1 / 22

Putting Numbering Transactions On-Line

Putting Numbering Transactions On-Line. Putting Numbering Transactions On-Line. Nicholas Good Numbering Allocations Manager 2 August 2001. Outline. Background What is being proposed How this will effect users What we need from users. Background - Technology.

benny
Download Presentation

Putting Numbering Transactions On-Line

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Putting Numbering Transactions On-Line

  2. Putting Numbering Transactions On-Line Nicholas Good Numbering Allocations Manager 2 August 2001

  3. Outline • Background • What is being proposed • How this will effect users • What we need from users

  4. Background - Technology • NU existing database - MS Access 97 - which combines 2 mid-’90s databases • Internal security need to get this on Oftel’s SQL server • Tried quick-fix end ’00 & didn’t work • Have budget for re-write database for Spring ’02 • Opportunity to put more functionality on the Oftel web site

  5. Background - more transactions

  6. Background - more users

  7. Background - solution • Two ways to cope with that growth: • More staff, • More automation • Solution: Combine new Database Project (and opportunity to have improved functionality on web site) with more automation • ie, On-Line Applications

  8. The Proposal • Numbering Unit Database and Transaction Service - “NUDTS” • Three Elements to NUDTS • Database (SNS & other Codes) • Web-based application procedure • Internal Workflow system

  9. Internal Workflow System • Through Oftel’s Electronic Records Management Project (ERMS) • that is scheduled to deliver electronic workflow internal in May 2002 • working with RA as part of move to “OFCOM”

  10. Database (SNS & other Codes) • Reproduction of Data from existing Database • Internally: • more functionality • more Reports • better, simpler management • Externally: • information presented at “Highest Common Factor “ level • replace need for Warwick University site

  11. Web-based Application Procedure - 1 • Provide Secure Access/ Registration in accordance with “Government Gateway” rules • Access Levels I & II • Electronic Signatures or just UserID? • Assimilate existing Application Forms into an electronic “Shopping” environment • Needs to be user-friendly!!

  12. Web-based Application Procedure - 2 We’ve identified lots more Requirements… • But how will it look? • We don’t know but we want your help as users • When will it happen? • Hopefully May 2002 (alongside ERMS) • Now it gets interesting…

  13. Registration - 1 • Need to Register to get UserID, Password, verify Electronic Signature (?) • What security level would you favour? • Company Access or Individual Access? • NB: Registration in this way is for NEW USERS - existing users would be registered in advance of launch by Oftel & issued with appropriate UserID, Password, etc...

  14. Registration - 2

  15. Applying for Numbers - 1 • Register - enter UserID, password (E-sig?) • Select Number Blocks & Codes (“shop”) • Then complete “Application Form” - options: • one “Form” per number type/ code • or “Composite Application Form” • Forms maximise pick-lists & tick boxes

  16. Applying for Numbers - 2 • Application Forms • Forms maximise pick-lists & tick boxes • Confirmation steps when selecting numbers/ codes: eg, “this is an X… is that what you want?” • Prompts • Pull-down info boxes (in accordance with Number Conventions or existing Application Form texts) • Maximum numbers to be applied for in an area • no need for 2nd/ 3rtrd choices

  17. Applying for Numbers - 3 • Submit “Form” (“checkout”): • automatic confirmation • allocation of Transaction Number(s) • Block(s) or Code(s) appear as “Not available” on SNS on submission & during processing • NB: SNS will change in real time - not weekly

  18. Applying for Numbers - 4 • Application arrives in Oftel’s Post Box: • Allocation to NU Officer • Process - consider - allocate - refuse • Applicants view Progress on-line • Oftel confirm decision • Certificates, e-mails or just Changed SNS?

  19. Operator Contact Details List • Currently known as “A6.2 List” • Contact details available to all who are Registered • Self-up-datable on-line? • Oftel also update when informed and checked • Split it down to Numbering Contact & Regulatory Contact lists?

  20. NUDTS is... • New Database • Better more up-to-date information on-line • searchable & downloadable at “Highest Common Factor” level • Secure Access Application Procedure • coping with single & multi-applications • progress checking • Numbering Contacts List: • Secure viewing • self-updateable of other registered

  21. NUDTS should... • free Oftel from administration • make it easier for existing users/ those Registered to apply for numbers • speed up processing times

More Related