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Workshop facilitator: Mike Levy (Levy Consulting, LLC) Phone: 970-412-6742 E-mail: mike@levy-consulting.com

Sunday, June 23, 2013 8:00 am – 4:30 pm Home Depot in Broomfield, CO. 69% of landlords said a good, qualified renter was hard or very hard to find. Workshop facilitator: Mike Levy (Levy Consulting, LLC) Phone: 970-412-6742

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Workshop facilitator: Mike Levy (Levy Consulting, LLC) Phone: 970-412-6742 E-mail: mike@levy-consulting.com

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  1. Sunday, June 23, 2013 8:00 am – 4:30 pm Home Depot in Broomfield, CO 69% of landlords said a good, qualified renter was hard or very hard to find. Workshop facilitator: Mike Levy (Levy Consulting, LLC) Phone: 970-412-6742 E-mail: mike@levy-consulting.com

  2. Mike Levy’s Companies & Books Connecting Landlords & Renters in the 21st Century! Levy Consulting, LLC (2002) NorthernColoradoRentals.com, LLC (2003) RealGIS, Inc. (2005) “Successful Property Managers” (2010) SuccessfulPropertyManagers.com

  3. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  4. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  5. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  6. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  7. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  8. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  9. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  10. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  11. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  12. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  13. What You Will Learn About: • HOW TO FIND GREAT TENANTS • HOW TO DEAL WITH GREAT TENANTS & DIFFICULT TENANTS • HOW TO STAY OUT OF TROUBLE WITH YOUR RENTALS • WHAT FORMS, RECORDS, DOCUMENTATION, & PROCESSES TO USE • LEASES & MONTH-TO-MONTH RENTAL AGREEMENTS • DEPOSITS, RENT, LATE FEES • DISCRIMINATION & FAIR HOUSING • REPAIRS & MAINTENANCE • TERMINATING RENTAL AGREEMENTS • FEDERAL, STATE, & LOCAL RENTAL LAWS • AND SO MUCH MORE!

  14. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  15. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  16. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  17. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  18. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  19. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  20. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  21. What You Will Take Home With You: • BOOK: “Every Landlord’s Legal Guide” by Stewart, Warner, and Portman • ELECTRONIC FORMS: All the rental forms you will need – fully modifiable / customizable • SLIDE SET: All the PowerPoint slides used in the class • CLASS WORKBOOK: Several hands-on working sessions – focused on managing YOUR rental properties • BEST PRACTICES: From the workshop facilitator and workshop participants • STEP-BY-STEP ACTION PLAN: You will take home a detailed, customized, action plan for managing YOUR rental properties • COMPREHENSIVE UNDERSTANDING OF HOW TO MANAGE YOUR RENTAL PROPERTIES • POINTERS TO NUMEROUS OTHER RESOURCES THAT WILL BE INVALUABLE TO YOU

  22. Let’s Take A QUIZ – and see who might benefit from taking the workshop • Everybody gets to take the quiz • You can keep track of your own score – but NO CHEATING! • There are 23 questions, and we only have till 6:30pm, so we’ll have to go through them pretty fast! Goal is to go through at least 10 questions. • HAVE FUN! And watch for flying CHOCOLATE!

  23. Let’s Take A QUIZ – and see who might benefit from taking the workshop • Everybody gets to take the quiz • You can keep track of your own score – but NO CHEATING! • There are 23 questions, and we only have till 6:30pm, so we’ll have to go through them pretty fast! Goal is to go through at least 10 questions. • HAVE FUN! And watch for flying CHOCOLATE!

  24. Let’s Take A QUIZ – and see who might benefit from taking the workshop • Everybody gets to take the quiz • You can keep track of your own score – but NO CHEATING! • There are 23 questions, and we only have till 6:30pm, so we’ll have to go through them pretty fast! Goal is to go through at least 10 questions. • HAVE FUN! And watch for flying CHOCOLATE!

  25. Let’s Take A QUIZ – and see who might benefit from taking the workshop • Everybody gets to take the quiz • You can keep track of your own score – but NO CHEATING! • There are 23 questions, and we only have till 6:30pm, so we’ll have to go through them pretty fast! Goal is to go through at least 10 questions. • HAVE FUN! And watch for flying CHOCOLATE!

  26. If a one of your tenant's windows is broken by a burglar, vandal, or neighborhood child, you can hold the tenant responsible for the cost of repairing it. • True • False • It depends

  27. If a one of your tenant's windows is broken by a burglar, vandal, or neighborhood child, you can hold the tenant responsible for the cost of repairing it. • True • False • It depends

  28. The tenant is responsible for paying to fix bathtub caulking that has sprouted mold and mildew that has rendered the tub unusable (or at least disgusting). • True • False • It depends

  29. The tenant is responsible for paying to fix bathtub caulking that has sprouted mold and mildew that has rendered the tub unusable (or at least disgusting). • True – because it could have been prevented by proper cleaning • False • It depends

  30. If you fail to live up to your legal duty to maintain your property, your tenants may have a variety of legal responses, regardless of whether or not you have given your approval, including, but not limited to: • Withholding rent without your permission • Repairing the problem and deducting the cost from the rent without your permission • Moving out (even if there is a lease) • A & B only • None of the above • All of the above

  31. If you fail to live up to your legal duty to maintain your property, your tenants may have a variety of legal responses, regardless of whether or not you have given your approval, including, but not limited to: • Withholding rent without your permission • Repairing the problem and deducting the cost from the rent without your permission • Moving out (even if there is a lease) • A & B only • None of the above • All of the above

