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Keys to Quality Monthly Metrics

Keys to Quality Monthly Metrics. January 2011. Keys to Quality January 2011 Metrics – Grants. Monthly Total 486 Daily Average 23. Keys to Quality January 2011 Metrics – Grants Cont’d. Monthly Average: 399. Keys to Quality January 2011 Metrics – Contact Logs. Monthly Total 19,354

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Keys to Quality Monthly Metrics

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  1. Keys to Quality Monthly Metrics January 2011

  2. Keys to Quality January 2011 Metrics – Grants • Monthly Total 486 • Daily Average 23

  3. Keys to Quality January 2011 Metrics – Grants Cont’d • Monthly Average: 399

  4. Keys to Quality January 2011 Metrics – Contact Logs • Monthly Total 19,354 • Weekday Average 645

  5. Keys to Quality January 2011 Metrics – Contact Logs Cont’d • Monthly Average: 20,185

  6. Keys to Quality January 2011 Metrics - Designations • Monthly Total 718 • Weekday Average 23.16

  7. Keys to Quality January 2011 Metrics – Designations Cont’d • Monthly Average: 548

  8. Keys to Quality January 2011 Metrics - Other

  9. Keys to Quality January 2011 Metrics – TA Requests • Monthly Total 47 • Daily Average 3.916667

  10. Keys to Quality January 2011 Metrics – TA Requests Cont’d • Monthly Average: 156

  11. Keys to Quality January 2011 Metrics – TA Requests by Status

  12. Keys to Quality January2011 Metrics – Progress Interactions • Monthly Total 451 • Daily Average 16

  13. Keys to Quality January 2011 Metrics – Progress Interactions Cont’d • Monthly Average: 569

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