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Process Capability (Example)

Process Capability (Example). Food served at a restaurant should be between 38 o C and 49 o C when it is delivered to the customer. The process used to keep the food at the correct temperature has a process standard deviation of 2 o C. What is the process capability of the process?

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Process Capability (Example)

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  1. Process Capability (Example) • Food served at a restaurant should be between 38o C and 49o C when it is delivered to the customer. The process used to keep the food at the correct temperature has a process standard deviation of 2 o C. What is the process capability of the process? • If the mean temperature of the food prior to delivery is 43.5 o C, what proportion of all meals will be delivered at an acceptable temperature? • If management wants to ensure that only 0.1% of meals are delivered either too warm or too cold, what specifications should they set for delivery temperature? • What other course of action could management take to make sure that only 0.1% of meals are delivered either too warm or too cold?

  2. Process Capability (Example) Food served at a restaurant should be between 38o C and 49o C when it is delivered to the customer. The process used to keep the food at the correct temperature has a process standard deviation of 2 o C. What is the process capability of the process?

  3. Process Capability (Example) Food served at a restaurant should be between 38o C and 49o C when it is delivered to the customer. The process used to keep the food at the correct temperature has a process standard deviation of 2 o C. What is the process capability of the process?

  4. Process Capability (Example) If the mean temperature of the food prior to delivery is 43.5 o C, what proportion of all meals will be delivered at an acceptable temperature?

  5. Process Capability (Example) If the mean temperature of the food prior to delivery is 43.5 o C, what proportion of all meals will be delivered at an acceptable temperature?

  6. Process Capability (Example) If management wants to ensure that only 0.1% of meals are delivered either too warm or too cold, what specifications should they set for delivery temperature?

  7. Process Capability (Example) If management wants to ensure that only 0.1% of meals are delivered either too warm or too cold, what specifications should they set for delivery temperature?

  8. Process Capability (Example) What else could management do?

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