1 / 45

Problem and Solution Executive Summary XYZ Corp

Problem and Solution Executive Summary XYZ Corp. Associated with the Problem # s1s 1 : “(s1s1Q01 ) q01q01” 13/12/2011. The TOC-TP 12 Questions Template. Problem and Consequences. Q01. What is the problem, from your point of view? (s1s1Q01 ) q01q01.

bin
Download Presentation

Problem and Solution Executive Summary XYZ Corp

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Problem and Solution Executive SummaryXYZ Corp • Associated with the Problem#s1s1: • “(s1s1Q01) q01q01” • 13/12/2011

  2. The TOC-TP 12 QuestionsTemplate Problem and Consequences Q01. What is the problem, from your point of view? (s1s1Q01) q01q01 Q02.How is the problem undesirable or bad? (The direct impact of the problem) (s1s1Q02) q02q02 Q03.In what way is the problem undesirable? (The effects or implications of the problem) (s1s1Q03) 1q03q03 Q04. Is there some specific action or situation resulting from the problem? (What happens in current reality) (s1s1Q04)q04q04 Dilemma/Conflict Causes Q05.Why do you/we put up with the problem? (s1s1Q05) q05q05 Q06.Is there some action or situation that is the direct cause of the problem? (s1s1Q06) q06q06 Q07.Why does that action or situation exist? (s1s1Q07) q07q07 Q08.Is this problem (Q1) related to some conflict or dilemma? What is the conflict or dilemma? (s1s1Q08D) q08q08DX (s1s1Q08D') q08q08E Jeopardy/Threat Symptomatic Solution and “Yes, but...” Q09..Which objective (yours or others) are directly threatened or jeopardized by the problem? (s1s1Q09) q09q09 Q10.What action or condition should be injected into current reality in order to attain the jeopardized objective? (Q9) (s1s1Q10) q10q10 Q11.What obstacles must be overcome in order make the injection (Q10) exist in reality? (s1s1Q11) q11q11 Q12. What new consequences and undesirable effects can emerge from the injection (Q10)? (s1s1Q12) q12q12

  3. Current Reality Branch Cause and Effect from Symptom “(s1s1Q01) q01q01” (s1s1Q03) q03q03 (s1s1Q04) q04q04 We struggle to(s1s1Q09) q09q09 (s1s1Q02) q02q02 Despite the PressureTo(s1s1Q08D') q08q08E , sometimes we decide to(s1s1Q08D) q08q08D We aren't able to(s1s1Q10) q10q10 (s1s1Q01) q01q01 We feel pressure to(s1s1Q08D) q08q08D We feel pressure to(s1s1Q08D') q08q08E Conflict PRT EC (s1s1Q06) q06q06 Obstacles: (s1s1Q11) q11q11 (s1s1Q07) q07q07 NBR (s1s1Q05) q05q05 We are concerned about(s1s1Q12) q12q12

  4. (s1s1Q04) q04q04 (s1s1Q03) q03q03 Current Reality Branch Cause and Effect Diagram from symptom “(s1s1Q01) q01q01” (We struggle to(s1s1Q09) q09q09 (s1s1Q02) q02q02 Despite the PressureTo(s1s1Q08D') q08q08E , sometimes we decide to(s1s1Q08D) q08q08D (s1s1Q01) q01q01 (s1s1Q08D) q08q08D X (s1s1Q08D') q08q08E é um dilema ou Conflict We feel pressure to(s1s1Q08D) q08q08D We feel pressure to(s1s1Q08D') q08q08E We aren't able to(s1s1Q10) q10q10 Obstacles: (s1s1Q11) q11q11 We are concerned about(s1s1Q12) q12q12 (s1s1Q05) q05q05 (s1s1Q06) q06q06 (s1s1Q07) q07q07

  5. Conflict Resolution Diagram Related to Problem#s1s1 (When There's no Consensus and Certainty about the Direction of Solution) We feel pressure to(s1s1Q08D) q08q08D We feel pressure to(s1s1Q08D') q08q08E Conflict Cloud for Symptom Approach 4 (s1s1Q01) q01q01

  6. It has been necessary Conflict Resolution Diagram from the Analysis of Symptom(Pain)#s1s1 1 To... 3 What for? Desired Condition or Action (s1s1B) BBBB (s1s1D) DDDD Symptom (s1s1Q01) q01q01 2 (s1s1Q05) q05q05 (s1s1Q04) q04q04 Conflict (s1s1Q08D) q08q08D X (s1s1Q08D') q08q08E

