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Managing Your Company Calibration Program. Managing Your Company Calibration Program Tonight’s Program. Managing Your Company Calibration Program cal·i·bra·tion ( kalaˈbrāSH en ). Managing Your Company Calibration Program. Calibration??? / Caliber???.
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Managing Your Company Calibration Programcal·i·bra·tion (kalaˈbrāSHen)
Managing Your Company Calibration Program Calibration??? / Caliber???
1960’sMIL-STD-45662(Calibration System Requirements) 1990’sISO 10012(Requirements for Measurement Processes & Measuring Equipment) 1990’s ANSI Z540(Requirements for the Calibration of Measuring & Test Equipment) 1990’s ISO GUIDE 25(Requirements for the Competence of Calibration & Testing Laboratories) 1990’s ISO 17025(General Requirements for the Competence of Testing & Calibration Laboratories) Managing Your Company Calibration Program Calibration Standards
Legal Reasons Scrap / Rejects / Lost Customers Good Example to Employees _ _it Happens Managing Your Company Calibration Program Why Calibrate???
Changes and Increased Requirements within the Quality Industry • Accreditation Specifics that you should be looking for in a Calibration Provider • The Importance of Traceability • Definition of terms used in Calibration and what to look for in a Calibration Certificate • What you should be providing your Calibration Provider • What your Calibration Provider should be Providing you • Examples of Equipment Specific Calibration Requirements
Hierarchy of the Accreditation Industry • ISO/CASCOCommittee on Conformity Assessment • CPC Chairman’s Policy & Coordination Group • TIG Technical Interface Group • STAR Strategic Alliance & Regulatory Group • WG Working Groups (Experts from the Industry) • INTERNATIONAL: • ILAC APLAC UKAS EA (Accredit CAB’s to ISO 17011) • NATIONAL (CAB’s): • A2LA NAVLAP LAB ANAB PJLA (Accredit Companies to ISO 17025) • FINALLY • Calibration Laboratories like ATI
Accreditation Specifics To Look For • Is the Calibration Lab You Use Accredited? • Is your Calibration Lab Accredited by an Official Body? • Is the Calibration that you are provided Accredited?
10 Commandments of Calibration Lab Selection • Thou Shalt Tour / Audit Their Facility • Thou Shalt Ask Management Questions • Thou Shalt Ask to See Training Records • Thou Shalt Request / Check References • Thou Shalt Request to See an Organization Chart • Thou Shalt Look at Their Published Uncertainties (Error) • Thou Shalt Have Lab Define Their Guaranteed Turnaround Time • Thou Shalt Determine if the Lab can also Repair / Replace Gages? • Thou Shalt Determine if the Calibration offered is Truly Accredited? • Thou Shalt Define How Easy is Certificate Retrieval / Customer Portal?
Traceability & Calibration Frequency of Standards Used • Calibration Standards Used Need To Be Traceable to NIST • “Demonstrated Competence” / “Unbroken Chain” • Frequency of Calibration Should Be Reasonable • Length of Chain of Traceability Should Be Reasonable
Terms & What To Look For On A Calibration Certificate • Certificate Number • As Found / As Left Readings Are Shown • Due Date & Calibration Frequency Coincide • Correct Tolerance Is Applied • Calibration Standards Used Are Not Out Of Calibration • Uncertainty Defined Is Within Your Requirements • Procedures That Were Used Are Defined • ‘ • Reported Results (If a Tolerance is known) • General Info Errors / Typos (we created A-Trax to eliminate…) • For ISO 17025 Accredited Calibrations (3 Logos)
GAGE PASSES WITHIN UNCERTAINTY GAGE FAILS GAGEPASSES “Passes Within Uncertainty”
What You Should Be Providing Your Calibration Provider • A Detailed Gage List Containing the Following Information for Each Gage: • Gage Type • Manufacturer • Model # • Serial # • Gage ID # • Location of Gage • Your Calibration Frequency • Your Required Turnaround Time (If gage is going offsite) • Your Required Tolerance or Accuracy for PASS/FAIL • Your Required Uncertainty for Each Type of Device • Define “Special” Test Points, Instructions or Drawings (If required) • Include Accessories When Sending In Gages • Assign a Liaison who will be Available that Day • Gage Collection
What Your Calibration Provider Should Be Providing You • Accurate / Readable Calibration Certificates & Labels • If Calibration is to be ISO 17025 Accredited (3 Logos) • AS FOUND / AS LEFT Data • “Gages Due For Calibration” Report • Scheduled Dates & Times That Are Met • Reasonable Turnaround Times That Are Met • “Gages Not Found” Report • “Gages Found Out of Tolerance” Report • Easy to Navigate (24/7) Record Retrieval • Exceptional Customer Service Both Before and After
EQUIPMENT SPECIFIC CALIBRATION REQUIREMENTS • Calipers (4 Measurements) • Measurement Between Surfaces (Parallelism) • Hardness Testers / Durometers (Force / Dimensional Direct Measurement) • Optical Comparator (X, Y, XY Squareness, Magnification, Protractor) • CMM’s (ASTM B89 & ISO 10360 80 pages X,Y,Z Linear, Volumetric, Probing Error Minimum)