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Increasing Communication Impact

Increasing Communication Impact. Presented by: Christina Joyce-Wilson Envision Learning. Have you ever …. Had someone misunderstand you? Did it effect your productivity? Did you think twice about asking that person for something again? Had someone respond like you didn’t expect?

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Increasing Communication Impact

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  1. Increasing Communication Impact Presented by: Christina Joyce-Wilson Envision Learning

  2. Have you ever … • Had someone misunderstand you? • Did it effect your productivity? • Did you think twice about asking that person for something again? • Had someone respond like you didn’t expect? • Had to depend on someone else? • Did they fulfill their part? • Did they let you down? • Needed help with a project? • Worked with others to complete something of significance?

  3. Agenda • How do you communicate? • Communication 101 • Effects of Communication • Communication How To’s • Communication Building Blocks • Communication & Teamwork

  4. What shape are you?

  5. Communication 101 Elements in the model: Sender The Message Receiver Sender’s filters Receiver’s Filters Other factors: Time Noise Context Feedback Everyone communicates through filters. Filters are the experiences and background that you send and receive messages through. For example, filters consist of how we were raised, generational issues, educational experience, work experience, and current life factors.

  6. Breakdowns: Too many links in the chain Too many messages Lack of clarity Undefined expectations Inadequate listening Failure to consider the audience Benefits: Initiative Teamwork Accountability Quality Productivity Consistency Safety Effects of Communication

  7. Communication How To’s 4 Communication Tips: • Think about the message • Consider delivery and timing • Target your audience • Establish credibility

  8. Communication Building Blocks 55% 38% 7% 100%

  9. Passive Listening: Selective Listening Listening to Tell Listening to Win Active Listening: Focus on the speaker Keep an open mind Tolerate silence Ask questions Repeat the speaker’s thoughts Listening: A Solid Foundation

  10. Effective Communication Nonverbal Tone Words

  11. Communication & Teamwork • Be Consistent • Be Clear • Be Courteous • “Communication increases connection.” • John Maxwell • “The 17 Indisputable Laws of Teamwork”

  12. More Communication & Leadership Tips: Contact: Christina Joyce-Wilson Envision Learning (337) 540-4807 www.envision-learning.com • Remember: • “Communication works for those who work at it.” • John Powell

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