Information Roles in Disaster Management

1. Information Roles in Disaster Management Day 2 July 19, 2012 1300 – 1400 CT Robin Featherstone, MLIS Liaison Librarian (Medicine) Life Sciences Library, McGill University robin.featherstone@mcgill.ca Course materials: http://mla.mrooms.org/

2. Monitoring Disaster Literature

3. PubMed RSS Search Feed General DisasterMedicineJournals ((((("prehospital and disastermedicine"[Journal] OR "american journal of disastermedicine"[Journal]) OR "disaster management responsedmr an official publication of the emergency nurses association"[Journal]) OR "disastermedicine and public healthpreparedness"[Journal]) OR "disasters"[Journal]) OR "biosecurity and bioterrorismbiodefensestrategy, practice, and science"[Journal]) OR "journal of business continuity emergency planning"[Journal]

4. PubMed Search Alerts Bioterrorism bioterrorism[mesh] OR bioterror[title] OR bioterrorist*[title] OR bioterrorism[title] OR biowarfare[title] OR biodefence[title] OR biosecurity[title] OR "biologicalwarfare"[mesh] OR "biologicalwarfare"[title] OR "biologicalweapon*"[title]

5. PubMed Search Alerts 2 University safety ((((((((disaster planning[MeSH Terms])) OR ("disease outbreaks/prevention and control"[MeSH Terms])) OR ("Risk Management/methods"[Mesh:noexp] OR "Risk Management/organization and administration"[Mesh:noexp])) OR (disasters[MeSH Terms])) OR (emergencies[MeSH Terms])) OR (((((((((disaster*[Title/Abstract]) OR "emergency plan"[Title/Abstract]) OR "emergency planning"[Title/Abstract]) OR "emergency response"[Title/Abstract]) OR "emergency preparedness"[Title/Abstract]) OR "security service"[Title/Abstract]) OR "security services"[Title/Abstract]) OR "campus security"[Title/Abstract]) OR "campus police"[Title/Abstract]))) AND (((universities[MeSH Terms])) OR ((((((university[Title]) OR universities[Title]) OR student[Title]) OR students[Title]) OR campus[Title]) OR campuses[Title]))

6. PubMed Search Alerts 3 Ethics of relief work (("relief work/ethics"[MeSHTerms])) OR (((ethic[tiab] OR ethics[tiab] OR ethical[tiab])) AND ((humanitarian[Title/Abstract] OR international[tiab]) AND (relief[tiab] OR aid[tiab])))

7. PubMed Search Alerts 4 Disaster planning and patient classification (("disaster planning/methods"[MeSHTerms] OR "disaster planning/organization and administration"[MeSHTerms])) AND ("patients/classification"[MeSHTerms])

8. Aggregator (i.e., Ebsco) Search Alerts Mass emergency notification systems Must run in multiple databases: Business Source Complete CINAHL Plus with Full Text Communications & Mass Media Complete Communication Abstracts ERIC Social Sciences Full Text SocINDEXwith Full TextDatabases

9. Monitoring Disaster Information Twitter @rmfeatherstone @NLM_DIMRC @CDCemergency @HazCenter … and many, many more!

10. Agenda DAY 1 Disaster information specialists Disaster management HOMEWORK: Reflection exercise DAY 2 Librarian roles HOMEWORK: Tabletop exercises

11. Homework from Day 1 • Reflect on Auf der Helde’s recommendations in his article,The Importance of Evidence-Based Disaster Planning • Identify professional services you could provide • Using your chat box, share one of these services Example: train local first responders and first receivers on the use of NLM’s ReUnite app for obtaining information about missing persons

12. Disaster Information Specialist Provides disaster-related library or information services as part of their ongoing job functions Possesses knowledge and skills to support disaster management Does more than protect library collections and maintain library operations

13. Objectives At the end of the webinar, you will be able to Identify members of the disaster workforce and understand their patterns of information use Identify professional roles for librarians during all stages of the disaster management cycle Articulate how librarians historically viewed their roles in disasters Recognize the valuable roles librarians have played in disaster management

14. How have librarians seen their primary role? • 66% - protecting, preserving, and providingaccess to collections • 10% - fosteringcommunityrelationships and providing support (Zach, 2010)

15. (Zach, 2010) Planning Roles

16. (Zach, 2010) Response Roles

17. (Zach, 2010) Recovery Roles

18. What have been the roles of librarians? 1 • Institutional supporters • Collection managers • Information disseminators • Internalplanners (Featherstone, Lyon & Ruffin, 2008)

19. What have been the roles of librarians? 2 • Community supporters • Governmentpartners • Educators and trainers • Information communitybuilders (Featherstone, Lyon & Ruffin, 2008)

