The CoP-CWE as an implementation of a DKR

1. Presentation to the NextNow group The CoP-CWE as an implementation of a DKR Communities in Action – Case Studies 24-Sep-2004 – Atherton, CA., USA Peter P. Yim <peter_yim@cim3.com> (v 1.00)

2. Outline • Background • One Bootstrapper’s interpretation • the CIM3-CWE • Cases of CoP CWE’s

3. Background snapshots from UnRev-II

4. Collective Intelligence in Action Dynamic Knowledge Repository

5. Relationship between DKR and CoDIAK

6. The Prototype-DKR Front End

7. The Seminar-on-Demand Webcast

8. Responses to the Questionnaires

9. One Bootstrapper’s interpretationthe CIM3-CWE“Collaborative Work Environment”as an implementation of a DKR

10. PPY’s Personal Observations on the Paradigm Shift Doug is Calling for • Bootstrapping is holistic and not reductionist • it calls for openness, and for a total different attitude towards sharing, that almost need a transformation in our culture for it to thrive • it needs to be internalized • At this point, it (still) is (in Donald Stoke’s term in his “Pasteur’s Quadrant: Basic Science and Technological Innovation) “Use-inspired basic research”. • It calls for action, not just talk.

11. Introducing CIM • CIM Engineering, Inc. - San Mateo, CA • Incorporated in California – Jan. 1989 • CIM: Computer Integrated Manufacturing (with our origin in manufacturing and manufacturing systems) • CIM3: • originally, “Computer Integrated-Man-Machine Manufacturing” • now, “Collaboration In huMan-Machine-Methodology” • Effectively, we are about optimizing systems of:People, Tools and Process

12. What Does CIM3 Do? • Mission: to enable more effective distributed collaboration and virtual enterprise through bootstrapping collective intelligence over the Internet • CIM3: • originally, “Computer Integrated-Man-Machine Manufacturing” • now, “Collaboration In huMan-Machine-Methodology” • Effectively, we are about optimizing systems of: People, Tools and Process • Doing business as: • “cim3.com”, “cim3.net” and “cim3.org” • cim3.com – the business arm of the company • cim3.net – the collaborative work environments where client Communities of Practice and distributed team workspaces are hosted • cim3.org – the research arm, and holder of the company’s open technology, content and other intellectual properties • Products/Services: providing an ISP/ASP based Collaborative Work Environment (“CWE”) hosted infrastructure that enables distributed project teams, virtual enterprise partners and communities of practice to work effectively over the Internet.

13. Our Focus:Communities & Distributed Teams • People as an integral part of the system • The Community Spectrum [Kaplan/iCohere] • Affinity Networks • Learning Communities • Communities of Practice (CoP’s) • Project Teams • We optimize our infrastructure, tools and process for CoP’s and Distributed Project Teams

14. CIM3's Approach • Augmentation - human-machine interaction - collaboration - communities • Openness - we use open-source software & comply with open standards as much as we can; we open-source our technology and content, and participate in open standards development • Capitalizing on the Internet technology: taking it • from the research and academic network • to the current form as publishing media • to Transactions and Web Services • onto being its future as knowledge media in the Semantic Web • Providing Enterprise performance, quality, robustness, security & fault tolerance • Providing platform neutrality: supporting machines on PC’s, Mac’s, Linux, Unix, … • System built upon a knowledge architecture optimized for distributed teamwork • Emphasis on effectiveness and strategic value - not technology • Supporting entire user spectrum: from the everyday users to the power users • While we do open-source work, we believe in properly remunerating our contributors, and in helping create a viable economic model for open work, possibly in the form of Open Virtual Enterprises (OVE’s)

15. The Case for the Augmentation Approach in CWE • We work towards providing a work environment for both humans and machines, optimizing between objectives like • Supporting the expressiveness that humans need to convey their ideas, and the structure and rigor that machines need to properly interoperate - in essence, promoting both creativity and operational efficacy • The ease-of-use that everyday users need, and the versatility and extensibility that power users need to take their work to the next level • Securing the borders of the cwe to malicious intruders, while encouraging access, participation, sharing and the free flow of information and knowledge among members of the trusted communities • Catering to the quality requirements of information and transaction processing systems and the realities of human behavior that just aren’t * • Fully describable, fully online, fully informative, fully accurate, or fully responsible • Our intent is to foster shared understanding and learning • We are trying to spur innovation, as well as organic or emergent behavior in the user communities and teams *Ref: Winograd, Newman, Yim “Including People in CIM Designs”

