The Institute The Centre for IM - IT Learning

1. The Institute The Centre for IM-IT Learning Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada Canada “Equipping IT Professionals through e-Learning” August 2005

2. How IT Professionals Learn! • Reference Material • Books • Manuals • Reports • Ask Others • Experts & mentors • Managers & coaches • Peers • Practice & Use • Practice new skills on-the-job • Learning from experience • & refining over time • … and Formal Learning • To pursue certification, credential • or degree • To learn a major new skill set

3. Internet access bridges distances and meets learners schedules Empowers learners to take control of their own development Spend time acquiring the knowledge that they need for their job Enhances critical professional IM/IT skills and personal development E-Learning Benefits

4. Provides access to: Courses, 1,600+ English and 275+ French Tests Progress reporting to the learner Downloading of courses Expert Mentoring Prep exams for certifications ICT e-Learning Gateway Navigation features: • Bilingual interface • Easy-to-use course navigation

5. Solutions Areas • Software Development • Internet and Networking Technologies • Operating Systems and Server Technologies • Enterprise Database Systems • Web Design • Project Management • Client Support

6. Key curriculum categories • Application Development and Programming • Java • E-Commerce • LAN Technologies • Mainframe -JCL, CICS • COBOL • IBM DB2 Universal Database • Internetworking Essentials • Internet Security • LAN Technologies • Microsoft Exchange Server • Microsoft Windows 2000 • Microsoft SQL • Microsoft IIS • Microsoft XP Professional • Microsoft.NET • Microsoft Windows NT • Microsoft Office Suite 2000 • Networking Essentials • Novell NetWare • OOAD with the UML • Oracle • PowerBuilder • Project Management • Systems and Database Design Technical Support • Telecommunications • UNIX • Cold Fusion • XML • Web Application Developer • Web Authoring • Web End-user/Publisher • Web Master

7. Certification paths Oracle Microsoft Linux (level 1) ISC-2 CISCO ITIL Certified Internet Webmaster PMI Certifications

8. Home Page

9. Catalogue Expanded Catalogue View Course Curricula View

10. Taking Courses Click this button to take a course live over the web. This will immediately launch the course in a separate browser window. Click this button to add a course to your My Plan page to take at a later time. Click this button to download a course to your PC, so you can take it offline. The first time you choose this link, you will be prompted to install the SkillSoft Course Manager (SCM) to manage your offline course content. Once the SCM is installed clicking this link will launch the SCM and enable you to download content. Click this button to display a list of related Job Aids and SkillBriefs. Click this button to access the online evaluation form associated with this course. (An Evaluation has to be created and assigned to the course(s) in order for the link to appear)

11. Interactive Courses Keep You Interested and Entertained Simulated Dialogs Easy to Use Photo-Quality Pictures Audio Narration

12. Apply your knowledge in realistic simulations of workplace situations You Can Even Role Play ... Step back one or more steps to explore how a different response would have worked out

13. Navigating a topic Navigating a topic Return to course map Start topic Exit course Jump to the next topic Go to previous topic Go to next topic

14. Taking a Test Mark this question for review Submit your answer Display status page End this test

15. Ask My Mentor Chat with Mentors Send email to Mentor

16. Introducing dialogue

17. What if we could use more learning assets?? Whiteboard Word Application Share Excel VIRTUAL CLASSROOM Mark-up Tools + PRESENTATION PowerPoint LIVE Audio Adobe PDF Archiving Websites

18. Dialogue, Blended Learning Slides from SkillSoft courses. Placeholder slides for customer-specific content. Slide notes and tips. Skill & Topic summary documents & readings. Placeholders and suggestions for customer-specific articles/documents. Blended Tools for on-the-job application and practice. Tools for meetings and classes. Job aids with tips. Session exercises and activities with tips and facilitation notes. Homework exercises with guides and references Sample Polls and Quizzes to engage the audience and check for understanding. In-House business materials: Spreadsheets, PDF Files, organization charts, links to web sites. Folder of file “handouts” and references. Suggested session preparation and follow-up materials.

19. Dialogue Design Interface Organize your session in the Content Outline view Import existing documents and SkillSoft resources, or create new polls and quizzes Add presenter notes or record audio

20. Customized training and delivery on request *** TI provides a brokering service *** All courses and case studies can be adapted to organization-specific activities and delivered in any location across Canada in either official language. Also, if your organization requires training that does not show on our Website, share your needs with us so we can help you achieve your goals. Partner for IT training

21. ICT E-Learning Gateway: http://www.pwgsc.gc.ca/institut/text/elearning-e.html The Institute Website: http://www.pwgsc.gc.ca/institute Alex Roussakis – (819) 956-4727 Dan Moreau – (819) 956-3789 Additional Information and Contacts