  7. It has been necessary It's necessary Conflict Resolution Diagram from the Analysis of Symptom(Pain)#s1s1 Symptom (s1s1Q01) q01q01 To... (s1s1B) BBBB (s1s1D) DDDD (s1s1Q08D) q08q08D X (s1s1Q08D') q08q08E 6 Conflict (s1s1C) CCCC (s1s1D') EEEE 4 What for? Opposite Condition or Action (s1s1Q09) q09q09 5 To... Objective Requisite Pré-Requisite

  8. It's necessary... It has been necessary It's necessary... It's necessary Conflict Resolution Diagram from the Analysis of Symptom(Pain)#s1s1 Symptom (s1s1Q01) q01q01 To... (s1s1B) BBBB (s1s1D) DDDD 7 (s1s1A) AAAA (s1s1Q09) q09q09 Conflict To... (s1s1C) CCCC (s1s1D') EEEE Commom objective between B and C? To... Objective Requisite Pré-Requisite

  9. It's necessary... It has been necessary It's necessary... It's necessary Conflict Resolution Diagram Caused by Undesired Effect Symptom (s1s1Q01) q01q01 Symptom (s1s1Q01) q01q01 E To... (s1s1B) BBBB (s1s1D) DDDD (s1s1A) AAAA Conflict To... (s1s1D') EEEE (s1s1C) CCCC Requisites ou Condições Necessárias Pré-Requisites em Conflict Objective Comúm E To... To(s1s1A) AAAA, It's necessary(s1s1B) BBBB e(s1s1C) CCCC. Meanwhile, To(s1s1B) BBBBit's necessary(s1s1D) DDDD eTo(s1s1C) CCCC It's necessary(s1s1D') EEEE. (s1s1D) DDDD e (s1s1D') EEEE are in conflict

  10. Conflict Resolution Diagram Caused by Undesired Effect Symptom (s1s1Q01) q01q01 (s1s1B) BBBB (s1s1D) DDDD (s1s1A) AAAA (s1s1D) DDDD X (s1s1D’) EEEE is a Conflict (s1s1C) CCCC (s1s1D’) EEEE

  11. SurfacingtheAssumptions for Conflict #s1s1 Symptom“(s1s1Q01) q01q01”

  12. AB. Assumptions, Rules and Metrics: Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx xxxx Because Surfacing the AssumptionsUnderneath Conflict#s1s1- AB (s1s1AB1) FFFF (s1s1AB2) GGGG Objective (s1s1B) BBBB We have to (s1s1A) AAAA Requisiteor Need To... (s1s1Q05) q05q05 (s1s1Q06) q06q06 (s1s1Q07) q07q07 (s1s1Q09) q09q09

  13. AC. Assumptions, Rules and Metrics xxxx Xxxx Xxxx Xxxx Xxxx xxxxn Because Surfacing the Assumptions Underneath Conflict#s1s1- AC (s1s1A) AAAA Requisiteor Need To... (s1s1C) CCCC Objective We have to (s1s1Q09) q09q09 (s1s1Q02) q02q02 (s1s1Q03) q03q03 (s1s1AC1) HHHH (s1s1AC2) IIII

  14. Because Surfacing the Assumptions Underneath Conflict#s1s1- CD’ (s1s1CD'1) JJJJ (s1s1CD'2) KKKK • CD’ Assumptions, Rules and Metrics • Xxxx • Xxxx • Xxxx • Xxxx (s1s1C) CCCC (s1s1D') EEEE (s1s1Q02) q02q02 (s1s1Q03) q03q03 To We have to Requisite Pré-Requisite

  15. BD. Assumptions, Rules and Metrics Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx xxxx Surfacing the Assumptions Underneath Conflict#s1s1- BD Because It has been necessary Requisite Pré-Requisite To (s1s1B) BBBB (s1s1D) DDDD (s1s1BD1) LLLL (s1s1BD2) MMMM (s1s1Q04) q04q04 (s1s1Q05) q05q05 (s1s1Q06) q06q06 (s1s1Q07) q07q07

