MCDST 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

1. MCDST 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Chapter 3: Upgrading from a Previous Version of Windows

2. Objectives • Understand the various concepts of upgrading a system to Windows XP Professional • Use the Windows XP Upgrade Advisor to evaluate a system before upgrading • Launch an upgrade installation • Troubleshoot upgrade installations Guide to MCDST 70-271

3. Objectives (continued) • Migrate personal system settings and data files between older systems and Windows XP Professional • Resolve basic application compatibility issues • Uninstall Windows XP • Understand your options after upgrading Guide to MCDST 70-271

4. Upgrading Your System • Selected when you want to retain your existing desktop, system settings, and network configuration • Assess and test your backups before performing an upgrade Guide to MCDST 70-271

5. Upgrading your System (continued) • When performing an upgrade • Retain as many of the previous system settings and personal data files as possible • Ensure that Windows XP-compatible device drivers are installed Guide to MCDST 70-271

6. Upgrading your System (continued) Guide to MCDST 70-271

7. Windows XP Upgrade Advisor • Inspects your computer to determine whether hardware and software are compatible with Windows XP Professional • Can only be used on a system with an existing Windows OS Guide to MCDST 70-271

8. Launching the Upgrade Install • If system configured to automatically launch applications from inserted CD • Inserting Windows XP CD will launch SETUP.EXE • WINNT32 • Setup installation utility that initiates and manages the installation (or upgrade) of Windows XP Guide to MCDST 70-271

9. Troubleshooting an Upgrade Installation • Same as troubleshooting a clean installation • Make and test a full backup before performing upgrade installation • If resultant system does not function properly: • Uninstall Windows XP (if possible) • Restore the previous system from backup • Perform a clean install of Windows XP Guide to MCDST 70-271

10. Two Methods of Transferring Files • Files and Settings Transfer Wizard • Moves data files and personal desktop settings from one computer to new Windows XP Professional system • Must be able to be executed on both the new and old systems Guide to MCDST 70-271

11. Two Methods of Transferring Files (continued) • User State Migration Tool (USMT) • Supports migration of user data from • Windows 9x, Windows NT Workstation 4.0, • Windows 2000 Professional to a Windows XP Professional system • Able to transfer the same files and settings as the Files and Settings Transfer Wizard • Is fully configurable and scriptable Guide to MCDST 70-271

12. Using the Program Compatibility Wizard • Program Compatibility Wizard • Specifically designed to support the installation of older Windows applications • Can be used against any legacy application to test it for environmental requirements Guide to MCDST 70-271

13. Using the Program Compatibility Wizard (continued) • Compatibility settings • I want to choose from a list of programs • I want to use a program in the CD-ROM drive • I want to locate the program manually Guide to MCDST 70-271

14. Removing Windows XP Professional • Rollback feature • Allows you to uninstall Windows XP and return to your previous OS • Protects you during the upgrade installation • Use the Add or Remove Programs applet to employ the rollback Guide to MCDST 70-271

15. Removing Windows XP Professional (continued) • If you did not upgrade from Windows 9x • No simple uninstall or rollback capability available to you in Windows XP • To remove Windows XP • Destroy the partitionswhere Windows XP has made its mark then repartition, format, and install some other OS • If you installed Windows XP onto a FAT • Delete the Windows XP files and rebuild the MBR Guide to MCDST 70-271

16. Other Options After Upgrading • Booting multiple operating systems • Consider which file system to use • Dual-boot or multiboot system • Created by installing each operating system onto its own partition or volume Guide to MCDST 70-271

17. Other Options After Upgrading (continued) • Creating a multiboot system with Windows NT Workstation 4.0 and Windows XP Professional • Install Windows NT Workstation 4.0 into its own partition, volume, or hard drive • Install Service Pack 4 or greater • Install Windows XP Professional into its own partition, volume, or hard drive Guide to MCDST 70-271

18. Other Options after Upgrading (continued) Guide to MCDST 70-271

19. Upgrading to Multiple Processors • Once Windows XP Professional is installed • Update or rebuild HAL before installing a second CPU • If you fail to properly update the HAL • STOP error indicating a HAL mismatch occurs upon attempted reboot Guide to MCDST 70-271

20. Summary • Upgrading is an installation option when you have a version of Windows already installed • All versions of Windows since 95 OSR2 can be upgraded to Windows XP • Windows XP Upgrade Advisor is a utility that inspects your computer • Task of troubleshooting an upgrade installation is the same as troubleshooting a clean installation Guide to MCDST 70-271

21. Summary (continued) • Files and Settings Transfer Wizard moves data files and personal desktop settings to new Windows XP Professional system • Windows XP Professional • Uses Program Compatibility Wizard to manage applications across an upgrade installation • Offers an uninstall or rollback capability Guide to MCDST 70-271

22. Summary (continued) • It is possible to install more than one OS on the same computer • Windows XP Professional can support up to two CPUs Guide to MCDST 70-271