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Simplify your IT Help Desk Processes with an Office 365 Intranet

The role of IT has changed from simply responding to break-fix requests, to playing a strategic and central role in bringing more value to businesses. And this means freeing them up from time consuming work, so they can concentrate on important activities that affect your bottom-line.<br>A turnkey Office 365 Intranet can equip them with tools that simplify the ticketing system, help manage assets and vendor relationships, and alert employees on upcoming maintenance.

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Simplify your IT Help Desk Processes with an Office 365 Intranet

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  1. Simplify your IT HelpDesk Processes with an Office 365Intranet Copyright © 2018 BizPortalsSolutions

  2. Agenda Introduction WhatisaBusinessIntranetonOffice365? ITHelpDeskProcessesinanOffice365Intranet Copyright © 2018 BizPortalsSolutions

  3. BizPortalsSolutions Expertise Intranet / Digital Workplace SharePoint Office365 MicrosoftPlatforms Focus Office 365Users Small, Medium & EnterpriseBusinesses AcrossIndustries Microsoft Gold Partner for 15+Years FullService Product / Development Implementation Migration Office 365Services

  4. WhatisaBusinessIntranetonOffice365? • Provides a central source of truth of businessdata • Offers self-service tools foremployees • Provides a simple userexperience • Provides a cohesive workplacesolution Copyright © 2018 BizPortalsSolutions

  5. Office 365 Intranet as Your BusinessHub CRM ERP Office365 Intranet Document Management QMS SALES

  6. Houses IT DepartmentInformation • Infrastructure updates, reports anddocs • Easy to add, edit,and distributecontent • Global search across allinformation • Track IT departmentprojects Automates HelpDesk Case Mgmt. ITHelpDeskProcessesinanOffice365Intranet • Multi-stepworkflows and approvals • Alerts from existing business environments • Usage and Consumption Reports • Notifications and Reminders • Offers Self-Service Tools • IT – policies, procedures, training videos • IT – help desk • Self-help service tickets – FAQ, knowledge base, and in-context help Copyright © 2018 BizPortalsSolutions

  7. Manages Day-to-DayWork • Inventory and AssetsMgmt. • SOPs and DocumentStorage • AuditChecklists • Help Desk – CaseManagement • Network MonitoringReports • Security and UsageReports • Infrastructure Maintenance Schedules • Improves IT TeamCollaboration • Dedicated team/departmentsite • Multiple projectsites • Teamdiscussions • Tasks with embeddedchecklists • Multiple forms ofcommunication ITHelpDeskProcessesinanOffice365Intranet Copyright © 2018 BizPortalsSolutions

  8. HowtoCreateaBusinessHubonOffice365 Copyright © 2018 BizPortalsSolutions

  9. Let us know how we canhelp Contactinfo: https://www.bizportals365.combizinfo@bizportals.com Copyright © 2015–2017 BizPortalsSolutions 9

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