  16. Because Surfacing the Assumptions Underneath Conflict#s1s1- DD’ • DD’ Assumptions, Rules and Metrics • Xxxx • xxxx (s1s1D) DDDD (s1s1DD'1) NNNN Conflict (s1s1DD'2) OOOO (s1s1Q08D) q08q08D X (s1s1Q08D') q08q08E (s1s1D') EEEE Pré-Requisite

  17. Conflict Cause and Effect Diagnosis from Symptom“(s1s1Q01) q01q01”

  18. Conflict Cause and Effect Diagnosis from Symptom“(s1s1Q01) q01q01” We feel pressure to(s1s1D) DDDD We feel pressure to(s1s1D') EEEE Conflict And If... Then... If... Then... Then... Then... (s1s1BD1) LLLL (s1s1BD2) MMMM (s1s1DD'1) NNNN (s1s1DD'2) OOOO (s1s1CD'1) JJJJ (s1s1CD'2) KKKK And If... And If... And If... And If... And If... And If... It's necessary(s1s1B) BBBB It's necessary(s1s1C) CCCC Then... If... Then... If... (s1s1AB2) GGGG (s1s1AB1) FFFF (s1s1AC1) HHHH (s1s1AC2) IIII We want to(s1s1A) AAAA And If... And If... And If... And If... If...

  19. Conflict Cause and Effect Diagnosis from Symptom“(s1s1Q01) q01q01” and Initial Injections for the Solution We feel pressure to(s1s1D) DDDD We feel pressure to(s1s1D') EEEE Conflict And If... Then... If... Then... Then... Then... (s1s1BD1) LLLL (s1s1BD2) MMMM (s1s1DD'1) NNNN (s1s1DD'2) OOOO (s1s1CD'1) JJJJ (s1s1CD'2) KKKK (s1s1)INJ01 i01i01 (s1s1)INJ02 i02i02 (s1s1)INJ03 i03i03 And If... And If... And If... And If... And If... And If... It's necessary(s1s1B) BBBB It's necessary(s1s1C) CCCC Then... If... Then... If... (s1s1AB2) GGGG (s1s1AB1) FFFF (s1s1AC1) HHHH (s1s1AC2) IIII We want to(s1s1A) AAAA And If... And If... And If... And If... If...

  20. Crossed Assumptions for Conflict #s1s1 (Whatmaintains “(s1s1D) DDDD” X “(s1s1D') EEEE” As a ChronicConflict)

  21. Because Crossed Assumptions for Conflict 1 If B and D we compromise C Then It's necessary... (s1s1D) DDDD • Assumptions, Rules and Metrics • xxxx And If... And If... (s1s1BD1) LLLL (s1s1BD2) MMMM IfWe want to… And then it'll be difficult to... (s1s1B) BBBB (s1s1C) CCCC (s1s1BD-C1) PPPP (s1s1BD-C2) QQQQ (s1s1)INJ04 i04i04 (s1s1)INJ05 i05i05 (s1s1)INJ01 i01i01 (s1s1)INJ02 i02i02 (s1s1)INJ03 i03i03

  22. Because Crossed Assumptions for Conflict 1 If C and D' we compromise B (s1s1D') EEEE • Assumptions, Rules and Metrics • xxxx Then It's necessary... (s1s1CD'1) JJJJ (s1s1CD'2) KKKK And then it'll be difficult to... And If... And If... (s1s1B) BBBB (s1s1C) CCCC Se We want to… (s1s1CD'-B1) RRRR (s1s1CD'-B2) SSSS (s1s1)INJ06 i06i06 (s1s1)INJ07 i07i07 (s1s1)INJ01 i01i01 (s1s1)INJ02 i02i02 (s1s1)INJ03 i03i03

  23. We feel pressure to (s1s1D) DDDD

  24. Chronic Conflict Diagnosis from Symptom "(s1s1Q01) q01q01" (-1A) We aren't able to(s1s1A) AAAA Despite the pressure to (s1s1D') EEEE, sometimes we decide to (s1s1D) DDDD (-1B) We struggle to(s1s1B) BBBB (-1C) We struggle to(s1s1C) CCCC (s1s1CD'-B1) RRRR (s1s1BD-C2) QQQQ (s1s1CD'-B2) SSSS (s1s1BD-C1) PPPP Conflict We feel pressure to(s1s1D) DDDD We feel pressure to(s1s1D') EEEE (s1s1BD1) LLLL (s1s1BD2) MMMM (s1s1DD'1) NNNN (s1s1DD'2) OOOO (s1s1CD'1) JJJJ (s1s1CD'2) KKKK It's necessary(s1s1B) BBBB It's necessary(s1s1C) CCCC