16. archived email forum Wiki : a read-and-write web document repository/file sharing workspace Community of Practice (CoP) portal Fine-grain access and linking (“purple numbers”) Full-text search voice conferencing screen/application sharing instant messaging real-time chat session Optimized for distributed community and teamwork Platform neutral The Collaborative Work Environment Features

17. Our Hosting Facility

18. Case Implementations CoP CWE’s in Action

19. Some Current CIM3 Projects & Pilots • eGov - <colab>, <sine>, <gov-cwe> • Open standards development: • [ontolog] Forum - an international forum on business ontologies • NIST – semantic distance workshop on <interop> • OASIS-UBL TCwork/collaboration support • International Collaborative R&D: • Millennium Project - State of the Future Index System Development • AC/UNU-Millennium Project - hosting and collaboration support • Digital Art Ontology - <dao> • Learning/Education: • Aragon Robotics Team - <art> • Western Region Robotics Forum - an adjunct to the FIRST Robotics Competition initiative • Stanford Medical Informatics - <protégé>

20. Case Examples of Communities on the CIM3 CWE • Ontolog-Forum • eGov: COLAB • eGov: SINE • GOV-CWE • NIST-interop • Millennium Project(AC/UNU) • Protégé • Digital Art Ontology • … (more)

21. http://sine.cim3.net

22. http://interop.cim3.net/ The CWE where NIST is engaging an international community of multi-disciplinary experts in a discourse on “semantic distance”

23. http://colab.cim3.net/ The “pilot” and the “sandbox” for eGov CWE’s

24. http://gov-cwe.cim3.net For the community of Government CWE users and administrators

25. [ontolog-forum] http://ontolog.cim3.net • Ontolog is an open forum to: • Discuss practical issues and strategies associated with the development of both formal and informal ontologies used in business • Identify ontological engineering approaches that might be applied to the UBL effort (and by extension, to the broader domain of eBusiness standardization efforts) • What holds us together:our Core Value • Developing Shared Understanding • Openness • Advancing the practice of semantic engineering • Doing meaningful work and making a difference with it

26. A walk-through of the <ontolog> Community CWE • The Discussion Forum • The Wiki – a read+write website • The File Workspace/Repository • Best Practices • Archived discussions • Project HomePages • Sharing documents and Resources • Augmented Conference Calls • Virtual Presentations & Workshops • Knowledge sharing, re-use, access & exploration • An open collaborative work environment “ … on tackling 'wicked problems': it's about arriving at a shared commitment, with a shared understanding, augmented by a shared display and a facilitator.” -- citing the work by the IBIS people (Horst Rittle/Jeff Conklin)

27. CWE use cases – Archived Discussions ref:http://ontolog.cim3.net/forum/ontolog-forum/

28. CWE use cases – wiki augmented meetings & calls ref:http://ontolog.cim3.net/cgi-bin/wiki.pl?MeetingsCalls

29. CWE use cases – shared document repository ref:http://ontolog.cim3.net/cgi-bin/wiki.pl?Conference_Call_2004-01-08

30. CWE use cases – collective intelligence ref:http://art.cim3.net/cgi-bin/wiki.pl?ResourcesLinks

31. The User Interface

32. Architecture

33. Some Thoughts

34. The Challenges • Bootstrapping is to the Knowledge era as Total Quality Management is to the Industrial era • We need to be improving at an exponential rate, just to cope with the exponential rate of “change” happening around us • We need the “tools”, the “process”, and most importantly the “people” to all work together • Team building, with distributed individuals who might not even have met one another, is a challenge • Trusted communities cannot be developed overnight • The current economic and legal infrastructure aren’t meant for these types of organizations • The individual participants hold the key to the communities’ success – it’s in their “attitude towards sharing”

35. An Organizational Form that the CWE aims at supporting – bringing us from collaboration to innovation by forging the Open Virtual Enterprises these are temporary (or semi-permanent) hierarchies, that emerge out of the CoP's, which capitalize on distributed capabilities to achieve specific purposes; when those purposes are achieved (or when the opportunities no longer exist), they disband, and the resources (people, knowledge, skillsets) are returned to the CoP's where they come from. The Fishnet Organization Source: Institute for the Future: Johansen, R., Swigart, R.Upsizing the Individual in the Downsized Organization

36. Q & A and Discussion