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Training Pressure Points Performance problems Technological change Internal/external customer Job redesign New legislation Customer change New product Basic skill deficiencies. Need Assessment Analysis. Person Analysis Is is a training, motivation or work design problem?
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Training Pressure Points Performance problems Technological change Internal/external customer Job redesign New legislation Customer change New product Basic skill deficiencies Need Assessment Analysis Person Analysis Is is a training, motivation or work design problem? Who needs training? Are employees ready for training Organizational Analysis How does training fit with the company’s strategic goal? Does the company have the resources to buy or develop training? Do managers and employees support training? Task Analysis Identify Task Identify knowledge, skill and behavior