Web Groupware- TCBWorks & Consensus @nyWARE

1. Web Groupware-TCBWorks & Consensus @nyWARE Li Chen Kristen Swallows Tianlun Wu

2. What is Web-Groupware? • Groupware is a set of hardware, software, people, and procedures designed to help groups work together (Dennis, et al., 1988) • Web-Groupware is software and architectures running over Internet to distribute information among participants.

3. Why do we need Web-Groupware • It can break the bonds of time and space. • Parallel communication --- participants can contribute information, ideas, and opinions simultaneously • Comments can be anonymous --- separating personalities from the problem.

4. Continue... • An organizational memory is provided by electronically recording all information so that participants can immediately see information entered by others. • It can impose a structure on the work. • Users on a variety of different systems (platforms) could now communicate freely with each other.

5. Continue... • The standardization of the protocols and architectures (at least at the lowest level) makes for a universal client. the web provides universal access. • No additional software is needed on the client. Maintenance is greatly reduced.

6. TCBWorks is a first generation Web-Groupware System. • TCBWorks was developed by Alan Dennis, Sridar Pootheri, and Vijaya Natarajan in 1994 at the Terry College of Business at the University of Georgia

7. The first version of TCBWorks (version 1.0) was released on October 10, 1995 • The second version (1.1) was released on April 1, 1996. • The current version of TCBWorks can be used with both Netscape Navigator (v3.01 or higher) and Microsoft's Internet Explorer

9. Most servers also can restrict access to only certain Internet addresses. a secure web server that encrypts packets can be used. • Every time a user logs in with a correct userID and password, the user is assigned a randomly generated authentication code that is valid until the user logs out or after 12 hours has elapsed, whichever comes first. This code is used as the user’s access into the database. Without this code, no access is granted.

10. Consensus @nyWARE • Consensus @nyWARE is the commercial version of TCBWorks marketed by The Soft Bicycle Company • A series of integrated Web-based, Java-enabled tools that allows teams to conduct high performance meetings, planning, visioning and decision support sessions on-line, anytime, anywhere

12. GroupSystems.com • GroupSystems OnLine uses the Internet to allow every member of your group to work effectively with other team members no matter where or when they are able to contribute.

13. TeamCenter 3.0 - the first of a new breed of specialized corporate portal called the Enterprise Team Portal (ETP). An Enterprise Team Portal provides an Internet infrastructure for organizations that rely on Web-based teams to design, develop and deliver products and services.

14. WebCT provides a set of educational tools to facilitate learning, communication and collaboration

15. TCB Works &Consensus @nyWARE

16. TCBWorks and Consensus@nyWARE---basic information • Web-based groupware system • From the same family • Netscape Navigator and MS IE compatible • Similar functionalities • Used for knowledge management, idea mapping • Object-oriented approach

17. TCBWorks • Developed by Alan Dennis et al. In 1994 at Terry college of Business at UGA • Named from initials Terry College of Business at UGA • First version was released on Oct.10, 1995 • Second version on April 1, 1996

18. TCBWorks functions • Generate, read and organize information in a structured style • Edit, move and structure information • Information presentation • Assist in analyzing information and knowledge evolving

19. TCBWorks functions • Voting on topics, ranking and rating options • Presentation of voting or rating outcome

20. Three levels of TCBWorks • Project • Topics • Comment

21. TCBWorks Projects • Heart and soul of TCBWorks • All of the information is here • Hierarchical, allowing sub-projects, sub-sub • Projects have certain options in terms of access to and actions on it

22. TCBWorks Topics • Middle level in TCBWorks • More specific • Multi-topics are included in Project • Hierarchical, allowing sub-topics and sub-sub

23. TCBWorks Comments • Lowest level of discussion • User-entered remarks • Multi-comments on a single topic • Text, hyperlink are accepted • Cut, paste functions

24. TCBWorks Others Voting -done in a simple matrix -criteria defined by users -easily changed -various way for display of results -one vote each user

25. TCBWorks Others Options -Options for Projects, Topics, Comments and voting -Organizer decide options for user to access, participate and act

26. TCBWorks Types of Users • Administrator-control over all functions • Organizer-create new projects and determine accessibility of other users • Users-access those projects they have been granted rights to

27. Consensus@nyWARE • A commercial version of TCBWorks marketed by The Soft Bicycle Company • integrating Web-based, Java-enabled tool

28. Consensus@nyWARE Functions • Generate solutions by quickly capturing ideas and alternatives • reduce time and expense spent on meetings • optimize meeting(regular, synchronous and asynchronous meeting) • reach conclusion, arrive at consensus, vote on critical issue, determine future goals

29. Consensus@nyWARE Functions • identify key issues • express your expectation • share honestly and anonymously your idea

30. Consensus@nyWARE Key features • unlimited number of participants • user friendly intuitive interface • works on an NT server enabled on Netscape Brower • evaluate meeting process • support for threaded conversations • color coded comments to quickly identify your comments • online context sensitive help

31. Consensus@nyWARE Key Features • graphical Vote results chart • ability to view project participant list • participants may edit their own comments • can be used with or without a facilitator • display of the number of people actually participating in discussion or vote • ability to enter vote instruction and edit vote range labels • Publicize your visions, goals, strategic plan, and milestones in an accessible format

32. Consensus@nyWARE Types of users • Administrator-command over all functions • Organizer-control identity, project maintenance and access privileges • Participant-user code and password

33. Graphical Vote Results chart with many sorting options

34. Consensus @nyWARE System Requirements

35. 25 User License $ 895 • 50 User License 1,495 • Unlimited License 3,500

36. TCBWorks Demonstration

37. Demonstration • Login as participant • Projects Screen allows a participant to View or Open a project • View: see all comments in discussion and a summary of votes • Open: accesses the discussion

38. Discussion • Buttons “Delete” – “Options” do not work for participants • Discuss: select topic then hit Discuss button • Type comments then hit “Insert” button • View- same as view on previous screen without vote results

39. Vote • Confusing Screen- must be an indication of what topics to vote on • To vote enter an integer and hit “Submit Vote” • “Show Group” gives a vote summary • Limited functionality • Not user friendly

40. Student Session • Now the class will use TCBWorks • Topic: Politics • Limited computers: • Pair up on computers that can access the Internet • Each person will have time to log in and put their own opinions • Order of session: Discuss, Add Topics, Vote

41. Accessing TCBWorks • TCBWorks • http://tcbworks.terry.uga.edu • then click on Guest login • Login • Folder name: clemson • Your name: First Last • Password: 8650

42. Getting Started • Select “July 18 Discussion” • Click “Open” button • Select topic • Please comment on both topics • Click “Discuss” button • Type comments then hit “Insert” button

43. Review Discussion • View the group discussion • What are the most common responses for each topic? • Combine common responses into subtopics • Vote on subtopics • View the group vote results

44. The End!