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NewsEdge Welcomes Society of Internet Professionals Karen Andersen, Country Manager karen.andersen@newsedge.com. Topics Covered. Driving Traffic to Your Website Customer Focus Publishers and Redeployment of their Material Industry Trends Questions ?. Some NewsEdge history.
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NewsEdge • Welcomes • Society of Internet Professionals • Karen Andersen, Country Manager • karen.andersen@newsedge.com
Topics Covered • Driving Traffic to Your Website • Customer Focus • Publishers and Redeployment of their Material • Industry Trends • Questions ?
Some NewsEdge history • Pioneer of new markets • Market leader in business news solutions since 1989 • World’s largest business news syndicator and infomediary • Established brand among the Global 2000 • Over 1450 leading companies worldwide • $70 million global revenue • Market leader in enterprise current awareness • 30% of $200M market • Offices in London, Paris, Geneva, Amsterdam, Cologne, Milan, Tel Aviv, Tokyo, Los Angeles, San Francisco, Dallas, Chicago, Toronto, Washington, D.C., New York, Miami
Driving Traffic to a Site • Relevant, targeted content for your audience • High-quality content to attract & retain target market • Industry topics as diverse as ‘Gene Sequencing’ to ‘Medical Device Patent Abstracts’ to ‘Semiconductors in Automotive Components’ • Andersen - web site design survey • Content - Quality, regular updates, organization and quantity to enhance end-user experience • Branding • Keep users on your site. Linking to other news sites increases risk of losing the reader
Driving Traffic to a Site • Quality content • industry publications, newspapers, wires • more readers will return if there is more information other than press releases on your site • Regularly updated information • real-time news, intra-day updates, daily updates or updates published by the owners of the website. • Customer Loyalty • Information refreshed frequently keeps readers coming back.
Customer Focus • Corporate Portals/ Intranets • Decrease time spent looking for content • Employees can focus on their core business • Increases their customers satisfaction when an employee can provide an answer quickly • Knowledge is power - a sales force that is knowledgeable about prospects line of business has better chance of earning new business • Information supports business decisions
Publishers and their Content • Raw Building blocks for internet distribution • repackaging involves breaking content into discrete pieces and tagging these pieces to make them searchable • New Revenue Opportunities • Publishers need to anticipate ways in which their content will be attractive as a repackaged component. • Internet - Global Medium • Publishers need to reach audiences efficiently with their product
NewsEdge Refinery • Publishers - using NewsEdge Refinery solution • various types of formats normalized into XML format • tagging added to stories so that content can be sliced and diced into many different wires / vertical industries / subjects • New Revenue Opportunities • Publishers can take the XML feed and redeploy it back into their own website or create multiple XML feeds from it for resale to their customers
Industry Trends • Syndication of content • Publishers need to syndicate to reach a global audience • Product-centric to Customer-centric strategies • Delivery of content into all platform • Wireless devices, XML, portals, intranets, Lotus Notes, IBM Websphere, Microsoft’s WebParts, Plumtree gadgets, Epicentric, etc. • Common standards - NITF XML • Publishers want to tag, sort and better organize their own content to a common standard
Industry Trends • Partnerships • partnerships with companies where news adds value to their service (ie CRM, Sales Force Automation) • News in Context • Portals, Public websites, Corporate intranets • Sales Force Automation • CRM software • Medical Databases • Customer Call centres • Email Marketing Campaigns
MedPool • “The main reason we chose NewsEdge was for its categorization. • We rely on NewsEdge’s expertise” • Roberto Irrabarren, Vice President, Technology, MedPool
HealthChannel.com • “Since incorporating NewsEdge content into our site, traffic has tripled, visitor retention rates & the number of page views per visitor have doubled.” • Mark Ressa, Vice President, Corporate Development and CTO, healthchannel.com
The NewsEdge Advantage • High-quality syndicated content structured to attract & retain a targeted online community • Employees can use information to competitive advantage • Applications can place News used in context • Publishers can to normalize and tag their content to create new revenue streams
Discussion • Karen Andersen, Country Manager • karen.andersen@newsedge.com