  25. Chronic Conflict Diagnosis from Symptom "(s1s1Q01) q01q01” and Injections (-1A) We aren't able to(s1s1A) AAAA Despite the pressure to (s1s1D') EEEE, sometimes we decide to (s1s1D) DDDD (-1B) We struggle to(s1s1B) BBBB (-1C) We struggle to(s1s1C) CCCC (s1s1CD'-B1) RRRR (s1s1BD-C2) QQQQ (s1s1CD'-B2) SSSS (s1s1BD-C1) PPPP (s1s1)INJ06 i06i06 (s1s1)INJ04 i04i04 Conflict We feel pressure to(s1s1D) DDDD We feel pressure to(s1s1D') EEEE (s1s1)INJ07 i07i07 (s1s1)INJ05 i05i05 (s1s1BD1) LLLL (s1s1BD2) MMMM (s1s1DD'1) NNNN (s1s1DD'2) OOOO (s1s1CD'1) JJJJ (s1s1CD'2) KKKK It's necessary(s1s1B) BBBB It's necessary(s1s1C) CCCC (s1s1)INJ01 i01i01 (s1s1)INJ02 i02i02 (s1s1)INJ03 i03i03

  26. Symptomatic Injection Implementation(When there is consensus and certainty about the Direction of Solution Approach 2 (s1s1)INJ00 (s1s1Q10) q10q10 Approach 1

  27. Obstacles, Desired Effects and Potencial Undesired Effects for Injection: (s1s1Q11) q11q11 (s1s1Q06) q06q06 (s1s1Q07) q07q07 (s1s1Q12) q12q12 (s1s1)INJ00 (s1s1Q10) q10q10 Aborda- gem 1 • Obstacles • (s1s1)OBS 0-01 o01o01 • (s1s1)OBS 0-02 o02o02 • (s1s1)OBS 0-03 o03o03 • (s1s1)OBS 0-04 o04o04 • (s1s1)OBS 0-05 o05o05 • (s1s1)OBS 0-06 o06o06 • (s1s1)OBS 0-07 o07o07 • (s1s1)OBS 0-08 o08o08 • (s1s1)OBS 0-09 o09o09 • (s1s1)OBS 0-10 o10o10 • (s1s1)OBS 0-11 o11o11 • (s1s1)OBS 0-12 o12o12 • (s1s1)OBS 0-13 o13o13 • (s1s1)OBS 0-14 o14o14 • (s1s1)OBS 0-15 o15o15 Desired Effect (s1s1)EDP 01 p01p01 (s1s1)EDP 02 p02p02 (s1s1)EDP 03 p03p03 (s1s1)EDP 04 p04p04 (s1s1)EDP 05 p05p05 (s1s1)EDP 06 p06p06 (s1s1)EDP 07 p07p07 (s1s1)EDP 08 p08p08 (s1s1)EDP 09 p09p09 (s1s1)EDP 00 p00p00 Undesirable Effect (s1s1)EIP 01n01n01 (s1s1)EIP 02n02n02 (s1s1)EIP 03 n03n03 (s1s1)EIP 04 n04n04 (s1s1)EIP 05 n05n05 (s1s1)EIP 06 n06n06 (s1s1)EIP 07 n07n07 (s1s1)EIP 08 n08n08 (s1s1)EIP 09 n09n09 (s1s1)EIP 00 n00n00 Aborda- gem 2 (s1s1)INJ08 i08i08 (s1s1)INJ09 i09i09

