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HTH Spring 2011 Meeting – “Million Dollar Day”

$ MILLION DOLLAR DAY – Adapting to Change. HTH Spring 2011 Meeting – “Million Dollar Day” Elbert Memorial Hospital – approximately 6 Months Ago $$$ Financial Performance, Cash Flow Challenges, Tax-Support, Threat of Closure, Board seeking Partner/Affiliate, Unsure Future

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HTH Spring 2011 Meeting – “Million Dollar Day”

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  1. $ MILLION DOLLAR DAY – Adapting to Change • HTH Spring 2011 Meeting – “Million Dollar Day” • Elbert Memorial Hospital – approximately 6 Months Ago • $$$ Financial Performance, Cash Flow Challenges, Tax-Support, Threat of Closure, Board seeking Partner/Affiliate, Unsure Future • Mgt Agreement Terminated, CEO/CFO Turnover, I-CEO & Doug Faircloth, I-CFO • HTH – Jimmy Lewis, HTH TEAM (Kathy, Donna, Chris, others), HTH Business Partners • REVENUE Cycle FOCUS --- PFS Staff -- TEAM-WORK

  2. TEAM Work

  3. TEAM-WORK PFS Team & Coaches

  4. Teamwork – Board, Medical Staff, Exec Mgt, Dept Directors, Hospital Staff, HTH Business Partners, Consultants “Leap of Faith” in HTH Recommendations & Business Partners “Buy In” with “Skin in the Game” to accept HTH recommendations (Kathy’s meeting with Board Members) FOCUS & “Theme” – Quality of Svcs - $ Reimbursements & Collections $ -- Dollars in the Door $ - REVENUE CYCLE Authority Board Decisions, Actions & Support Embrace Change and Improvement in Turbulent Times Trust Hospital Leadership, HTH & Business Partners Approve Investment in Consulting, Software Updates, etc.

  5. $ MILLION DOLLAR DAY $ • Authority Board Support • “Full Press” (vs Band-aid Approach) to make changes to achieve quick results during tough economic times and in a time of “survival” • Make Investment & Take Risk (Leap of Faith) for short term results and long range turn-around • Embrace Changes and Improvements with Investments in Consulting, Software Updates, etc. • CEO Commitment, Support, + buy-in from Exec Mgt & Dept Leadership • Leadership to Create Culture of Security during turbulent times, Trust, and Willingness to Change, Take Risk, etc. • Board Support and Confidence, Employee Morale, Medical Staff Buy-in, leading to Community “Confidence” and increased utilization, ED Visits, Admissions, Outpatient Services, etc. “will” Follow

  6. Business Partner Initiatives • Board Decisions, Mgt Contract, Leadership, Affiliation Quest, etc. • HealthTrust Group Purchasing Agreement (Discounts + Rebates) • HTH University – Team Building Meetings, PFS Staff Development, Education, Training • Documentation, Coding, and Compliance Consulting • Dale Gibson – Medicare Consulting • Linda Fausett - PFS & Revenue Cycle Consulting • Self-Pay Management System – Up front Collections Sherry Milton & Associates Dale Gibson Business Office Support & Solutions

  7. EMH Up Front Cash Collections July 2011 – February 2012

  8. Happy Birthday Dale http://www.youtube.com/watch?v=AI2FIFY2Z6U http://www.youtube.com/watch?v=uQUZ_GOE4qA

  9. Business Partner Initiatives • Employee & MD Background Screening • InterQual Admission Criteria Software • First Financial Management Private/Self-Pay Collections • EDI Clearinghouse, comprehensive claims management and editing, interfaced remittance management, denial and appeal management/editing, etc.

  10. EMH % of Revenue Collected April 2011 – March 2012

  11. Business Partner Initiatives • Documentation Solutions – Transcription, Coding Services, ICD 10 Strategy & Solution • Chargemaster Toolkit – CDM Compliance & Management Software • Connectivity Funding, Telecommunications and Utility Overcharge Recovery • Affiliation Quest – Healthcare, Business & Regulatory Legal Services

  12. Future Business Partner Initiatives • Anesthesia Pro-Fee Billing Services • Medical Documentation, Coding & ICD 10 Solutions • Release of Information • Information Systems Solutions

  13. Future Business Partner Initiatives Spoto & Associates

  14. Future Business Partner Initiatives

  15. Alpha Dawg

  16. Recognize Significant Financial Impact of the Revenue Cycle & Processes and Invest in Staff and “Tools” to maximize reimbursements, collections, and cash flow Board Leadership, Commitment, Investment, Faith in Local Leadership & HTH Recommendations, Support Local Leadership & Teamwork, Medical Staff, Exec Mgt Team, Dept Directors, Hospital Staff, Volunteers Engage HTH Leadership, HTH-U Education/Training, Consulting & Business Partners Investment and Leap of Faith to engage & Implement Business Partner Solutions and Process Improvements Summary

  17. To all our “friends” in Urbania Greetings from Rural America!!!

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