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Learn essential social skills for professionals to excel in the workplace, from communication to etiquette. Make a great first impression, master business and social situations, dress for success, and handle interactions with grace and respect. Discover the keys to effective networking, maintaining professionalism, and building meaningful connections.
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Social Skills for Successful Professionals UT-TSU Extension New Employee Orientation Janet C. Cluck Extension Director Dickson County March 13, 2019
People matter! • Remember the ‘Golden Rule’ and treat others the way you want to be treated! • Always be: • Considerate • Courteous • Gracious • Respectful • Honest
You only get one chance to make a GREAT first impression! Nametag Eye contact Handshake
Making Introductions It all boils down to speaking to the person you wish to honor first!
Social Situations …and this person SECOND
Business Situations …and this person SECOND
Carrying on a Conversation (AKA “Working the Room”) Avoid sensitive topics Avoid confidential work-related info Keep it simple until you find common ground Make yourself ‘conversationally available’ to the other person
What is the ‘Dress Code’? A professional image is expected at all times ‘Business Casual’ recommended for general office attire Dress appropriately for Client Visits and Meetings Personal Appearance (good hygiene and grooming)
Cell Phones U know what I mean? U need 2 Bcareful. Not a good habit 2 4m.
Email Etiquette 101 PLEASE DON’T SHOUT AT ME!
Reception Etiquette • Less structured than banquets or presentations • Still requires a professional image • Mingling • Conversation • Food and Beverage • Special Consideration for Alcoholic Beverages
“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” Herman Cain Former Chair, Godfather’s Pizza