  28. Implementing the InjectionNegative Branch Method Approach 2 (s1s1)INJ09 i09i09 (s1s1)INJ00 (s1s1Q10) q10q10

  29. E Também Negative Branch from the Injection (s1s1)EIP 01 n01n01 (s1s1)EIP 02 n02n02 (s1s1)EIP 03 n03n03 (s1s1)EIP 04 n04n04 (s1s1)EIP 05 n05n05 (s1s1)EIP 06 n06n06 (s1s1)EIP 07 n07n07 (s1s1)EIP 08 n08n08 (s1s1)EIP 09 n09n09 (s1s1)EIP 00 n00n00 (s1s1)EDP 01 p01p01 (s1s1)EDP 02 p02p02 (s1s1)EDP 03 p03p03 (s1s1)EDP 04 p04p04 (s1s1)EDP 05 p05p05 (s1s1)EDP 06 p06p06 (s1s1)EDP 07 p07p07 (s1s1)EDP 08 p08p08 (s1s1)EDP 09 p09p09 (s1s1)EDP 00 p00p00 (s1s1Q12) q12q12 Then it could happen... • Possible Consequences: • (s1s1)CPB01c01c01 • (s1s1)CPB02c02c02 • (s1s1)CNB03c03c03 • (s1s1)CNB04c04c04 • (s1s1)CNB05c05c05 If we inject... (s1s1)INJ00 (s1s1Q10) q10q10 • Assumptions: • (s1s1)PNB01 p01p01 • (s1s1)PNB02 p02p02 • (s1s1)PNB03 p03p03 • (s1s1)PNB04 p04p04 • (s1s1)PNB05 p05p05 (s1s1)INJ08 i08i08

  30. Negative Branch from the Injection“(s1s1)INJ00 (s1s1Q10) q10q10” (s1s1)CNB05 c05c05 (s1s1)CNB04 c04c04 (s1s1)PNB05 p05p05 (s1s1)CNB03 c03c03 (s1s1)PNB04 p04p04 (s1s1)PNB03 p03p03 (s1s1)CPB02 c02c02 Then it could happen... (s1s1)PNB02 p02p02 (s1s1)CPB01 c01c01 If we inject... (s1s1)INJ00 (s1s1Q10) q10q10 (s1s1)INJ08 i08i08 (s1s1)PNB01p01p01

  31. Eliminating the Negative Branch from the Injection “(s1s1)INJ00 (s1s1Q10) q10q10” (s1s1)CPB05 Novo (s1s1)CNB05 c05c05 (s1s1)CPB04 Novo(s1s1)CNB04 c04c04 (s1s1)PNB05 p05p05 (s1s1)CPB03 Novo (s1s1)CNB03 c03c03 (s1s1)PNB04 p04p04 (s1s1)INJ09 i09i09 (s1s1)PNB03 p03p03 (s1s1)CPB02 c02c02 Then it could happen... (s1s1)PNB02 p02p02 (s1s1)CPB01 c01c01 If we inject... (s1s1)INJ00 (s1s1Q10) q10q10 (s1s1)INJ08 i08i08 (s1s1)PNB01 p01p01

  32. Eliminating the Negative Branch from the Injection “(s1s1)INJ00 (s1s1Q10) q10q10”

  33. Implementing the InjectionPre-Requisite Tree Method (s1s1)INJ00 (s1s1Q10) q10q10 Approach 1 (s1s1)INJ08 i08i08

  34. Obstacles and Intermediate Objectives for Injection“(s1s1)INJ00 (s1s1Q10) q10q10” (s1s1)OBS 0-01 o01o01 (s1s1)OBS 0-02 o02o02 (s1s1)OBS 0-03 o03o03 (s1s1)OI 0-01 i01i01 (s1s1)OI 0-02 i02i02 (s1s1)OI 0-03 i03i03 (s1s1)OBS 0-04 o04o04 (s1s1)OBS 0-05 o05o05 (s1s1)OBS 0-06 o06o06 (s1s1)OI 0-04 i04i04 (s1s1)OI 0-05 i05i05 (s1s1)OI 0-06 i06i06 (s1s1)OBS 0-07 o07o07 (s1s1)OBS 0-08 o08o08 (s1s1)OBS 0-09 o09o09 (s1s1)OI 0-07 i07i07 (s1s1)OI 0-08 i08i08 (s1s1)OI 0-09 i09i09 (s1s1)OBS 0-10 o10o10 (s1s1)OBS 0-11 o11o11 (s1s1)OBS 0-12 o12o12 (s1s1)OI 0-10 i10i10 (s1s1)OI 0-11 i11i11 (s1s1)OI 0-12 i12i12 (s1s1)OBS 0-13 o13o13 (s1s1)OBS 0-14 o14o14 (s1s1)OBS 0-15 o15o15 (s1s1)OI 0-13 i13i13 (s1s1)OI 0-14 i14i14 (s1s1)OI 0-15 i15i15

