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Management Basics. Overview. Who Managers Are Where Managers Work What Management Is What Managers Do. Quick Write. Why is a class in management important to you? How does it fit into your career plans?. Who Managers Are and Where They Work. Courtesy of Clipart.com. Organizations.
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Overview • Who Managers Are • Where Managers Work • What Management Is • What Managers Do Chapter 1 Lesson 1
Quick Write Why is a class in management important to you? How does it fit into your career plans? Chapter 1 Lesson 1
Who Managers Are and Where They Work Chapter 1 Lesson 1 Courtesy of Clipart.com
Organizations An organization is a collection of people brought together to accomplish a specific purpose Is JROTC an organization? Chapter 1 Lesson 1 Courtesy of U.S. Air Force
Organizations Have: Three Common Characteristics • A distinct purpose • People or members • Definite structure Chapter 1 Lesson 1
Organizations Examples of organizations • Your high school • Religious organizations • New England Patriots football team • Sprint corporation • Federal government • US Air Force Chapter 1 Lesson 1
Organizational Chart: Who makes up an organization? Chapter 1 Lesson 1
Operatives • Operatives are people who work directly on a job or task • They have no responsibility for overseeing others’ work Chapter 1 Lesson 1 Courtesy of Clipart.com
Managers • A manager is a person who directs the activities of other people in the organization • Managers supervise both operatives and lower-level managers • Managers may also work directly on tasks Chapter 1 Lesson 1
Management Classifications • First-line managers direct the activities of operative employees (Flight commander) • Middle managers serve in level between the first-line managers and the top management • (Squadron commander) • Top managers make decisions about the organization’s direction and set policies (Group commander) Chapter 1 Lesson 1
First-Line Managers Supervisors (OIC’s and NCOIC’s) Team Leaders Coaches (Mentors) Unit Coordinators Chapter 1 Lesson 1 Courtesy of Comstock Images
Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Chapter 1 Lesson 1 Courtesy of Goodshoot Images
Top Managers (Wing and group commanders.) Senior Managers Presidents Chief Executive Officers Chief Financial Officers Chief Operating Officers Vice Presidents Chapter 1 Lesson 1
What Do You Think? Are the principals in our high school first-line, middle, or top management? Mr. Boulware Mr. Kays Mr. Griggs Chapter 1 Lesson 1 Courtesy of Thinkstock images
Management Management is the process of getting things done, through and with other people, with efficiency and effectiveness Chapter 1 Lesson 1
Management • The process involves the main activities that managers perform • Efficiency is doing a task correctly using as few resources as possible • Effectiveness is doing the right task and reaching goals Chapter 1 Lesson 1
Ends Effectiveness R E S O U R C E U S A G E G O A L A T T A I N M E N T Goals Low Waste High Attainment Efficiency and Effectiveness Means Efficiency Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 8Pearson Prentice Hall, 2005 Chapter 1 Lesson 1
Management Processes(Operations Officer) • Planning—defining goals, setting strategy, and coordinating activities • Organizing—deciding what to do and how to do it • Leading—motivating employees, directing others’ activities, and resolving conflicts • Controlling—monitoring tasks to see that they are finished as planned Chapter 1 Lesson 1
Management Processes(A never ending cycle) Achieving the organization’s stated purpose Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. .9 Pearson Prentice Hall, 2005 Chapter 1 Lesson 1
Management Roles Mintzberg’s Managerial Roles • Interpersonal relationships • Transferring information • Decision making Chapter 1 Lesson 1
What Do You Think? How is standing in line waiting to make a purchase an example of efficiency and effectiveness? How would planning or organizing affect how long the lines in a store are? Chapter 1 Lesson 1
Is the Manager’s Job Universal?Level In the Organization • All managers plan, organize, lead, and control • But the time they give each activity changes with the manager’s level in the organization • As managers move up, they plan more and oversee others less Chapter 1 Lesson 1
Is the Manager’s Job Universal?Level In the Organization First Level Managers Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 12 Pearson Prentice Hall, 2005 Chapter 1 Lesson 1
Is the Manager’s Job Universal?Level In the Organization Middle Managers Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 12 Pearson Prentice Hall, 2005 Chapter 1 Lesson 1
Is the Manager’s Job Universal?Level In the Organization Top Managers Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 12 Pearson Prentice Hall, 2005 Chapter 1 Lesson 1
Is the Manager’s Job Universal?Profit and Not-for-Profit • A business firm measures its performance by the amount of profit it makes • But not-for-profit organizations don’t share a universal measure of effectiveness • Yet managers in these two types of organizations are more alike than different Chapter 1 Lesson 1
Is the Manager’s Job Universal?Size of the Organization • Small-business manager’s most important role is that of spokesman with customers, suppliers, and others outside the company • Managers in a large organization mostly deal with issues inside the company Chapter 1 Lesson 1
Making Decisions and Dealing With Change • All managers make decisions • All managers are agents of change Chapter 1 Lesson 1
Making Decisions and Dealing With Change • Successful managers are aware of the rapid changes around them • They are flexible in adapting to deal with those changes • At the same time, they must help employees deal with the uncertainty change may bring Chapter 1 Lesson 1
Review • A manager is a person who directs the activities of other people in the organization • Management is the process of getting things done, through and with other people, with efficiency and effectiveness • Managers plan, organize, lead, and control • Managers make decisions and are agents of change Chapter 1 Lesson 1
Summary • Who Managers Are • Where Managers Work • What Management Is • What Managers Do Chapter 1 Lesson 1
What’s Next… Management in the Marketplace Chapter 1 Lesson 1 Courtesy of Clipart.com