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Standards for Use Measures for Electronic Resources

Explore standards and strategies for benchmarking electronic resource usage across publishers and vendors. Learn about factors affecting usage statistics, evolution of metrics, and the importance of user-centric focus.

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Standards for Use Measures for Electronic Resources

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  1. Standards for Use Measures for Electronic Resources Martha Kyrillidou Association of Research Libraries Use Measures for Electronic Resources Chicago, IL June 27, 2005 www.arl.org

  2. It’s…? “familiar” and digital www.arl.org

  3. Draft report Strategies for Benchmarking Usage of Electronic Resources Across Publishers and Vendors By Wonsik “Jeff” Shim, Martha Kyrillidou, and Lynn Silipigni Connaway With an appendix by Adam Chandler www.arl.org

  4. Factors affecting usage numbers • Capture and counting methods • Usability of library web pages • User population • Instruction and marketing www.arl.org

  5. Uses for usage statistics • Content providers • Libraries • Consortia • Users as readers and authors www.arl.org

  6. Evolution • ICOLC Guidelines • ARL E-Metrics Pilot Project • CLIR Report by Judy Luther • NISO Z39.50 on Library Statistics • DLF ERMI • Project COUNTER • Webmetrics • ARL Supplementary Statistics • DigiQUAL+™ • MINES for Libraries™ www.arl.org

  7. Issues affecting collection and use of usage statistics • Logistical • Technological • Environmental • Interpretational • Do not negate the need for effective deployment www.arl.org

  8. www.arl.org

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  11. Use is not everything • Focus on the USER www.arl.org

  12. Developing DigiQUAL Survey Items • Background: ServQUAL ->LibQUAL ->DigiQUAL DigiQUAL: 12 themes of DL service quality www.arl.org

  13. Building a Survey (cont.) CustomizeSurvey Issue: Flexibility vs. Standardization www.arl.org

  14. Implementing Survey - Incentives Issues: must be easily transferable, requires email address - clear IRB www.arl.org

  15. Analysis & Reporting - Issues Interpreting results from individual libraries in the context of other sites www.arl.org

  16. www.arl.org

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