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Liberty Mutual B2B

Liberty Mutual B2B. Lisa Henry Manager, Liberty Mutual B2B. The opinions expressed in this document are those of the presenter, and may not reflect the views of Liberty Mutual Group or its management.

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Liberty Mutual B2B

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  1. Liberty Mutual B2B Lisa Henry Manager, Liberty Mutual B2B The opinions expressed in this document are those of the presenter, and may not reflect the views of Liberty Mutual Group or its management. There are no warranties or representations made that your experience will be similar to that described here. Use of these materials or Liberty Mutual trademarks for marketing or other purposes requires prior approval from Liberty Mutual.

  2. Liberty Mutual Group“…helping people live safer, more secure lives.” * based on 2008 direct written premium

  3. Information Technology • 3,200 employees • Largest IT offices: • Build & Support applications for three strategic business units & corporate (enterprise) functions • Primary data centers: Portsmouth ■ Kansas City ■Redmond

  4. Liberty Mutual B2B at a Glance • 650+ Unique Trading Partners including customers, business partners, government agencies and vendors • Breakdown of implementations • 80% Catch & Send • 11% Translation, Clone or Transformation • 9% EDI (X12) processing • Many significant large file sizes (~2 GB) • Typical B2B payloads • Claims information – including damage assessments with photos. • First Report of Injury Documents (FROI) • Employee demographic updates • Money – EFT & wire transfers from and to Liberty Mutual • Misc - Marketing materials sent to local agencies

  5. Liberty Mutual B2B at a Glance • Peak volumes ~160,000 transactions per day in both data centers • The greatest benefit is the ability to transfer information without human intervention • B2B currently handles 99% of information transferred in and out of Liberty

  6. Liberty Mutual B2B Architecture at a Glance B2B Gateway (webMethods Environment) • Highly available clusters in dual data centers (99.9% Availability SLA) • Workload Balancing (Active/Active Processing) • Active/Active cluster for all tiers of the architecture • Increased through-put and processing capabilities through workload balancing • Improved up-time during code deployment and upgrades - reduced maintenance and failover down time • Provides real-time dual processing and failover in both data centers • Supports SOA, reuse and open standards • Supports FTP(s), HTTP(s), SMTP, MQ/JMS, and SSH/SCP transport methods • Supports EDI(x12), XML and Proprietary (majority) formatted payloads

  7. Liberty Mutual B2B Roadmap • Implementation of dedicated B2B network • Virtualization of webMethods software • Active File transfer • 8.0 Upgrade • Cross data center failover

  8. Lessons Learned • The creation of a strategy regarding architecture and deployment was instrumental to success • It is crucial to perform robust performance testing • Utilization of webMethods professional services organization early in the plan reduces risk. • Value add in leveraging product offerings to extend our core services

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