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League for Innovations in Community Colleges March 12, 2013

Make the Grade, Save Your Aid The Community College of Baltimore County Responding to New Standards of Satisfactory Academic Progress (SAP) Jaime Bell, Assistant Director of Student Services. League for Innovations in Community Colleges March 12, 2013. Main Campuses Catonsville Dundalk

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League for Innovations in Community Colleges March 12, 2013

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  1. Make the Grade, Save Your AidThe Community College of Baltimore County Responding to New Standards of Satisfactory Academic Progress (SAP)Jaime Bell, Assistant Director of Student Services • League for Innovations in Community Colleges • March 12, 2013

  2. Main Campuses • Catonsville • Dundalk • Essex • Extension Centers • Randallstown • Owings Mills • Hunt Valley

  3. Key facts about CCBC: • Student Characteristics • 62% female; 38% male • Majority (72%) 29 years of age or less • 31% Full-time; 69% Part-time

  4. Profiles: Financial Aid and Academic Advising Academic Advising • 106,000 student contacts FY 2012 • Strong leveraging of technology • Academic Advising Program recognized as an Exemplary Program by AACC (2012) Financial Aid • 45% of students receive some form of aid • 33,000 FAFSA applications downloaded 2011-2012 • Typically 25% of students appeal their suspension

  5. Satisfactory Academic Progress (SAP) Overview • Definition • Implications of SAP • Students • Institution • Implementation • Warning status and Suspension of aid • Probation status

  6. Appeal of Aid Suspension Categories at CCBC: • APPROVED(Probation Status) • Strong academic history; • Able to meet minimum standards within 1 semester • DENIED • Weak academic history; • Absence of extenuating circumstance to support appeal • PENDING (Probation Status) • Able to meet SAP standards within 6 semesters • Create Academic Plan in consultation with an advisor

  7. The CCBC Approach • Partnership • Identification, coordination and collaboration of personnel • Reaching and honoring agreement • Process • Letters and forms • Academic planning sessions • Decision • Promotion • College-wide media campaign

  8. SAP Improvement Partnership • Liaisons • Key personnel • Training • Delineating roles without hindering collaboration and camaraderie

  9. SAP Improvement Student Process \ APPROVED PENDING PENDING

  10. SAP Improvement Staff Process

  11. Tools created or used forSAP Improvement Process • SAP guides for staff • SAP process timelines • SAP Share Point List (database) • Montgomery College GPA Calculator (Preferred tool) • 67% SAP Chart • SAP Academic Plan Agreement • SAP Improvement Academic Planning form

  12. Academic Planning Standards • Completion rate, gpa and length of time • Repeat or take classes for the first time determined on a case-by-case basis • Many students restricted to 7 credits/billable hours in their first semester of SAP improvement • Students must earn grades of C or greater

  13. Philosophical Underpinnings • Expectation is that students will adhere to the plan • Accuracy is more important than speed when planning • Advisors’ roles are clearly articulated and limited • Ultimate decision making resides with the Financial Aid professionals

  14. SAP Improvement Promotion • College-wide media campaign beginning fall 2011 • Direct mailings to all aid recipients • Updating website • Make the Grade, Save Your Aid cards • Infusion into financial literacy component of ACDV 101 (orientation course) • Infusion into academic advising conversations

  15. Revisions to Process • We are seeking to address the challenges faced • Deadlines • Differences in student populations • ROI

  16. Questions • What similarities does your current process share with CCBC’s? • What works well about your current process? • What challenges has your current processed faced and how are they or have they been addressed? • How is your institution tracking and reporting data?

  17. Contact Jaime Bell Assistant Director of Student Services CCBC Owings Mills Center jbell@ccbcmd.edu 443-840-5883 Thank you.

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