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ACUHO-I/EBI 2002 Resident Study

Dining Services. ACUHO-I/EBI 2002 Resident Study. Distributed in February 2002 by RA’s Given to students residing in campus-owned residence halls 1,114 distributed; 655 returned = 59% return 319 Freshmen, 240 Sophomores, 78 Juniors, 4 Seniors, & 14 graduate, non-degree or other.

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ACUHO-I/EBI 2002 Resident Study

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  1. Dining Services... ACUHO-I/EBI 2002 Resident Study

  2. Distributed in February 2002 by RA’s • Given to students residing in campus-owned residence halls • 1,114 distributed; 655 returned = 59% return • 319 Freshmen, 240 Sophomores, 78 Juniors, 4 Seniors, & 14 graduate, non-degree or other

  3. What do the numbers mean? • Very dissatisfied = 1 • Moderately dissatisfied = 2 • Slightly dissatisfied = 3 • Neutral = 4 • Slightly satisfied = 5 • Moderately satisfied = 6 • Very satisfied =7

  4. Overall satisfaction with SNC Dining Services -- 4.46 • Questions regarding dining services: • Quality of dining hall food • Cleanliness of dining hall facilities • Dining room environment • Service provided by dining hall staff • Dining facility service hours • Variety of the food plan options • Value of meal plan

  5. Quality of dining hall food • Overall student response -- 4.02 • Hall breakdown: • North (4.14) • Bergstrom - 4.85 • Mad/Lor - 4.14 • MMM - 3.87 • South (3.93) • Burke - 3.72 • Sensenbrenner - 4.08 • VMC - 3.93

  6. Cleanliness of dining hall facilities • Overall student response -- 5.16 • Hall breakdown: • North (5.24) • Bergstrom - 5.87 • Mad/Lor - 5.04 • MMM - 5.19 • South (5.07) • Burke - 4.75 • Sensenbrenner - 5.32 • VMC - 5.04

  7. Dining room environment • Overall student response -- 5.12 • Hall breakdown: • North (5.25) • Bergstrom - 5.98 • Mad/Lor - 5.01 • MMM - 5.21 • South (4.98) • Burke - 4.62 • Sensenbrenner - 5.31 • VMC - 4.90

  8. Service provided by dining hall staff • Overall student response -- 5.18 • Hall breakdown: • North (5.32) • Bergstrom - 5.93 • Mad/Lor - 5.15 • MMM - 5.25 • South (5.02) • Burke - 4.71 • Sensenbrenner - 5.28 • VMC - 4.95

  9. Dining facility service hours • Overall student response -- 4.65 • Hall breakdown: • North (4.79) • Bergstrom - 5.50 • Mad/Lor - 4.72 • MMM - 4.59 • South (4.43) • Burke - 3.98 • Sensenbrenner - 4.60 • VMC - 4.60

  10. Variety of food plan options • Overall student response -- 3.73 • Hall breakdown: • North (3.83) • Bergstrom - 4.82 • Mad/Lor - 3.64 • MMM - 3.64 • South (3.69) • Burke - 3.55 • Sensenbrenner - 3.59 • VMC - 3.91

  11. Value of meal plan • Overall student response -- 3.31 • Hall breakdown: • North (3.32) • Bergstrom - 4.10 • Mad/Lor - 3.24 • MMM - 3.10 • South (3.41) • Burke - 2.97 • Sensenbrenner - 3.36 • VMC - 3.82

  12. Overall satisfaction with dining services increase from 2001 (4.41) 2002 response mean 4.46 Satisfaction with quality of dining hall food increase from 2001 (3.70) 2002 response mean 4.02 Satisfaction with dining facility service hours decrease from 2001 (4.77) 2002 response mean 4.69 2001 vs 2002

  13. SNC vs Carnegie Schools • Carnegie schools include: • Columbia College-Missouri • Lenoir-Rhyne College • Methodist College • Ramapo College of New Jersey • Saint Leo University • University of Charleston • Wingate University • Elmhurst College • Merrimack College • Millikin University • Roger Williams University • St. Norbert College • Univerity of the Ozarks

  14. SNC vs Carnegie Schools

  15. SNC vs Select Six Schools • Select Six Schools (chosen by SNC) include: • Marquette University • Millikin University • Occidental College • John Carroll University • Xavier University • Canisius College

  16. SNC vs Select Six Schools

  17. Implications & Recommendations • More meal plan options • Block plans • Suggestion box/sheet for meal change ideas • Vary meal cycle • More options/vary options • Dinner hours increased/altered based on athletic practices

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