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The future of work is here. We need 21st century leaders to build connected organizations on the edges. This deck summarizes my model on how to implement strategy through people (aka change management).
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Creating A Connected Organization for the 21 Ayelet Baron, Chief Instigator ayelet27@gmail.com http:// Creating A Connected Organization for the 21st Ayelet Baron, Chief Instigator ayelet27@gmail.com / http://ayeletbaron.com st Century Century / twitter.com twitter.com/ /ayeletb ayeletb ayeletbaron.com
I. Setting the Stage I. Setting the Stage h"p://ayeletbaron.com
IMAGINE Imagine that everyone in your organiza9on could see into the future Imagine that you had the ability to paint the future in dis9nct colors Imagine that those colors would be the colors of your organiza4on’s future state and you would exceed your goals Imagine that everyone across the company had the same vision and translated it to their day-‐to-‐day job: • Would the vision become a reality? • What would we be doing differently as a result? IMAGINE … JUST IMAGINE … JUST IMAGINE h"p://ayeletbaron.com
What is Innovation? What is Innovation? h"p://ayeletbaron.com
Knowing how to reinvent your business may keep you in business Knowing how to reinvent your business may keep you in business 5 5 5 h"p://ayeletbaron.com
Test and Learn: Experimentation Test and Learn: Developing A Culture Of
The Importance of Fresh Perspectives: The Art of Listening GeJng pa9ents from surgery to ICU in Great Ormond Street Hospital Learning from Formula One Sped Up and Reduced Mistakes by 50% The Importance of Fresh Perspectives: The Art of Listening “Looking outside your own industry for inspira9on is as useful as it’s ever been, but you need people who can think laterally enough to apply an unfamiliar idea to their own situa9on.” From my connected network Source: www.onlydeadfish.co.uk @neilperkin
Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him. − −Former U.S. General and President Dwight D. Eisenhower Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him. Former U.S. General and President Dwight D. Eisenhower What will disrupt your business? What will disrupt your business? h"p://ayeletbaron.com © 2013 Simplifying Work. Ayelet Baron
Industry Lines Are Blurring: What Business Are You In? Do You Know? Industry Lines Are Blurring: What Business Are You In? Do You Know? Source: h"p://www.globaltrends.com/knowledge-‐center/features/expanding-‐areas-‐of-‐compe99on/60-‐test-‐feature-‐g
Welcome to the 21 Welcome to the 21st st Century Century h"p://ayeletbaron.com
20th Century World SCARCITY 21st Century World ABUNDANCE h"p://ayeletbaron.com
20th Century World SCARCITY Processed Innovation with A Pinch of Best Practices 21st Century World ABUNDANCE Experimentation, Failure, Disruption, Innovation h"p://ayeletbaron.com
20th Century World SCARCITY Taking Market Share From Competitors 21st Century World ABUNDANCE Creating New Markets h"p://ayeletbaron.com
20th Century World SCARCITY Command and Control 21st Century World ABUNDANCE Trusted Relationships h"p://ayeletbaron.com
20th Century World SCARCITY Top Down Organization 21st Century World ABUNDANCE Connected and Networked Organization h"p://ayeletbaron.com
20th Century World SCARCITY Managers Managing Adults 21st Century World ABUNDANCE Conscious Leaders Lead with Purpose and Authenticity h"p://ayeletbaron.com
20th Century World SCARCITY Organization Centric 21st Century World ABUNDANCE People Centric h"p://ayeletbaron.com
20th Century World SCARCITY Silo and Function Based Work 21st Century World ABUNDANCE Project-Based Work h"p://ayeletbaron.com
20th Century World SCARCITY Managing Headcount 21st Century World ABUNDANCE Tapping into Talent Intelligence (Internal + External) h"p://ayeletbaron.com
20th Century World SCARCITY One-way Communication: Know Your Audience 21st Century World ABUNDANCE Two-way Communication: Connect with Your Community h"p://ayeletbaron.com
20th Century World SCARCITY Change Management Programs 21st Century World ABUNDANCE Integrated Strategy, Execution and Agility in the Cultural DNA h"p://ayeletbaron.com
20th Century World SCARCITY Numbing Ourselves with Busy and Activities 21st Century World ABUNDANCE Focusing on Value and Impact h"p://ayeletbaron.com
20th Century World SCARCITY Managing the Bell Curve and Mainstreaming 21st Century World ABUNDANCE Working in the Edges h"p://ayeletbaron.com
20th Century World SCARCITY Work-Life Balance Myth 21st Century World ABUNDANCE Life-Work. h"p://ayeletbaron.com
II. Constant Change is Here II. Constant Change is Here h"p://ayeletbaron.com
Understanding Change Change happens every time our expectations are disrupted Is it a major or minor change for her? What is the level of disruption in her expectations? h"p://ayeletbaron.com
How we change How we change h"p://ayeletbaron.com
Leadership? Sponsorship is Misunderstood Change is Hard When Words Don’t Match Actions Leadership? Sponsorship is Misunderstood Change is Hard When Words Don’t Match Actions Which way should I go? I am not confident in where she is going so I’ll just stay here and wait. h"p://ayeletbaron.com
Cultural DNA is Key Cultural DNA is Key Organizations that embed practices, technologies and values in their DNA are more agile, flexible and achieve results. Organizations that embed practices, technologies and values in their DNA are more agile, flexible and achieve results. There is no way I can do that. That’s not how we roll here h"p://ayeletbaron.com Source: Cute “Mini Lion” Ki"en By Ben Torode
20 the 21 20th the 21st th Century Skill Sets Don’t Always Work in st Century Century Skill Sets Don’t Always Work in Century I read the email but I have no idea what they want me to do If I just keep blowing bubbles, will anyone notice? h"p://ayeletbaron.com
Resistance is Alive and Well Resistance is Alive and Well We’ve tried this before. It won’t work here. I have no idea where we are headed so I am just going to keep doing what I know. I am just going through the motions. They won’t notice.
