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Outline 4/27/10

Outline 4/27/10. Lessons from TJX Security Breach Ethics issues from use of IT Privacy issues from use of IT. TJX: The Worst Data Breach Ever?. Information Technology & Ethics. IT use and ethical issues Data collection and storage How much How long Where Networked systems

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Outline 4/27/10

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  1. Outline 4/27/10 • Lessons from TJX Security Breach • Ethics issues from use of IT • Privacy issues from use of IT

  2. TJX: The Worst Data Breach Ever?

  3. Information Technology & Ethics • IT use and ethical issues • Data collection and storage • How much • How long • Where • Networked systems • Distributed data & responsibilities • IT use for all business activities

  4. Ethics • Basic tenets • Responsibility – you accept consequences of your decisions and actions • Accountability – determination of who is responsible for actions that were taken • Liability – legal concept; individuals have the right to recover the damages done to them by other individuals, organizations, or systems. • Issues related to ethics • Privacy, Accuracy, Property, Accessibility

  5. Privacy – Likely threats • Information privacy and rights • Right to privacy not absolute • Public’s right to know supersedes individual’s privacy rights • Digital profiling • The customer-service call? • Data aggregators/warehouses • LexisNexis, Acxiom, Westlaw • Experian, Exquifax, TransUnion

  6. Privacy Threats • Electronic monitoring • Pros and cons • Personal information in Databases • Credit reporting agencies • Banks and financial institutions • Universities, hospitals, utilities • Information online • Volunteered • Collected by information aggregators

  7. Online Privacy Issues • Google’s email storage, social networking, and other privacy practices • Facebook and privacy issues • Default privacy settings • Use of profile to sell advertisements • UNCC privacy policies

  8. Responses from Businesses? • Protecting customers’ privacy • Policies on data collection and storage (most firms have policies) • Securing collected data • Opt-out Vs Opt-in • Data accuracy • Data confidentiality • Information ownership • Information access

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