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Introduction to AT&T

Introduction to AT&T. Final Company Report Team Competitive Advantage Bridget Loftus, Kevin White, Alex Cortez, Jason Verges, James Klabunde , Susie Moua , David Juarez YouTube Video. AT&T’s Company Organization. Executive Suite. IT Organization. CIO Organization. CIO Divisions.

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Introduction to AT&T

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  1. Introduction to AT&T Final Company Report Team Competitive Advantage Bridget Loftus, Kevin White, Alex Cortez, Jason Verges, James Klabunde, Susie Moua, David Juarez YouTube Video
  2. AT&T’s Company Organization
  3. Executive Suite
  4. IT Organization
  5. CIO Organization
  6. CIO Divisions
  7. CTO Organization
  8. CTO Divisions
  9. AT&T’s Use of Technology - Internal
  10. In-House Developed Software B A C D E
  11. Off The Shelf Products
  12. Hardware
  13. AT&T’s Use of Technology - External Telephone Line Technology DSL & VoIP Technology U-Verse Technology 2G,3G, and 4G Technology
  14. Telephone Line Technology Carry different types of data over twisted copper wire (Analog, Digital, DSL, VoIP) Wires can transfer frequencies up to several million Gigahertz Multiplexing allows for multiple signals to be transferred over wires
  15. Digital Subscriber Line & Voice Over IP Technology Access Internet and phone calls through Digital transmission Signal may travel over existing telephone lines Internet speeds of 768Kbps, 1.5 Mbps, 3 Mbps, and 6 Mbps
  16. U-Verse Technology Internet Protocol Television allows for high speed Internet, T.V., and VoIP Services. Fiber Optic transfers data to the Node or Premise Additional Internet speeds of 12,18, and 24 Kbps
  17. 2G, 3G, & 4G Technologies Cellular towers provide high speed wireless transfers 2G - Edge for GSM 3G – UMTS with HSPA 4G – HSPA+ and LTE
  18. AT&T Web Presence and Outside Appearance
  19. AT&T Web SitePersonal
  20. AT&T Web Site Small Business
  21. AT&T Web Site Enterprise
  22. AT&T Web Site About AT&T
  23. Reaching Out to AT&T Customers “All the latest and greatest videos relating to AT&T- products, devices, services, music, sports, contests, announcements, commercials etc.” “Welcome to the official AT&T Facebook page, your resource for the latest news from AT&T! Check back often for the latest info on products and programs from AT&T. We’re also here to answer your questions and address your customer care issues.” “Your official Twitter source for ATT news and announcements.” www.facebook.com/ATT twitter.com/att www.youtube.com/ShareATT
  24. Products AT&T: Future
  25. Strategic, Tactical, and Operational
  26. Strategic long term planning Transform IT through Service Realization Benefits: Improved cycle time, with higher quality and lower cost. Projected savings of $129M over the 5 year project study of this initiative starting in 2011 through 2015. Target IT awareness Campaign Education Cost Investments profits The IT Client Satisfaction Survey
  27. Tactical Plan IT Executive Communications newsletter Design and coordinate highly complex network components supporting network integration activities. Time and Budget Forecasting Leadership, Training, and Team Building Profit and Loss Projection It leadership and business updates Weekly meetings between IT SPE and Local Support Teams (LSTs) within each Leadership team organization
  28. Operational day to day details, specific objectives, repetitive, daily, very short term Improve security compliance Support the retail environment Identify data Customer relationships Promote the IT Competitive Advantage Up-to-date Information
  29. Comparison
  30. Comparison of data coverage Verizon AT&T
  31. http://www.appleinsider.com/articles/09/11/10/att_defends_its_data_network_from_verizon_ad_attacks.html http://www.appleinsider.com/articles/09/11/10/att_defends_its_data_network_from_verizon_ad_attacks.html
  32. http://www.deadzones.com/2010/12/better-business-bureau-gives-at-a.html http://www.deadzones.com/2010/12/better-business-bureau-gives-at-a.html
  33. Droid vs. iPhone 4
  34. Conclusion Very large company CIO and CTO report to the President and CEO of Operations Very strong internal and external technology usage Strong web presence Overall it is safe to say the AT&T is a leader in the technology world.
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