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NCHRP Project 20-77 Transportation Operations Framework

NCHRP Project 20-77 Transportation Operations Framework. Presented by Phil Tarnoff SSOM 2009. Do You Have Qualified Personnel for the Successful Mainstreaming of Systems Operations and Management?. Problem.

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NCHRP Project 20-77 Transportation Operations Framework

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  1. NCHRP Project 20-77 Transportation Operations Framework Presented by Phil Tarnoff SSOM 2009

  2. Do You Have Qualified Personnel for the Successful Mainstreaming of Systems Operations and Management?

  3. Problem There is a lack of qualified personnel that is hampering the successful mainstreaming of systems operations and management

  4. SO….What is being done about it?

  5. Discussed at SSOM Meeting • Results of those discussions: • NCHRP Project 20-77 Transportation Operations Framework • Development of Operations Academy Senior Management Program www.operationsacademy.org

  6. NCHRP Project 20-77 Transportation Operations Framework has been working to provide part of the solution

  7. NCHRP 20-77 DeliverablesThat Will Help • Operations and Management Competencies Identified • Database of Training Currently Available • Identified Gaps in Existing Training • Training Packages Developed

  8. Competencies Identified • Topic areas of skill needed by DOT personnel identified for: • Senior, Mid-level, Technician • Matrix developed and found at www.catt.umd.edu/documents/NCHRPMatrix.pdf

  9. Database of Available Training • Training that is currently available was researched • Database of courses can be found at: http://nttr.dot.gov

  10. Gaps in Existing Training • Current training available is inadequate • Areas with little or no training was compiled • Gaps can be found at: www.catt.umd.edu/documents/GapAnalysis-3-2009.pdf Contact us if you know of training that meets any of the gaps

  11. Training Packages Developed • Defines a curriculum for you • Available for each topic area (competency) • Consists of existing courses • Process: Competency area =>Cell => Package • Found at: www.catt.umd.edu/documents/NCHRPTrainingFramework.pdf

  12. Typical Entry for Fundamentals of Public/Decisionmaker Outreach Effective Public Involvement ITE Discuss approaches for involve the public in transportation studies and projects. Resolve conflicts in ways that promote cooperation and effective solutions. Effective Community and Media Communication Kansas University Transportation Center Implement pro-active communication. Explain issues management. Frame an accurate message. Write effective press releases and fact sheets. Manage public meetings. Conduct press interviews.

  13. Contact Information • Kathleen Frankle 410-414-2925 kfrankle@umd.edu

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