20. New Recognition of Libraries’ Roles: The Stafford Act • Libraries are “essential community services” eligible for federal assistance “for the provision of temporary facilities”

21. (Donohue, 2012) Hospital librarians 1

22. (Donohue, 2012) Hospital librarians 2

23. Hospital librarians 3 How didyougetinvolved? • Invitedmyself onto the Emergency Management Committee • Required to beinvolved as a department manager • New committeechairpersontook over emergency management committee and wantedlibraryinvolved. Previous group had not involvedlibrary (Donohue, 2012)

24. Case example Missouri BaptistMedical Center Medical Library … and Incident Command Center

25. Incident Command Center 1st image

26. Incident Command Center 2nd image

27. Incident Command Center 3rd image

28. Incident Command Center 4th image

29. Tabletop Exercise The tabletop exercise simulates a disaster situation and requires you to function in the capacity expected of you in a real event (FEMA, 2012)

30. Sample Earthquake Scenario It is seven days after the earthquake (8.5 magnitude). All utilities have been restored and library cleanup efforts are underway. All staff are accounted for; aside from minor injuries, everyone is unharmed. Local schools are closed until further notice and one library assistant and one librarian are staying home to look after their children. Local residents and volunteers from outside the area are converging on the hospital campus and the surrounding area. They have come to the disaster zone to assist with cleanup and rebuilding. The triage center is operating out of the hospital parking lot. Healthcare personnel arrive from neighboring communities, and even from other states, to assist. Using your chat box, answer the question: What roles could the library play to assist volunteers?

31. Final Homework • Pick one of the threetabletopexercisesprovided • Answer the questions and sendyourcompletedexercise to: mlapd3@mlahq.org • Put the subject line as your last name_DIS_Homeworke.g.,) Featherstone_DIS_Homework

32. Preparation time

33. References Robert T. Stafford Disaster Relief and Emergency Assistance Act (Public Law 93-288 as amended), http://fema.gov/about/stafact.shtm Donohue, A. (May 21, 2012). Emergency Preparedness and Librarians: A Match Made in Hospitals! Poster Presentationgivenat the Medical Library Association Conference, Seattle WA FEMA (2012). TabletopExercise. Accessed April 7, 2012 from:  http://www.epa.gov/ogwdw000/watersecurity/tools/trainingcd/Pages/intro.html, Featherstone, R., Boldt, R., Torabi, N. & Konrad, S. (2012). Provision of PandemicDisease Information by Health Sciences Librarians: A Multisite Comparative Case Series. Journal of the Medical Library Association, 100(2), 104-112. Accessed May 12, 2012 from: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3324800/ Featherstone, R., Lyon, B. & Ruffin, A. (2008). Library roles in disasterresponse: an oral historyproject by the National Library of Medicine. Journal of the Medical Library Association, 96(4), 343-350. Accessed April 3, 2012 from: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2568836/

34. References cont. Folb, B. (March 30, 2011). Information Needs and Practices of DisasterResponseProfessionals: Findings and Implications. . [Presentationgivenat the Disaster Information Outreach Symposium, Bethesda, MD). Accessed April 2, 2012 from: http://videocast.nih.gov/summary.asp?Live=10102 Merchant, R.M., Elmer, S. & Lurie, N. (2011). Integrating Social Media into Emergency-Preparedness Efforts. NEJM. 365(4). 289-291. Turoff, M. & Starr, R. (March 6, 2008). Information SeekingBehavior and Viewpoints of Emergency Preparedness and Management ProfessionalsConcernedwithHealth and Medicine. [Report prepared for the National Library of Medicine]. Accessed April 2, 2012 from: http://web.njit.edu/~turoff/Papers/FinalReportNLMTuroffHiltzMarch11.htm Walsh, L., Subbarao, I., Gebbie, K., et al. (2012). CoreCompetencies for DisasterMedicine and Public Health. DisasterMedicine and Public HealthPreparedness. 6(1), 44-52. Zach, L. (March 30, 2011). Librarians’ Perceptions of Roles in DisasterActivities. [Presentationgivenat the Disaster Information Outreach Symposium, Bethesda, MD). Accessed April 2, 2012 from: http://videocast.nih.gov/summary.asp?Live=10102

35. Image Credits Missouri Baptist Hospital Library photos shared with permission of Sandy Decker Presentation Slides & Course Materials http://www.mlanet.org/education/dis/info_roles.html Program Information http://www.mlanet.org/education/dis/ Acknowledgement This project is funded by the National Library of Medicine under contract HHS-N-276-2010-00782-P

36. QUESTIONS