  35. Intermediate Objectives for Pre-Requisite Tree Injection (s1s1)INJ00 (s1s1)INJ00 (s1s1Q10) q10q10 (s1s1)OI 0-01 i01i01 (s1s1)OI 0-02 i02i02 (s1s1)OI 0-03 i03i03 (s1s1)OI 0-04 i04i04 (s1s1)OI 0-05 i05i05 (s1s1)OI 0-06 i06i06 (s1s1)OI 0-07 i07i07 (s1s1)OI 0-08 i08i08 (s1s1)OI 0-09 i09i09 (s1s1)OI 0-10 i10i10 (s1s1)OI 0-11 i11i11 (s1s1)OI 0-12 i12i12 (s1s1)OI 0-13 i13i13 (s1s1)OI 0-14 i14i14 (s1s1)OI 0-15 i15i15 (s1s1)INJ08 i08i08 HOJE

  36. Planning Nodule

  37. Current Reality Branch Symptom “(s1s1Q01) q01q01”

  38. Cause and Effect forSymptom (s1s1Q01) q01q01 Current Reality Branch (-1A) We aren't able to(s1s1A) AAAA (s1s1Q03) q03q03 (-1B)We struggle to(s1s1B) BBBB (-1C)We struggle to(s1s1C) CCCC (s1s1Q04) q04q04 We struggle to(s1s1Q09) q09q09 (s1s1Q02) q02q02 Despite the pressure to (s1s1D') EEEE, sometimes we decide to (s1s1D) DDDD (s1s1BD-C2) QQQQ (s1s1CD'-B2) SSSS (s1s1BD-C1) PPPP (s1s1CD'-B1) RRRR (s1s1Q01) q01q01 We feel pressure to(s1s1D) DDDD We feel pressure to(s1s1D') EEEE Conflict We aren't able to(s1s1Q10) q10q10 (s1s1Q06) q06q06 (s1s1BD1) LLLL (s1s1CD'2) KKKK (s1s1DD'1) NNNN (s1s1DD'2) OOOO (s1s1BD2) MMMM (s1s1Q07) q07q07 (s1s1CD'1) JJJJ (s1s1Q05) q05q05 We are concerned about(s1s1Q12) q12q12 It's necessary(s1s1B) BBBB It's necessary(s1s1C) CCCC (s1s1AB1) FFFF (s1s1AB2) GGGG (s1s1Q11) q11q11 (s1s1AC2) IIII (s1s1AC1) HHHH We want to(s1s1A) AAAA

  39. Problem“(s1s1Q01) q01q01” Injections and Targeted Changes First Solution

  40. Direction of Solution for Symptom (s1s1Q01) q01q01- Targets and Injections (s1s1A) AAAA (s1s1B) BBBB (s1s1S01) s01s01 (s1s1C) CCCC (s1s1)INJ00 (s1s1Q10) q10q10 (s1s1)INJ01 i01i01 (s1s1)INJ02 i02i02 (s1s1)INJ03 i03i03 (s1s1)INJ04 i04i04 (s1s1)INJ05 i05i05 (s1s1)INJ06 i06i06 (s1s1)INJ07 i07i07 (s1s1)INJ08 i08i08 (s1s1)INJ09 i09i09 Eliminate Unnecesary Injections

  41. Problem“(s1s1Q01) q01q01” Injections and Targeted Changes Complete Solution

  42. Direction of Solution for Symptom (s1s1Q01) q01q01- Targets and Injections (s1s1A) AAAA (s1s1B) BBBB Eliminate Symptom “(s1s1Q01) q01q01” (s1s1C) CCCC (s1s1)INJ00 (s1s1Q10) q10q10 TRT 1A (s1s1)INJ01 i01i01 (s1s1)INJ02 i02i02 (s1s1)INJ03 i03i03 (s1s1)INJ04 i04i04 (s1s1)INJ05 i05i05 (s1s1)INJ08 i08i08 (s1s1)INJ06 i06i06 (s1s1)INJ07 i07i07 (s1s1)INJ09 i09i09 (s1s1)INJ12 i12i12 (s1s1)INJ13 i13i13 (s1s1)INJ11 i11i11 (s1s1)INJ14 i14i14 (s1s1)INJ15 i15i15 (s1s1)INJ16 i16i16 (s1s1)INJ18 i18i18 (s1s1)INJ17 i17i17 (s1s1)INJ19 i19i19

  43. Problem and Solution Executive Summary XYZ Corp • Associated with the Problem#s1s1: • “(s1s1Q01) q01q01” • 13/12/2011

