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An Overview of Project Management. New Supervisors’ Call 2/16/2012. Contact Information. Elaine Lindsay Twedt, PharmD, MS, BCPS, CACP Business Manager, Pharmacy Recruitment and Retention Office (PRRO) VA Outpatient Clinic 1767 Village Park Dr. Orangeburg, SC 29118 (803) 378-4823
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An Overview ofProject Management New Supervisors’ Call 2/16/2012
Contact Information Elaine Lindsay Twedt, PharmD, MS, BCPS, CACP Business Manager, Pharmacy Recruitment and Retention Office (PRRO) VA Outpatient Clinic 1767 Village Park Dr. Orangeburg, SC 29118 (803) 378-4823 elaine.twedt@va.gov
Outline • PM definition • Brief History • Introduction to PM • Initiation, Planning, Execution, Closeout • VA training and resources
Polling Question How much do you know about the Project Management (PM) discipline? A. I have never heard of PM. B. I am familiar with PM, but have no formal training. C. I am knowledgeable in PM and apply it to my work. D. I am PMP® certified and I keep a copy of the PMBOK® on my coffee table at home.
PM Defined • PM is the discipline of planning, organizing, securing, managing resources to achieve specific goals • A project is a temporary endeavor with a defined beginning and end • Undertaken to bring about beneficial change or added value
Project vs. Not a Project Project Not a Project Permanent Daily business operations Repetitive, consistent Examples Filling prescriptions Placing procurement order Running Ambulatory Care Clinics • Temporary • Resource-constrained • Brings change • Examples • BCMA implementation • Pharmacy Research Project • American Pharmacists Month Celebration
A Brief History of PM • Worldwide • Vitruvius(1st century BC) • Henry Gantt(1861–1919), “Father of Planning and Control Techniques” • 1950’s: organizations apply PM tools and techniques to engineering projects • Veterans Health Administration • 2003: VA launched OneVA PM Certification and Training program to meet Office of Management and Budget’s (OMB) mandate for qualified IT project managers • rolling out to Education, Program Offices
Project Initiation • Influences, stakeholders, project team • Project selection, cost-benefit ratio, present value, net present value • Project charter • Formulating good objectives (SMART) • Requirements specifications, Statement of Work (SOW), assumptions, constraints
Estimating and Scheduling • Expected = (O+ML+P)/3 • Scheduling
Project Execution • Monitoring and controlling is ongoing and used by the team • Change can be managed with a well-designed change management system • Earned value shows the project manager the difference between what was planned and what has occurred at a certain point in time • Risk response plans can be used to manage risks • Conflict is inevitable and must be managed • Verify scope against agreed-upon requirements. Closing out with the customer involves both technical acceptance and sign-off.
Project Closeout • Plan for closeout in the WBS and the schedule • Procurement and project or phase closeout ensure that all project requirements are met • Lessons learned impart valuable knowledge to your organization for use in future work • Closing out the project with the team, stakeholders, and yourself • Includes appropriate recognition and celebration of your efforts
VA Project Management Training • For VISN employees of Program Office employees • http://vaww.onevapmcertification.va.gov • The George Washington University School of Business and ESI International • Up to 18 months to complete 7 core courses • Managing Projects • Project Leadership, Management, and Communications • Scheduling and Cost Control • Risk Management • Quality for Project Managers • Contract Management Principles and Practices • Project Management Applications • Masters Certificate in Project Management from GWU
Talent Management System (TMS) • www.tms.va.gov • 134 offerings for PM training
Resources Available on PRRO sitehttp://vaww.infoshare.va.gov/sites/vapharmacyinformatics/Prro/default.aspx • Under “Popular Documents;” also under “New Pharmacy Supervisors” tab • Click on “Project Management Tools” folder