So How Do People Change Behavior? 60-‐70% Leadership “Say/Do” Peer-‐to-‐Peer 20-‐30% Messages sent via Systems/Processes 10% Media/Channels Tradi9onal Communica9on h"p://ayeletbaron.com
Building A Communication Plan Engagement Worksheet Formal Media Formal Media Systems and Processes 20-30% Systems and Processes 10% Leadership 60-70% Leadership h"p://ayeletbaron.com
How We (Humans) Change Behavior Most people don’t know how to translate the changes to their job, role or project h"p://ayeletbaron.com
The Only Constant is Change: We Need Resilience Not More Ambassador Programs The Only Constant is Change: We Need Resilience Not More Ambassador Programs Key Needs • Clear urgency of future state • shared vision and execution • Time to think, create, fail and innovate • Leadership support and engagement • Skills development • Embedded DNA • Collaboration and dialogue h"p://ayeletbaron.com
III. Building A Connected Networked Organization III. Building A Connected Networked Organization h"p://ayeletbaron.com
Sticky Organisations “A large organisa9on is almost nothing but a massive knot of pre-‐exis9ng rela9onships.” Ma; Edgar h"p://www.quora.com/Innova9on/Why-‐dont-‐big-‐companies-‐innovate-‐more/answer/Ma"-‐Edgar?srid=pJZn&share=1 Source: www.onlydeadfish.co.uk @neilperkin h"p://www.flickr.com/photos/104810962@N02/10826694396/
You Are Who You Choose to Spend Time With You Are Who You Choose to Spend Time With “When people join groups where change seems possible, the poten9al for that change to occur becomes more real.” Source: www.onlydeadfish.co.uk @neilperkin
Source: www.onlydeadfish.co.uk @neilperkin h"p://thisisindexed.com/
Who Do You Trust? Who Trusts You? Who Do You Trust? Who Trusts You? h"p://ayeletbaron.com Blue Morpho Bu"erfly And A Three-‐Year-‐Old Girl By Luke MacGregor
What Fosters Trust? What Fosters Trust? Cheetah Cub And Her Mother, Kenya By Marco Urso h"p://ayeletbaron.com
Becoming A Connected Organization Open Dialogue Mindset Becoming A Connected Organization Open Dialogue Mindset Relationships Flow + Employees + Customers + Partners + Vendors + Community Embedded DNA Relationships Flow + Employees + Customers + Partners + Vendors + Community Embedded DNA h"p://ayeletbaron.com Coley Chris9ne Catalano
Who is in Your Connected Network? Who is in Your Connected Network? h"p://ayeletbaron.com
We Need More Leaders in the Edges Go out to your edges. Explore the possibilities. Because you will find more opportunity in the edges, where you will be able to imagine, invent and thrive. -Ayelet Baron We Need More Leaders in the Edges h"p://ayeletbaron.com h"ps://www.flickr.com/photos/bonste/
Let’s Talk Ayelet Baron Book a workshop or speech on how to build a 21st century organization today: ayelet27@gmail.com Speaker Facilitator Innovator Disruptor http://simpligyingwork.com http://www.huffingtonpost.com/ayelet-baron/ http://www.itbusiness.ca/author/ayeletb @ayeletb on Twitter h"p://ayeletbaron.com