HCS 451 Read, Lead, Succeed/Uophelpdotcom

1. HCS 451 Read, Lead, Succeed/Uophelpdotcom For more course tutorials visit www.uophelp.com

2. HCS 451 Entire Course For more course tutorials visit www.uophelp.com HCS 350 Week 1 DQs HCS 350 Week 1 Nursing Expertise Self-Report Scale and Reflection HCS 350 Week 2 DQs HCS 350 Week 2 Communication Style Case Study HCS 350 Week 3 DQs HCS 350 Week 3 Delegation Example in a Health Care Setting Presentation HCS 350 Week 4 DQs HCS 350 Week 4 Personal and Professional Health Care Communication HCS 350 Week 5 DQs HCS 350 Week 5 Crisis Management Communication Plan

3. HCS 451 week 1 Individual Assignment Overview of Risk Management and Quality Management in Health Care Worksheet For more course tutorials visit www.uophelp.com Individual Assignment: Overview of Risk Management and Quality Management in Health Care Worksheet • Resource: Overview of Risk Management and Quality Management in Health Care Worksheet Grading Criteria • Conduct research to provide you with an introduction to the health care disciplines of risk management and quality management and their roles in and influences on organizational performance. • Complete the University of Phoenix Material: Overview of Risk Management and Quality Management in Health Care Worksheet located on the student website.

4. HCS 451 week 2 Individual Assignment Risk Management Assessment Summary For more course tutorials visit www.uophelp.com 1. Individual Assignment: Risk Management AssessmentSummary Leaders in a health care organization have identified risk management as an opportunity for improvement for the upcoming year. The organization has hired you as a consultant to help assess the organization’s current status and define the future plan for addressing risks. • Resource: Risk Management Assessment Summary Grading Criteria and Sample Executive Summary located in the Center for Writing Excellence o Navigate to the Center for Writing Excellence in the University Library. o Under Writing Resources, click Tutorials & Guides. o Under Samples, click Sample Executive Summary.

5. HCS 451 week 4 Team Assignment Organizational Performance Management Table and Paper For more course tutorials visit www.uophelp.com 1. Learning Team Assignment: Organizational Performance Management Table and Paper Each Learning Team member must select a different type of health care organization to study for the purpose of this group assignment. You are encouraged to select a different type of organization from the one chosen in the Weeks Two and Three assignments. Note that you do not need to select a specific company. Group members compare their chosen organizations to complete the table and paper.

6. HCS 451 week 3 Individual Assignment Quality Management Assessment Summary For more course tutorials visit www.uophelp.com 1. Individual Assignment: Quality Management Assessment Summary Use the same organization type you selected for the Risk Management AssessmentSummary in Week Two. Your role as a consultant continues as you relate risk management policies and practices to quality management. You must summarize a plan for the organization’s leadership that will serve as the foundation for developing a quality management program description for the organization. • Resource: Quality Management Assessment Summary Grading Criteria • Research key concepts of quality management in health care, factors that influence quality outcomes, and the relationship between risk management and quality management.

7. HCS 451 week 5 Team Assignment Tools and Decision Making for Ongoing Performance Management Presentation For more course tutorials visit www.uophelp.com 1. Learning Team Assignment: Tools and Decision Making for Ongoing Performance Management Presentation • Resource: Tools and Decision Making for Ongoing Performance Management Presentation Grading Criteria • Select one organization type from the various organizations your Learning Team analyzed as part of your Week Four assignment and build on your knowledge acquired from all previous assignments to complete the final Learning Team presentation. • Conduct research about decision-making processes in risk management and quality management in health care, including the following:

8. HCS 451Week 1 Discussion Question 2 For more course tutorials visit www.uophelp.com Why is risk management important in organizations? What benefits are gained by implementing a risk management program? Describe challanges you see in obtaining buy-in and support from staff? What are the barriers in implementing a risk management program? What would you recommend to help overcome these barriers?

9. HCS 451Week 2 Discussion Question 1 For more course tutorials visit www.uophelp.com What are the concepts of quality management that you have observed in your organization or previous organization? Describe each.

10. HCS 451Week 1 Discussion Question 1 For more course tutorials visit www.uophelp.com As we get started this week, we need to talk about the implementation of quality management and risk management programs in health care. Elaborate on how leadership in your organization supports the implementation of quality management or risk management programs. What seems to be effective or ineffective? What would you recommend to increase leadership support or involvement in these programs in your organization?

11. HCS 451Week 2 Discussion Question 2 For more course tutorials visit www.uophelp.com Review the following broad definition of health care quality and answer the questions that follow: Health care quality occurs when: • patients can access a continuum of appropriate care and service in a timely manner, • patients are educated and actively participate in the planning and delivery of their care and service, • clinical outcomes are achieved with excellence, • patients achieve their care goals and optimum quality of life, • patient satisfaction outcomes are delivered with human dignity and compassion, • staff satisfaction outcomes reflect pride of achievement, and • cost/utilization outcomes demonstrate social responsibility.

12. HCS 451Week 3 Discussion Question 1 For more course tutorials visit www.uophelp.com Which components of performance-management systems do you think are most important and least important? Why? Explain which components link most closely to risk-management and quality-management systems and provide specific examples to support your answer.

13. HCS 451Week 3 Discussion Question 2 For more course tutorials visit www.uophelp.com  Consider the decision-making process for risk management and quality management and answer the following questions: 1. Which step in the decision-making process do you think is most underutilized or difficult to complete? What would you do to change it or make it easier? 2. What information would you say is most overlooked when making risk - and quality-management decisions? What do you think is the cause of this? How would you remedy it?

14. HCS 451Week 4 Discussion Question 1 For more course tutorials visit www.uophelp.com  Consider the decision-making process for risk management and quality management and answer the following questions: 1. Which step in the decision-making process do you think is most underutilized or difficult to complete? What would you do to change it or make it easier? 2. What information would you say is most overlooked when making risk - and quality-management decisions? What do you think is the cause of this? How would you remedy it?

15. HCS 451Week 4 Discussion Question 2 For more course tutorials visit www.uophelp.com What tools would you most likely use when making risk- and quality-management decisions? Explain your answer. What is about some tools that might now work for you?

16. HCS 451Week 5 Discussion Question 1 For more course tutorials visit www.uophelp.com Review the scenario below and answer the questions that follow: ABC Hospital is a small, privately owned community hospital. It has been struggling to survive financially, as reimbursement rates have declined and consumers are being drawn to the larger state-of-the-art hospital facilities in urban areas that are perceived to have better quality. ABC Hospital was built in 1960 and has been operating in the same manner for many decades. The hospital meets legal and regulatory requirements but has not kept pace with some of the newer technologies and patient conveniences becoming more prevalent in the health care industry.

17. HCS 451Week 5 Discussion Question 2 For more course tutorials visit www.uophelp.com Review the scenario below and answer the questions that follow: XYZ Health Department provides services to county residents. Budget cuts have forced the department to cut back on some services and lay off several staff, increasing the workload of other staff. Morale among staff has declined, and county residents have complained that they are not treated with dignity and respect and are not receiving high quality care and service.

18. HCS 451 Read, Lead, Succeed/Uophelpdotcom For more course tutorials visit www.uophelp.com