  44. Symptom1 – Executive SummaryThe Problem Pains, Dilemmas, Difficulties and/or Doubts Manifestation of The Problem Root Causes to be Investigated Negative Branch • (s1s1Q01) q01q01 • (s1s1Q02) q02q02 • (s1s1Q03) q03q03 • (s1s1Q04) q04q04 • We struggle to(s1s1Q09) q09q09 • Sometimes (-1C)We struggle to(s1s1C) CCCC • Sometimes (-1B)We struggle to(s1s1B) BBBB • (-1A) We aren't able to(s1s1A) AAAA To(s1s1Q09) q09q09 It's necessary(s1s1Q10) q10q10 ThisisNotPossibleBecause(s1s1Q11) q11q11 We feel concerned about (s1s1Q12) q12q12 To(s1s1A) AAAA It's necessary(s1s1B) BBBB, eWe feel pressure to(s1s1D) DDDD X It's necessary(s1s1C) CCCC e We feel pressure to(s1s1D') EEEE And then Despite the pressure to (s1s1D') EEEE, sometimes we decide to (s1s1D) DDDD • (s1s1Q07) q07q07 • (s1s1Q06) q06q06 • We want to(s1s1Q09) q09q09 • (s1s1Q11) q11q11 • We are concerned about(s1s1Q12) q12q12 • (s1s1)PNB01 p01p01 • (s1s1)PNB02 p02p02 • (s1s1)PNB03 p03p03 • (s1s1)PNB04 p04p04 • (s1s1)PNB05 p05p05 • We want to(s1s1A) AAAA • (s1s1AB1) FFFF • (s1s1AB2) GGGG • (s1s1AC1) HHHH • (s1s1AC2) IIII • (s1s1BD1) LLLL • (s1s1BD2) MMMM • (s1s1CD'1) JJJJ • (s1s1CD'2) KKKK • (s1s1DD'1) NNNN • (s1s1DD'2) OOOO • (s1s1BD-C1) PPPP • (s1s1BD-C2) QQQQ • (s1s1CD'-B1) RRRR • (s1s1CD'-B2) SSSS AB AC CD’ Current Reality BranchSymptom#s1s1 Cloud#s1s1and MainAssumptions BD 12 QuestionsSymptom#s1s1 DD’ BD-C CD’-B Crossed Assumptions Conflict #s1s1X Symptoms 12 Questions#s1s1Diagram

  45. Symptom1 – Executive SummaryThe Solution Targets 1 Injections: Obstacles and Injections Injection 00: Intermediate Objectives • (s1s1A) AAAA • (s1s1B) BBBB • (s1s1C) CCCC • (s1s1Q09) q09q09 • (s1s1S01) s01s01 • (s1s1S02) s02s02 • (s1s1S03) s03s03 • (s1s1S04) s04s04 • (s1s1)INJ00 (s1s1Q10) q10q10 • (s1s1)INJ01 i01i01 • (s1s1)INJ02 i02i02 • (s1s1)INJ03 i03i03 • (s1s1)INJ04 i04i04 • (s1s1)INJ05 i05i05 • (s1s1)INJ06 i06i06 • (s1s1)INJ07 i07i07 • (s1s1)INJ08 i08i08 • (s1s1)INJ09 i09i09 • (s1s1)OI 0-01 i01i01 • (s1s1)OI 0-02 i02i02 • (s1s1)OI 0-03 i03i03 • (s1s1)OI 0-04 i04i04 • (s1s1)OI 0-05 i05i05 • (s1s1)OI 0-06 i06i06 • (s1s1)OI 0-07 i07i07 • (s1s1)OI 0-08 i08i08 • (s1s1)OI 0-09 i09i09 • (s1s1)OI 0-10 i10i10 • (s1s1)OI 0-11 i11i11 • (s1s1)OI 0-12 i12i12 • (s1s1)OI 0-13 i13i13 • (s1s1)OI 0-14 i14i14 • (s1s1)OI 0-15 i15i15 OI 1 INJ 1 OI 2 INJECTION 0 (OBS, +-) INJ 2 First Solution OI 3 INJ 3 OI 4 APR 0 OI 5 INJ 4 INJ 8 OI 6 INJ 5 OI 7 Complete Solution RN 0 INJ 6 OI 8 INJ 9 INJ 7 OI 9 CloudSolution Chronic Conflict Solution Diagram IO 0

More Related