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Legal Administration and Technology

Practical Law Office Management , 3 rd Edition, Thomson Delmar Learning. Chapter 2. Legal Administration and Technology. ©2007 Thomson Delmar Learning. ALL RIGHTS RESERVED. Practice Management v. Administrative Management. Practice Management What type of cases should we specialize in?

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Legal Administration and Technology

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  1. Practical Law Office Management, 3rd Edition, Thomson Delmar Learning Chapter 2 Legal Administration and Technology ©2007 Thomson Delmar Learning. ALL RIGHTS RESERVED.

  2. Practice Management v. Administrative Management • Practice Management • What type of cases should we specialize in? • What legal services should we provide? • Administrative Management • Financial management • Human resources management

  3. Functions of Legal Administration

  4. Practice Management • Defining the Firm’s Practice • Defining the Firm’s Services • Defining the Firm’s Systems • Quality Legal Services – • Total Quality Management

  5. Practice Management – Defining the Firm’s Practice

  6. Practice Management – Defining the Firm’s Practice

  7. Functions of Management • Leadership • Controlling • Financial Management • Marketing Management

  8. Functions of Management - Human Resources Management • Hiring • Performance Evaluations • Compensation and Benefits • Training and Development

  9. Functions of Management - Human Resources Management • Personnel Law • Employment-At-Will • Family and Medical Leave Act of 1993 • Fair Labor Standards Act • Civil Rights Act of 1964 • Age Discrimination in Employment Act of 1967 • Americans with Disabilities Act of 1990 • Equal Pay Act of 1993

  10. Functions of Management - Planning • Planning • Mission Statement • Strategic Planning

  11. Functions of Management - Organization, Policies, and Systems • Organization • Policy • Procedures • Systems • Law Office Staff Manuals • Computer Systems (see Technology)

  12. Functions of Management - Facilities Management • Property Acquisition • Moves/Construction/Remodeling • Parking • Cleaning/Maintenance/Grounds • Common Areas • Environmental (Lighting, Heating/Air) • Security/Workplace Violence • Safety • Disaster Recovery Planning

  13. Functions of Management - Office Services • Mail Room • Copy Machines • File/Records Management • Telecommunications • Telephones • Voice Mail • Fax Machines • Video Conferencing

  14. Functions of Management – Technology:Hardware & Tech Support Software

  15. Functions of Management: Technology -Application Software

  16. Legal Assistant Daily Use of Hardware Source: 2005 Legal Assistant Today Technology Survey

  17. Legal Assistant Daily Use of Software Source: 2005 Legal Assistant Today Technology Survey

  18. Software • E-mail • Problems/Errors • Confidentiality • Word Processing • Spreadsheet • Database • Presentation • Docket Control/Calendaring/Case Mgmt

  19. Software • Time and Billing • Document Management • Document Assembly • Litigation Support • Electronic Discovery • Legal-Specific Software • Trial Software

  20. Telecommunications • Law Office Web Site • Internet Access • Intranet • Extranet • Legal Blogs

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