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What Few Can Do

What Few Can Do. A small library using technology to make the impossible possible. Eric A. Deatherage , Library Director Jennifer K. Johnson, Public Services Librarian Lee Library Crowder College Brick & Click 2013 Annual Conference. The Plan. Eric A. Deatherage. The Plan.

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What Few Can Do

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  1. What Few Can Do A small library using technology to make the impossible possible Eric A. Deatherage, Library Director Jennifer K. Johnson, Public Services Librarian Lee LibraryCrowder College Brick & Click 2013 Annual Conference

  2. The Plan Eric A. Deatherage

  3. The Plan • Building on strong foundations • Information literacy instruction a focus • Supports the college mission to “Build a civil, serving literate, learning community of responsible citizens.” • A history of inter-departmental relationships • Continuing a history of good work

  4. The Plan • Goals • Progression Style Instructional Model • Tech enhancement for numerical and geographic growth • Enhance fully online student experience

  5. The Plan • Goals • Website enhancements • Use Social Media • Enhance on-the-ground distance student experience • Maintain relationships with MOBIUS partners

  6. Face-to-Face Instruction Jennifer K. Johnson

  7. Face-to-Face Instruction • Instruction History • Started circa 2002 • 1 librarian • Provided instruction to a few courses • Added a second librarian in 2008 • Continued to increase instruction • (2011-2012 = 127 classes, 1940 students) • 2012-2013 • 130 traditional sessions taught to 2056 participants by 2 librarians • 3% increase from 2011-2012

  8. Face-to-Face Instruction • 2012-2013 • 1/3 program divisions covered by instructional program • Agriculture, Business, Communication, Nursing, and Social Science and Teacher Education • 17 subjects specific courses • Children’s Literature, Veterinary Technology, Speech, College Orientation, College Success, Business Ethics, Business Communications, Payroll Accounting, Social Work, ELI, English 101, English 102, Nursing, Agriculture, History, Sociology, and Bridge Program

  9. Face-to-Face Instruction • Partnerships • Networking • Verbal communication channels • Improved Interactions • Recommendations • By request

  10. Synchronous Instruction Eric A. Deatherage

  11. Synchronous Instruction • Skype • Successes • Free • Connection worked • Problems • Up front tech work (software and hardware) • Problematic troubleshooting • Lack of instructor buy in • Administration bandwidth concerns

  12. Synchronous Instruction • GoToMeeting • No up front tech work • No administrative password lockout • No need for a microphone • Simplicity of use • Lockout the teleconference feature • Easier scheduling • Multiple classrooms at the same time • Up to 24 computers

  13. Synchronous Instruction • GoToWebinar • Online Students • Scheduled several webinars for a week • Good feedback • Some user errors/computer setup issues • Student owned computers • Mobile devices and phones access from public locations • Up to 100 students per session

  14. Embedded Librarianship Jennifer K. Johnson

  15. Embedded Librarianship • Spring 2012 • Web-based accounting course • Little interaction from faculty/students

  16. Embedded Librarianship • Fall 2012 • 3 English Adjunct Faculty members • Completely online courses • 2 ENGL 101 with instructor L • 3 ENGL 102, 2 with instructor B, 1 with instructor H • 1 ENGL 109, 1 with instructor B • Outcomes • Library assignments and required chat worked well • 126 students, with 58 posts in “ask-a-librarian”, 58 emails from students

  17. Embedded Librarianship • Spring 2013 • 3 English Adjunct Faculty members • Completely online courses • 4 ENGL 101 • 4 ENGL 102 • Outcomes • More involvement from the Embedded Librarian • Library Assignments and require chat are crucial • Use the Blackboard automated system • Included GoToWebinar Instruction (complete success) • 176 students, 51 posts in “ask-a-librarian”, 22 emails from Students

  18. Embedded Librarianship • Summer 2013 • 1 Adjunct Faculty member • Completely online courses • 1 ENGL 101 • 2 ENGL 102 • 61 students total • Goals • Improve embedment • Improve correspondence with students • Create new interactive methods • Provide GoToWebinar Library Instruction • Possibly at the beginning and end of the semester, if faculty member requests

  19. LibGuides Organization Eric A. Deatherage

  20. LibGuide Organization • LibGuides • Implemented in 2010 • Structure • Designed with minimal redundancy • Subject categories based on community needs • Broad, yet targeted general subject (when no faculty guide requested) • Targeted guides to faculty request

