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Millennium Interlibrary loans Donna Byrne. MilILL implementation at UB. ILL/DD Background. 2010 requests: 1846 copies, 177 loans Utilise LADD for majority of requests Local process entirely manual Request workflow Manual & double handling of request data Labour intensive & time consuming.
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ILL/DD Background • 2010 requests: 1846 copies, 177 loans • Utilise LADD for majority of requests • Local process entirely manual Request workflow • Manual & double handling of request data • Labour intensive & time consuming
Preparation for automation • Project group brief • ILL module purchased/installed late 2010 • Systems Librarian/ILL staff defined parameters • Site visit to University of Melbourne
Implementation • Initially all requests keyed into MilILL • Then into forms as templates refined & tested • Soft launch ahead of changeover date • SFX forms came shortly after • On time, & with existing staff • No disruption to service provision • Patrons happily adopted new process
Form templates: how many? • Form templates: don’t mess with them • Author field information disappears • Use of status field • System maintenance • ISO ILL compliance