Team- Acknowledge accomplishments - Take time for informal conversation - Contact participants individually
The point of a meeting is to bring people together. A virtual meeting only brings together their voices. To succeed, you have to make the extra effort to bring together everything else. - “The Invisible Meeting” video
At some unidentified time in the last year, conference calls replaced meetings, and answering machines replaced conversation. No sense complaining, it is now time to make the best of it. - Peter Block, OnlyConferenceCalls.com