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Applications and Services TC Application and Services Descriptions and Hierarchy

Applications and Services TC Application and Services Descriptions and Hierarchy. Datacenter/Enterprise Service Classifications. IT Services HW, SW, and resource constructs from Infrastructure and IT utility apps Web and Business Enabling Services

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Applications and Services TC Application and Services Descriptions and Hierarchy

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  1. Applications and Services TCApplication and Services Descriptions and Hierarchy

  2. Datacenter/Enterprise Service Classifications • IT Services • HW, SW, and resource constructs from Infrastructure and IT utility apps • Web and Business Enabling Services • EAI, Portals and Dashboards, Content Management, Collaboration, Mobility, Application Development, Web Service, Application Containment, ERP, etc. • Business Process Services • HR, FAM, CRM, Call Center, etc. • Industry Sector Services • Travel & Transportation, Automotive, Manufacturing, Government, Communications, Healthcare, etc.

  3. Typical Industry Services Typical Industry Services Consumer Industries & Retail Energy Financial Services • Oil/Gas • Chemical • Engineering Services • Mining • Utilities • Retail • Consumer Industries • Entertainment/Media/ • Internet • Banking • Insurance • Capital Markets • Credit/Real Estate Healthcare Government Transportation • Air Services • Logistics/Freight/ Distribution • Hospitality/Travel • Federal Gov’t Civilian • Federal Gov’t Defense • State/Local/Provincial • Government Health • Payers Health • Pharma/Biotech • Providers Health Manufacturing Communications • Automotive • Aerospace/Defense • High Tech • Wireline/Wireless

  4. Datacenter/Enterprise Service Hierarchy • Industry • Business • IT Services • Resource ManagedElement • Composed of (Peer and Subordinate)

  5. Datacenter/Enterprise Service Relationships Industry (0..n) (1..n) Business Process (0..n) (1..n) Infrastructure (0..n) (1..n) Resource or Managed Element

  6. Industry Service Attributes • Name • Sector • Function/Description • BLAs

  7. Business Process Service Attributes • Name • Function • Description • Access Points • PLAs

  8. IT Service Attributes • Name • Function • Description • Access Points • OLAs

  9. Resource Attributes • Name • Function • Description • Type • Elemental Characteristics • Configuration Parameters • Relationships? • Interdependencies? • Management Context? • Meta-Data Element

  10. Common Service Attributes • Configuration Parameters • Relationships • Interdependencies • Management Context

  11. Typical DCML-Enabled Service Composition BLAs Storage IT Service PLAs Packaged and Custom Apps OLAs Environment (Instances) Blueprint (Classes) Rules (Policies)

  12. Setting the Standard In the Data Center

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