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Legal Administration and Technology

Learn key strategies for effective law office management including defining firm services, quality legal service, human resources, financial management, and technology utilization. Explore functions like leadership, financial control, planning, and staff organization.

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Legal Administration and Technology

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  1. Practical Law Office Management, 3rd Edition, Thomson Delmar Learning Chapter 2 Legal Administration and Technology ©2007 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  2. Practice Management v. Administrative Management • Practice Management • What type of cases should we specialize in? • What legal services should we provide? • Administrative Management • Financial management • Human resources management

  3. Functions of Legal Administration

  4. Practice Management • Defining the Firm’s Practice • Defining the Firm’s Services • Defining the Firm’s Systems • Quality Legal Services – • Total Quality Management

  5. Practice Management – Defining the Firm’s Practice

  6. Practice Management – Defining the Firm’s Practice

  7. Functions of Management • Leadership • Controlling • Financial Management • Marketing Management

  8. Functions of Management - Human Resources Management • Hiring • Performance Evaluations • Compensation and Benefits • Training and Development

  9. Functions of Management - Human Resources Management • Personnel Law • Employment-At-Will • Family and Medical Leave Act of 1993 • Fair Labor Standards Act • Civil Rights Act of 1964 • Age Discrimination in Employment Act of 1967 • Americans with Disabilities Act of 1990 • Equal Pay Act of 1993

  10. Functions of Management - Planning • Planning • Mission Statement • Strategic Planning

  11. Functions of Management - Organization, Policies, and Systems • Organization • Policy • Procedures • Systems • Law Office Staff Manuals • Computer Systems (see Technology)

  12. Functions of Management - Facilities Management • Property Acquisition • Moves/Construction/Remodeling • Parking • Cleaning/Maintenance/Grounds • Common Areas • Environmental (Lighting, Heating/Air) • Security/Workplace Violence • Safety • Disaster Recovery Planning

  13. Functions of Management - Office Services • Mail Room • Copy Machines • File/Records Management • Telecommunications • Telephones • Voice Mail • Fax Machines • Video Conferencing

  14. Functions of Management – Technology:Hardware & Tech Support Software

  15. Functions of Management: Technology -Application Software

  16. Legal Assistant Daily Use of Hardware Source: 2005 Legal Assistant Today Technology Survey

  17. Legal Assistant Daily Use of Software Source: 2005 Legal Assistant Today Technology Survey

  18. Software • E-mail • Problems/Errors • Confidentiality • Word Processing • Spreadsheet • Database • Presentation • Docket Control/Calendaring/Case Mgmt

  19. Software • Time and Billing • Document Management • Document Assembly • Litigation Support • Electronic Discovery • Legal-Specific Software • Trial Software

  20. Telecommunications • Law Office Web Site • Internet Access • Intranet • Extranet • Legal Blogs

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