  32. Landlords are sued more than any other group of business owners in the country. • True • False

  33. Landlords are sued more than any other group of business owners in the country. • True • False

  34. When the tenant moves out, you can deduct from their security deposit a reasonable hourly charge if you personally do any of the necessary cleaning. • True • False • It depends

  35. When the tenant moves out, you can deduct from their security deposit a reasonable hourly charge if you personally do any of the necessary cleaning. • True • False • It depends

  36. If you can't get all necessary repairs made or cleaning done within the legal time limit required to return the security deposit, you should: • Let the former tenant know, in writing, that you will need a little more time to finish all the repairs before you are able to refund the remainder of the security deposit. • Just guess at how much more the remaining repairs will probably cost, and then send the remainder of the security deposit back to the former tenant. • None of the above

  37. If you can't get all necessary repairs made or cleaning done within the legal time limit required to return the security deposit, you should: • Let the former tenant know, in writing, that you will need a little more time to finish all the repairs before you are able to refund the remainder of the security deposit. • Just guess at how much more the remaining repairs will probably cost, and then send the remainder of the security deposit back to the former tenant. • None of the above

  38. If the tenant is late paying rent, the landlord can give the tenant a written notice to "pay up or move". How much time is the tenant given to pay their rent before the landlord can file for eviction? • 1 day • 2 days • 3 days • 1 week • None of the above

  39. If the tenant is late paying rent, the landlord can give the tenant a written notice to "pay up or move". How much time is the tenant given to pay their rent before the landlord can file for eviction? • 1 day • 2 days • 3 days • 1 week • None of the above

  40. What is the maximum amount of money you can sue for in small claims court? • $5,000 • $7,500 • $10,000 • None of the above

  41. What is the maximum amount of money you can sue for in small claims court? • $5,000 • $7,500 • $10,000 • None of the above

  42. You own 23 rental properties, most of which are town homes. Your new tenant moves in to one of your new townhome rentals on June 26th. You are charging your new tenant a monthly rent of $1200/month. • When the new tenant moves in on June 26th, how much prorated rent do you charge? • $200; since there's only 5 days left in June, which is equivalent to 1/6 of the month of June • $0;since there's only 5 days left in the month, you ask tenant to pay $1400 for July's rent • $1200; and you tell the tenant her monthly rent will always be due on 26th of every month • A, B, or C is a reasonable answer • None of the above

  43. You own 23 rental properties, most of which are town homes. Your new tenant moves in to one of your new townhome rentals on June 26th. You are charging your new tenant a monthly rent of $1200/month. • When the new tenant moves in on June 26th, how much prorated rent do you charge? • $200; since there's only 5 days left in June, which is equivalent to 1/6 of the month of June • $0; since there's only 5 days left in the month, you ask tenant to pay $1400 for July's rent • $1200; and you tell the tenant her monthly rent will always be due on 26th of every month • A, B, or C is a reasonable answer. • None of the above – NEVER EVER prorate the first’s month’s rent!!Charge $1200 at move-in on June 26th and then charge $200 for July’s rent

  44. What is the maximum civil penalty payable to the federal government for your 1stoffense not complying with Fair Housing Laws? • Up to $ 600 • Up to $ 6,000 • Up to $16,000 • Up to $26,000 • Up to $56,000 • None of the above

  45. What is the maximum civil penalty payable to the federal government for your 1stoffense not complying with Fair Housing Laws? • Up to $ 600 • Up to $ 6,000 • Up to $16,000 • Up to $26,000 • Up to $56,000 • None of the above

  46. Which of the following are considered "Protected Classes" with respect to Fair Housing in the city of Denver? • Military Status and Political Orientation • Persons Over 40 Years of Age and Political Orientation • Military Status and Persons Over 40 Years of Age • All of the above • None of the above

  47. Which of the following are considered "Protected Classes" with respect to Fair Housing in the city of Denver? • Military Status and Political Orientation • Persons Over 40 Years of Age and Political Orientation • Military Status and Persons Over 40 Years of Age • All of the above • None of the above

  48. Based on your "documented/written" tenant selection criteria of: • a) Credit score must be 600 or above • b) Rental history must be at least "good" • c) Income must be at least 3 X rent • You have 2 applicants interested in renting your property & both turn in applications at the same time: • Applicant 1: Credit score = 605; good rental history; income = 3 X rent; very nice person • Applicant 2: Credit score = 730; good rental history; income = 4 X rent; He tells you he is a recovering alcoholic and previously was addicted to cocaine and has one prior felony conviction for using cocaine (but he assures you he is currently "clean") • Which applicant would you select, and WHY? • Applicant 1 • Applicant 2 • Neither applicant

  49. Based on your "documented/written" tenant selection criteria of: • a) Credit score must be 600 or above • b) Rental history must be at least "good" • c) Income must be at least 3 X rent • You have 2 applicants interested in renting your property & both turn in applications at the same time: • Applicant 1: Credit score = 605; good rental history; income = 3 X rent; very nice person • Applicant 2: Credit score = 730; good rental history; income = 4 X rent; He tells you he is a recovering alcoholic and previously was addicted to cocaine and has one prior felony conviction for using cocaine (but he assures you he is currently "clean") • Which applicant would you select, and WHY? • Applicant 1 • Applicant 2 – past drug addiction is a disability and is therefore in a protected class • Neither applicant

  50. Can you refuse to rent to applicants if they do not give you a Social Security Number? • Yes; it's required to run a credit check • No; if they don't give you a Social Security Number, you will just have to make your decision without running a credit check • It depends • None of the above

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