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Readers’ Services on Demand and the Changing Mode of Information Delivery PAARL Summer Conference 29 April- 1 May, 2009

Readers’ Services on Demand and the Changing Mode of Information Delivery PAARL Summer Conference 29 April- 1 May, 2009 Aparri , Cagayan . Alicia C. Esguerra Bulacan State University City of Malolos , Bulacan. Readers’ Service

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Readers’ Services on Demand and the Changing Mode of Information Delivery PAARL Summer Conference 29 April- 1 May, 2009

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  1. Readers’ Services on Demand and the Changing Mode of Information Delivery PAARL Summer Conference 29 April- 1 May, 2009 Aparri, Cagayan Alicia C. Esguerra Bulacan State University City of Malolos, Bulacan

  2. Readers’ Service Those activities and operations of a Library that bring staff into regular direct contact with its users -American Library Association-

  3. READERS’ SERVICE • Circulation & Reserve • Reference Service • Library Orientation • Library instruction • Current Awareness Service (CAS) Everything is centered and done in the library!

  4. FACE TO FACE MEDIATED LIMITED TRADITIONAL READERS’ SERVICE PHYSICAL STATIC LIBRARY-CENTERED

  5. The problem with the traditional readers’ service: “Libraries provide a lot of services, some of which reach users. However, there are far more people who do not find or receive library services and tools than those who do.” Chris Anderson

  6. “the web makes it possible to provide services to small niche of people” -Michael Habib

  7. The trick is to find ways of reaching to both groups! • Those who go to the physical library • …and those who prefer to go to the virtual library.

  8. Panacea to improved library services? Web 2.0

  9. Web 2.0Conceptualized by Tim O’ Reilly in 2004 • Collaborative in nature • Interactive • Dynamic • Users created the • content as much as they • consume it • A web of multi-sensory • communication • User-centered

  10. Web 2.0 Tools • Social Bookmarking • The practice of saving bookmarks to a public website and ‘tagging’ them with key words; it opens new ways of organizing information and categorizing resources • It enables users to create subject headings for the object at hand. • It allows users to add and change not only content (data) but also metadata.

  11. Web 2.0 Tools • Social Bookmarking • Examples: http://www.ebizmba.com/articles/social-bookmarking

  12. Web 2.0 Tools Blogs A website that gives an individual the power to share news or commentary on anything; reader’s can comment on blog postings.

  13. Web 2.0 Tools Blogs Examples:

  14. Sample Blog…

  15. Web 2.0 Tools Social Networks Examples: http://social-networking-websites-review.toptenreviews.com/

  16. Web 2.0 Tools • Instant Messaging (IMs) • Is a form of real-time communication between two or more people based on typed text messages

  17. Web 2.0 Tools Instant Messaging (IMs)

  18. Web 2.0 Tools Wikis A website anyone can edit with little knowledge of mark-up language; it allows for collaboration and sharing of information

  19. Web 2.0 Tools Wikis

  20. Sample Wiki…

  21. …and our very own PAARL wiki

  22. Web 2.0 Tools RSS Feeds and Aggregators • A family of formats which allow users to find out about updates to the content of RSS enabled websites without actually having to go and visit the site • Information repackaged by provider or creator to give the user more control over delivery of information

  23. WEB 2.0

  24. Web 2.0 = Library 2.0 = Better Readers’ Service?

  25. “Library 2.0 word cloud” @ www.wordle.net

  26. What is Library 2.0? “It simply means making your library space (virtual and physical) more interactive, cooperative and driven by community needs. The basic drive is to get people back in the library by making the library relevant to what they want and need in their daily lives…to make the library a destination and not an afterthought.” – Sarah Houghton www.librarianinblack.net

  27. What is Library 2.0? “It describes a subset of library services designed to meet user needs caused by the direct and peripheral effects of Web 2.0”- Michael Habib http://etd.ils.unc.edu/dspace/handle/1901/356

  28. Global Expression Dynamic LIBRARY 2.0 Readers’ Service Virtual 24/7 Ubiquitous Collaboration Interaction User- centered

  29. Why the Need for Library 2.0?

  30. Why the Need for Library 2.0? Because it’s where our users are!

  31. Conclusion: Times are evolving. We need to adapt to change…otherwise, we will only find ourselves to be losing the primary reasons why we exist: our information users!

  32. It all boils down to this:

  33. Questions?

  34. Thank you very much for listening!

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