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It’s More Than an Interview

It’s More Than an Interview. Laura Jones Admissions Special Projects Coordinator The Sullivan University System Melissa Lowe Director of Human Resources The Sullivan University System. The Sullivan University System. The Sullivan University System. 7 locations 8,000 students

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It’s More Than an Interview

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  1. It’s More Than an Interview Laura Jones Admissions Special Projects Coordinator The Sullivan University System Melissa Lowe Director of Human Resources The Sullivan University System

  2. The Sullivan University System

  3. The Sullivan University System • 7 locations • 8,000 students • 1,250 employees • 170 admissions staff

  4. How We Acquire Talent • Human resources • Supervisor empowerment

  5. Admissions Special Projects Coordinator

  6. Laying the Groundwork • Job description • SWOT analysis • Determine the process

  7. Casting the Net • Be careful what you ask for • Networking • Employee Referrals • Feeders Companies • Sources • Company job board • Internet, Internet, Internet

  8. Casting the Net • Mass target job boards • Monster.com, careerbuilder.com • Niche job boards • Higheredjobs.com, forprofit.edu, Dice.com • Social media • Groups • Individual networks http://www.youtube.com/watch?v=dA5Fn_Q10Tk

  9. Remember What You are Looking For

  10. Screening (not interviewing) • Resume review • Minimum requirements • Red flags • Questionnaires • Phone • Unscheduled • Brief, but targeted • Explain the position at the end

  11. Interviewing • Multiple! • Who gets involved? • Behavioral interviewing • Team interviews

  12. Team Interviews Team Control Structured Open feedback Matrix

  13. Other Ways to Evaluate • Tours • Assessments • Auditions/Job Preview

  14. References • DO THEM! • Social Media • Consistent, defined, removed • Read between the lines • Former supervisors

  15. Making the Offer • Personal • Written • Inviting

  16. Onboarding • Half of all senior level hires fail in the first 18 months • Half of all hourly workers leave new jobs in the first 120 days http://www.youtube.com/watch?v=1i338pTsurY&feature=youtube_gdata_player

  17. Onboarding • Quick tips: • Be prepared on the first day • Have a checklist for your supervisors • Team welcome • Mentoring programs

  18. Measure Your Success • Performance assessments • Exit interviews

  19. Measure Your Success • Turnover • Divide number of voluntary separations by average number of people employed, then multiply by 100. (40/200=.2*100=20%) • 2011 turnover rate for the educational services industry was 25.5 percent • JOLTS databases at www.bls.gov/jlt

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