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Southend Carers Forum

Southend Carers Forum. Progress Report to the Community Services Scrutiny Committee 18th January 2007. Who is a Carer?. A Carer is a person whose life is restricted through choosing to look after a relative or friend who is physically or mentally ill – or simply frail.

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Southend Carers Forum

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  1. Southend Carers Forum Progress Report to the Community Services Scrutiny Committee 18th January 2007

  2. Who is a Carer? A Carer is a person whose life is restricted through choosing to look after a relative or friend who is physically or mentally ill – or simply frail.

  3. Background Information • Late 1990s - SAVS identified a gap in the local Voluntary Sector market • 1999 - Southend Carers Forum launched • Supported by Southend B C and the NHS • Registered charity • Limited company by guarantee

  4. Directors/Trustees • 10 Directors/Trustees • All are either currently active Carers or ex-Carers

  5. Importance ofCarers

  6. 15,945 Carersin Southend10% of Population20% of Population - Carers/Cared For 15,

  7. Southend- Proportion of People whoare Carers by Age Groups

  8. Southend- Proportion of People whoare Carers by Age Groups

  9. Southend- Proportion of People whoare Carers by Age Groups

  10. Southend- Proportion of People whoare Carers by Age Groups

  11. Southend- Proportion of People whoare Carers by Age Groups

  12. Southend- Proportion of People whoare Carers by Age Groups

  13. Southend- Proportion of People whoare Carers by Age Groups

  14. Southend- Proportion of People whoare Carers by Age Groups

  15. Southend- Proportion of People whoare Carers by Age Groups

  16. Southend- Proportion of People F/M whoare Carers by Age Groups

  17. Southend - Proportion of Carers by the Hours Caring in Week by Age Groups

  18. 15,973 Carers provide: • 17.7 million hours of care in a year • £177 million @ £10 per hour

  19. 3,229 Carersprovide over 50 hours of care a week • 20% of Carers • £92 million or 52%of the worth of care

  20. Roles of Southend Carers’ Forum • Provide support for Carers • Ears of Carers • Voice of Carers

  21. Support Groups • The SAVS Centre • Leigh - St Michael’s Baptist Church • Shoeburyness - Salvation Army Centre • Grosvenor Hotel - Alzheimer’s/Dementia • Westcliff-on-Sea - Trinity Family Centre • Eastwood - St David’s Church • The Saves Centre - Beyond Caring

  22. Support Groups • 7 Support Groups meetings a month • 72 Support Group meetings a year • Lunch/buffet provided at all meetings

  23. Information Meetingsat the SAVS Centre • Continuing Care • Entitlements and Benefits • Legal Issues • Stress • Mental Health • Alzheimer’s/Dementia • Etc..

  24. Carers’ Week • Southend Carers Forum - 6 events • 12 events provided by other organisation - Southend Carers Forum assisted with the management

  25. Have you attended any of the Forums events or conferences?

  26. Over 700 Carershave attended to at leastone of our meeting.

  27. Helpline Telephone calls

  28. Helpline Telephone calls • January 102 • February 106 • March 105 • April 126 • May 191 • June 174 • July 175 • August 140 • September 133 • October 159 • November 156 • December 126

  29. Helpline Telephone calls • January 102 • February 106 • March 105 • April 126 • May 191 • June 174 • July 175 • August 140 • September 133 • October 159 • November 156 • December 126 1,693 calls in year

  30. Helpline Telephone calls • January 102 • February 106 • March 105 • April 126 • May 191 • June 174 • July 175 • August 140 • September 133 • October 159 • November 156 • December 126 1,693 calls in year 141 calls a month

  31. Roles of Southend Carers’ Forum • Provide support for Carers • Ears of Carers • Voice of Carers

  32. Ears of Carers • This is all about understanding the issues, problems and concerns of Carers • Support Group meetings • Surveys • Enquiries

  33. Roles of Southend Carers’ Forum • Provide support for Carers • Ears of Carers • Voice of Carers

  34. Voice of Carers • We take every opportunity to: • Represent Carers • Speak on behalf of Carers • So that statutory authorities and the voluntary sector are aware of the issues facing Carers

  35. Issues facing Carers There is great scope to improve: • Information for Carers • Support for Carers • Care for Carers

  36. Southend Carers’ Forum We care about Carers Carers’ Survey 2005 Sample - 296 : 37%

  37. How would you rate the overall service provided by the Forum?

  38. How would you rate the overall service provided by the Forum?

  39. How would you rate the overall service provided by the Forum? 87%

  40. How would you rate the quality of the advice and information provided by the Forum?

  41. How would you rate the quality of the advice and information provided by the Forum?

  42. How would you rate the quality of the advice and information provided by the Forum? 86%

  43. How would you rate staff performance and attitude?

  44. How would you rate staff performance and attitude?

  45. How would you rate staff performance and attitude? 85%

  46. How would you rate the events and conferences held/arranged by the forum?

  47. How would you rate the events and conferences held/arranged by the forum?

  48. How would you rate the events and conferences held/arranged by the forum? 87%

  49. What issues would like to hear discussed at these events?

  50. How would you rate the help and/or advice you were given on our telephone helpline?

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