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NCCC Quality Dashboards

NCCC Quality Dashboards. CTOP Retreat 2014 Evelyn Schlosser, MPH, MA, RN, CPHQ NCCC Director for Quality & Patient Safety. Acknowledgement: Artwork from “How Stella Saved the Farm” by Vijay Govindarajan and Chris Trimble. Vision.

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NCCC Quality Dashboards

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  1. NCCC Quality Dashboards CTOP Retreat2014 Evelyn Schlosser, MPH, MA, RN, CPHQ NCCC Director for Quality & Patient Safety Acknowledgement: Artwork from “How Stella Saved the Farm” by Vijay Govindarajan and Chris Trimble

  2. Vision Norris Cotton Cancer Center will discover new worlds of cancer medicine, lead efforts to prevent and cure cancer in Northern New England, and contribute to solving the problems of cancer worldwide, while providing the highest level of safe, innovative, compassionate care for patients with cancer.

  3. NCCC QPS Goals • Safe – Care delivery that is safe, evidence-based and coordinated, and achieved through the deployment of high-functioning teams. • Innovative – Utilize technology and data to foster integration and operational changes aimed at increasing efficiency, reducing waste, and maximizing our regional footprint.     • Compassionate– Provide care that is preference based and considerate of our patients’ basic needs: appropriate access, communication, education, symptom management, and support services. 

  4. Measurement • Opportunities (and data) abound! • Tumor Registry • eDH (to include Beacon & other Epic clinical modules) • Aria • Scheduling • NSQIP • Billing • Claims • Velos • Experimenting with combined data sets • Seeking new technology & functionality

  5. Samples of Innovation in Measurement within NCCC • Advance Directives • Neuro-oncology clinical care measures • System-wide Improvement (Voice, ICE, PRISM, & ROC) • Beacon (chemo) Reporting • 1 West Outpatient Infusions • Inpatient Hem/Onc Consults • Radiation Oncology treatment volumes/machine • Investigational operational measures

  6. CTOP Measures • Process • Screening/assessments/consults • Cancer Staging • Tumor Board Review • Timeliness & appropriateness of treatment • Advance Directives on File • Outcomes • Infections • Treatment-related complications • Patient experience/symptom management • Mortality/Survival Rates

  7. Summary • Resources are available to support learning & growth of our measurement/understanding capacity • Early successes related to process measurement & improvement have been achieved • CTOP – what is your big idea?

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