  21. LibGuide Organization • LibGuides • Uses • Supports the faculty • Community Services • Joplin Tornado Recovery • Holiday • Fairs and Festivals • Voting Information • Marketing • Direct links to research databases • Community services guide effect

  22. LibGuide Organization • Use • 2010-2011, 8755 hits (25 hits from the Holiday Guide) • 8730 non-holiday guide hits • 2011-2012, 50744 (40974 hits from the Holiday Guide) • 9770 non-holiday guide hits • 2012-2013, 33386 (9948 from the Holiday Guide) • 23438 non-holiday guide hits

  23. Video Tutorials & Software Jennifer K. Johnson

  24. Video Tutorials & Software • Jing • Fulfilled the need at the time • Current Needs • No advanced editing features that proprietary software provides • Recordings are one-shots and virtually impossible to edit post-recording • Limited in time length of videos recorded

  25. Video Tutorials & Software • Camtasia • Pros • Semi-advanced learning curve • Fairly easy to learn for tech savvy • Any length video • Can upload to Screencast.com or Youtube.com or save (MP4) • Advanced editing functions • Edit video to the 1/10th second • Modify screen view • Add animations and graphics • Zoom in/out

  26. Video Tutorials & Software • Camtasia • Cons • The editing process can be lengthy • At Crowder, to create, edit, and upload a 5 minute video takes 1-1.5 hours

  27. Website Eric A. Deatherage

  28. Website • 2010-2011 • Modifying site layout and text • Began updating information • Interactive library map • Catalog search form • Began HTML cleanup process

  29. Website • 2011-2012 • Gained greater access for website updates • Added Javascript pop-up boxes • Added New Books and New Audiovisual links • Plans to update • Crowder College overall page • Library page

  30. Website • 2012-2013 • Prepared interactive map update • Continued HTML/continued HTML clean up • Crowder College website switch occurred (March) • Blog embed • Continued plan for Library Website modification • Updating page by page (in progress)

  31. Social Media Jennifer K. Johnson

  32. Social Media • Wordpress • Created July 2012 • Pages • Public Pages • Home, Overview, Mission Statement, More Information, Events, and Meet the Staff • Password Protected Pages (for staff use only) • Staff, Student Worker, Technical Services, and Librarian Resources • Still in beta testing

  33. Social Media • Facebook • Created August 2012 • 2 Administrators • Admin panel, editing functions, and insights • Twitter • Created March 2013 • Linked to Wordpress blog and tweets all blog posts

  34. Social Media • Pros • Increases the Library’s digital footprint • Easy to update • Good feed back from followers • Sends out periodical reminders about social media sites • Cons • Can’t link Facebook page to Twitter page as it links to staff member’s personal account, not Library page • Can be difficult coming up with new posts • Tried interactive posts with little response • Difficulty marketing it to students

  35. Equipment Purchases Eric A. Deatherage

  36. Equipment Purchases • 2010-2011 • Computers for instructional classroom • Student desks for instructional classroom • 2011-2012 • Staff iPads • Staff computers • Laptop • 2012-2013 • GoToWebinar/GoToMeeting • AV system (TVs, FM audio transmitter/receivers, Computer/internet input, satellite) • Modular furniture purchase • eBooks • 2013-2014 • Student Tablets

  37. Equipment Purchases • Funding • Donor funding • Existing budget re-organization

  38. Reference Services Jennifer K. Johnson

  39. Reference Services • Roving Reference • Up to March 2013 • Periodical roving • No set schedule • Little or no roving during high traffic times • April 2013 present • Set roving schedule in 30 minute blocks • Improves reference services as staff is available outside of the Circulation Desk

  40. Reference Services • iPads • Allows librarians to provide roving reference services • Subject specialization and Library focused apps • Crowder, SWAN, & MOBIUS Catalogs, OCLC, various databases, Congressional Records, C & RL News, and DocsToGo • Looking into using iPads for remote check out

  41. Reference Services • Outcomes • Semi-success of roving • Utilizing the iPads • Increase marketing of roving reference services

  42. The Future Eric A. Deatherage

  43. The Future • Faculty and Administration buy in • Increase distance and online instruction • Increase communication • Traditional • Social media/electronic • Apply appropriate technology to instruction • Enhance MOBIUS partnerships • Provide the best supplemental activities and supportive library services possible, within means • Increase our means

  44. Contacts • Eric A. Deatherage • Library Director • Lee Library, Crowder College • 417-455-5610 • EricDeatherage@crowder.edu • Jennifer K. Johnson • Public Services Librarian • Lee Library, Crowder College • 417-455-5689 • JenniferJohnson@crowder.edu

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