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The SF Leadership World

The SF Leadership World. Solution Focused Leadership in practice Dominik Godat | Godat Coaching GmbH www.godat.ch | coaching@godat.ch. Dominik Godat. Dominik Godat Studied Economics at the University of Basel, Switzerland HR Manager and Head of HR of a Division of s Coop

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The SF Leadership World

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  1. The SF Leadership World Solution Focused Leadership in practice Dominik Godat | Godat Coaching GmbH www.godat.ch | coaching@godat.ch

  2. Dominik Godat • Dominik Godat • StudiedEconomics at the University of Basel, Switzerland • HR Manager and Head of HR of a Division of sCoop • Coach Godat Coaching GmbH (www.godat.ch) • Lecturer and Responsible of the CAS „Coaching as Leadership Competence“ at the University of Applied Science LucerneHSLU • Research Study: „Solution Focused Leadership Survey 2013“ • Author„Lösungen auf der Spur – Wirkungsvoll führen dank Lösungsfokus“

  3. What SF Leaders do!

  4. “Skip the maze of problems and find new creative and simple ways.”

  5. Outcomes of SF Leadership • Achievebetterresults • Feelbetteras a Leader • Influencebehaviourofothers • e.g. • moremotivated, energetic, activeandcreativeemployees • employeesthattakeovermoreresponsibility • peoplecooperatingbetter • stakeholdersactingdifferently • teammembersbehavingmore relaxed • employeesthatfocustheirenergy on goals • etc. • e.g. • moreusefulmeetings • productiveconversations • attainedgoals • bettersolutions • nextsteps • performanceappraisalsthatmakemore sense • getbetterservicefromotherdepartments • etc. • e.g. • feellesspressureto „fix it all bymyself“ • carry theresponsibilitytogether • experienceless stress • etc.

  6. SF Leadership - Assumptions • Solution talk creates solutions, problem talk problems • Employeesalready have experience with the solution • Employeesareexperts for their „world“ • Not-knowingasmanager is useful

  7. SF Leadership - Tools • Platform building • Preferred future • Working on whatworks • Appreciation • Signs of progress • Experiments

  8. Phase 1: Pre-Model

  9. SF Leadership - Questions • Platform building • Preferred future • Working on whatworks • Appreciation • Signs of progress/smallnextsteps • Experiments

  10. SF Leadership - Questions • Platform building • What is your best hope? • Whathas to happen todaythat our conversation is useful for you? • Whatwouldbe a goodresult at the end of our conversation?

  11. SF Leadership - Questions • Preferred future • What is your goal? • How will othersnotice that you have reached your goal? • What will you bedoingdifferently then? • What else will be different as a consequence of that?

  12. SF Leadership - Questions • Working on whatworks • Whereare you on a scale from 1 to 10, when 10 means that you have reached your goal? • Whatare you alreadydoing/have you alreadydone that you are at x and not at 1? • What else? • Whatare you doing that gives you the confidence that you canreach your goal?

  13. SF Leadership - Questions • Appreciation • Wow, this for surewasn‘t easy! Howdid you do that?

  14. SF Leadership - Questions • Signs of progress/smallnextsteps • How will you notice that you are 1 step further? • What will you bedoing then? • What will be your next step that you can do with 100% confidence?

  15. SF Leadership - Questions • Experiment • Observewhat is going into the rightdirection in the nextfewdaysand make a list with all the things you have beendoing to makethis happen. • Choose a day in the nextweek ,where you do asif you werealready at a 10 for 30 minutes.

  16. The SF Leadership Spectrum • SF EverydayInteractions • e.g. everydayappreciation, SF conversatons, resourcegossiping... • SF in Leadership Tools • e.g. SF performanceappraisals, SF evaluations... • SF Coachings • e.g. tosupportemployeesto find ownsolutionsortodeveloppersonally... • SF in Workshops • e.g. todevelop a shared Future Perfectortofoster Team-building... • SF in Management Cycles • e.g. SF projectmanagement, SF strategycycles, SF MBO... • SF in Meetings • e.g. SF questionsandtoolsbefore, duringor after meetings... SF Leadership spectrum

  17. Ongoing SFL everydayinteractions

  18. SF everydayinteractions “When I arrived, I set a goal for myself that I would ask at least one SF question and or make a SF comment (affirmation, compliment) in every single conversation I had with every person while at work. A year and a half later I hear so many of the same questions and comments coming from others.„

  19. SF in leadership tools “Using SF approach in performance appraisals: In one of my one-to-one meetings I had an employee who had to be ready with a big part of a project. (…) she was happy to speak about the part she did really well, but somewhat surprisingly for me, she readily admitted that significant chunk was subpar.„

  20. Worthwilemeetings “At our weekly meetings we always start with ‘of all the things we did last week what are we most satisfied with’.” „We are starting each planning-meeting with the question ‘what needs to happen to say that this meeting was successful’.” “Therefore I introduced a walking scale in the room. “

  21. SF interactions with employees “I took an opportunity to speak face to face and used SF tools, particularly future perfect, to enable him to make a decision on his commitment.“ “I focused on our mutual intentions, stressed what we both saw as valuable parts in our cooperation so far. We developed a common goal(…)“ „To find the little hope with our questions in a conversation with our employee who has no solution.„

  22. SF in managementcycles Strategic management: “On our strategic day we always look for what works and when. What is surprisingly working against all odds...?” “We are in a strategic planning process right now which is a great opportunity” Project management: “Asking: What will be different with the new solution (after the project)?„

  23. Fostering SF behaviour inbetween employees “I've just introduced solutions focus to a new team when I moved to a new organization (…) What started out as skepticism is now turning into usage. (…) We are slowly but surely becoming a more SF organization.„

  24. Creative SF Tools: The success bell „People ring the bell whenevertheyweresuccessfulorsaw a success by someone elseand tell the peoplearoundthem about it“ • Focus on whatworks • More SF interaction in between • More appreciation for eachother

  25. More about SF Leadership www.solutionfocusedleadership.com

  26. Want tofollowmynextsteps? Get in touch. coaching@godat.ch | www.godat.ch Follow me. Dominik Godat Facebook | Linkedin | Twitter | Xing Small nextsteps

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