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AccessRH. Your trusted partner in sexual and reproductive health supplies, information, and procurement Topics: Overview of AccessRH Client Experience Challenges. What is AccessRH?. AccessRH is a UNFPA-managed procurement and information service for reproductive health supplies .
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AccessRH Your trusted partner in sexual andreproductive health supplies, information, and procurement Topics: Overview of AccessRH Client Experience Challenges
What is AccessRH? • AccessRH is a UNFPA-managed procurement and information service forreproductive health supplies • We offer NGOs and low and middle income governments efficient access to high quality, affordable commodities and increased supply chain visibility
Trusted Partner in RH Procurement • Better Planning • Easier Ordering Secure and Reliable Products
Product information Transparent pricing information Historical and current shipment information AccessRH Enables Better Planning
www.MyAccessRH.org Information Services Procurement Services Quality assurance policy How to order AccessRH Product Catalog List of quality assured suppliers Lead times by product RHInterchange Customized artwork information
RHI Inputs and Outputs Reports, graphs and maps Order and shipment data Contraceptive method Country Summary of shipments Quantity summary Product Quantity Value summary Geographic summary Manufacturer USD value Shipment date Shipment details Shipment history Funding source Receipt date Recipient PO number
Quality-assured products Competitive pre-negotiated prices Reduced lead time for in-stock products AccessRH Offers Secure and Reliable Products
AccessRH Online Product Catalog 36 Contraceptives 20 Reproductive health kits 447 Medical equipment items 285 Pharmaceutical products
“In comparison with other sources the price was most acceptable” AccessRH Client Feedback Survey 2012
Quality-Assured Products Prequalification Technical evaluations Quality control and monitoring WHO and ISO standards
93% reported satisfactionwith quality AccessRH Client Feedback Survey 2012
Follow your order Simplified ordering and financial process Products from multiple manufacturers in one order AccessRH Makes Ordering Easier
63 External Clients in 45 Countries Value of Orders: 27 million USD Q1/2011-Q2/2012
How to Order from AccessRH 3 1 2 4 Complete & send Request for Quotation Form Receive Proforma Invoice & order confirmation form Return signed confirmation form Select from AccessRH Catalog 6 8 7 5 UNFPA processes client order Shipment by air or sea Arrival at port and customs clearance • Site inspection Transfer funds • Sampling and testing
The Order Process: Step 1 Select from AccessRH Catalog www.myAccessRH.org > Order > Catalog
The Order Process: Step 2 Complete and send Request for Quotation Form
The Order Process: Step 2 Complete and send Request for Quotation Form
The Order Process: Step 3 Receive Proforma Invoice & order confirmation
The Order Process: Step 4 Returnsigned confirmation form
The Order Process: Step 5 Transfer funds
The Order Process: Step 6 UNFPA processes client order
The Order Process: Step 7 Shipment by air or sea
The Order Process: Step 8 Arrival at port and customs clearance
Lead Time for RH Supplies Review Catalog and request quotation 1-4 weeks Order confirmation and funds transfer Stock 1-4 weeks Production 2-17 weeks Shipment 1-4 weeks Arrival at port of destination Total lead time 5-29 weeks depending on product specifications
“By procuring condoms through UNFPA, we received the product faster than [from] another sources” AccessRH Client Feedback Survey 2012
Wait time for condoms decreases by about 11 weeks wait time reduction
Client Feedback: 2012 H1 • 67% report orders arrived according to the schedule provided • 80% expressed satisfaction with product quality • 73% expressed satisfaction with product affordability • 87% satisfied with service level and communication
Interest in myAccessRH.org – most viewed pages Which pages are visitors viewing?
Upfront payment • Pricing • BARRIERS • INCENTIVES • Local bidding requirement Market Research Results: Using AccessRH • Wide range of products • Local product regulations • Quality • In-country logistics • UNFPA well regarded • Customs clearance • Access to international products & • Language issues
Pledge Guarantee for Health as a Financing Solution 3 1 2 4 • MoH uses L/C to extend purchase order • Bank supplies • Letter of Credit • Donor confirms funds for MoH/Client • PGH guarantees 50% 6 8 7 5 • UNFPA uses LoC to pay order • Supplies delivered to MoH • Donor disburses funds • MoH pays bank • Site inspection • Sampling and testing
Access to reproductive health supplies starts here www.MyAccessRH.org