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Learn about the vision and progress of Somerset Services for Education (SSE), including the services provided, funding, engagement with schools, and achievements.
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SSE Update for Somerset Schools Forum March 2019 Our Vision To improve the outcomes for all children and young people by working in partnership with others.
Recap on establishing SSE • In Dec 2014 the County Council considered a business case and decided to keep SSE as an in-house trading unit with the following objectives: • Continue delivering high quality services to schools that provide value for money. • Improve commercialisation. • Ensure a strong customer focus. • Full cost recovery - through price increases, growth and efficiencies. • Work with the LA on commissioning of services. • Provide update to members.
SSE Services - Outdoor residential centres- Somerset Music - Resources for Learning - Education Safeguarding and Welfare Service - Admissions and Entitlements - School and EY Advisory - Governor Support - Commercial Development • - Educational Psychology • - Autism and Comms, • - Learning Support • - Vision Support • - Hearing Support • - Physical Impairment and Medical Support • - EY SENCO • - EAL and Travellers - Human Resources- Health and Safety- Education Financial Service- Catering, Cleaning and Refuse Advisory Service- Learning &Teacher Training- e-learning & mngt info (ElLIM) - Property and Grounds N.B Other services available through SSE – both in SCC and external providers
Engagement with Schools Forum • Focus has been on DSG funded services, particularly those funded from High Needs. • Updates and presentations on SSE and its services including: • A short paper re SSE finances in July 2017 • A report providing an overview of Somerset’s SEND support services provided through SSE – incl. activities, funding, quality assurance, benchmarking. • Complicated with current internal commissioning arrangements. • Schools Client Group focuses on traded services.
Value for Money. • Need to distinguish between traded services and services commissioned by the LA. • Schools have direct choice over 51% of SSE funding. • All services mindful of market prices. • Buy back has remained consistent. • Some schools have left and returned once predatory pricing for competitors ceases or hidden costs discovered. • SSE is non-profit making and only has to cover full costs. • SCC Commissioners responsible for 49% of funding. • Services provided to meet their needs within budget. • Money spent on SCC staff/services.
SSE Financial Outturn N.B Excludes Dillington House
SSE Surpluses - Reserves • Any operating surpluses or losses are retained within SCC. • Reserves required for: • Reflect operational risks including reduction in buyback of services resulting in potential redundancy costs. • Investment in services and systems. • Capital related expenditure • Reserves used previously to fund spending pressures within Education such as Team around the School and the SEP programme.
Summary of achievements (1) • Exceeding financial plans and breaking even and recovering full costs earlier than planned. • Development of a new ‘One-stop shop’ website as requested by schools. • Introduced customer service reviews to improve feedback and help shape services. • Consistent buy back levels across SSE services. • Collaborative work with North Somerset Council on the transfer of services/staff to SSE.
Summary of achievements (2) • Providing work experience and apprenticeship opportunities for young people. • Supporting staff with volunteering such as mentoring schemes and Governor roles. • Positive staff survey results and reduced staff absence. • Finalists in LGC ‘Team of the Year’ award in 2016, 2017 MJ ‘Workforce Transformation’ award and Public Finance Awards 2018.
GOING FORWARD…… • Some services moved early as part of implementing a new Inclusion structure • Education Welfare Service • Safeguarding Advisors • School Admissions and Entitlements.
Services moving out of SSE - Outdoor residential centres- Somerset Music - Resources for Learning - Education Safeguarding and Welfare Service - Admissions and Entitlements - School and EY Advisory - Governor Support - Commercial Development • - Educational Psychology • - Autism and Comms, • - Learning Support • - Vision Support • - Hearing Support • - Physical Impairment and Medical Support • - EY SENCO • - EAL and Travellers - Human Resources- Health and Safety- Education Financial Service- Catering, Cleaning and Refuse Advisory Service- Learning &Teacher Training- e-learning & mngt info (ElLIM) - Property and Grounds
Services available through SSE -SAPHTO, SenSE, SASH -Teaching schools -RSPB -The Key-InspirED -Carefirst -Future for Somerset One West Occupational health • -Educational Psychology • -Autism and Comms, • -Learning Support • -Vision Support • -Hearing Support • -Physical Impairment and Medical Support • -EY SENCO • -Education Safeguarding and Welfare Service • -Admissions and Entitlements • -Primary School Advisors • -Early Years Advisors • -EMA and Travellers - Human Resources- Health and Safety- Education Financial Service- Catering, Cleaning and Refuse Advisory Service- E-learning & mngt info (ElLIM) - Property and Grounds -Outdoor residential centres -Duke of Edinburgh-Somerset Music -Resources for Learning -Governor Support -SCIL – CPD and Teacher Training -Scientific services -HR Admin and Payroll -Acoustic Services -Insurance -Legal
Future Priorities - Financials • Continue strong financial management - budget monitoring, cost control, debt mngt etc • Capital investment in services such as SORLs • Further efficiencies to keep costs and prices of services low: • Optimising the use of new IT equipment and systems • Rationalise accommodation • Continued service reviews • Further development of time recording and resource management systems.
Future Priorities - Services • Evidencing positive outcomes from service delivery. • Development of new traded services, previously funded centrally by either LA or DSG. • Continue developing bespoke services – particularly to meet the needs of large academies and MATs. • Development of brokered service arrangements for non-SSE services – SCC services and external providers.
Future Priorities - Customers • Development and implementation of Customer Relationship Management system • Feedback from existing customers to ensure services continue to improve and meet their needs. • Widen customer base: • Continue to raise profile of service offerings – develop and increase marketing • Work with education settings outside Somerset. • Work with other LAs in a similar way to North Somerset.
SSE Vision ‘improving outcomes for all children and young people by working in partnership with others’ ANY QUESTIONS?