NETWORK RELIABILITY AND INTEROPERABILITY (NRIC) COUNCIL IV

1. NETWORK RELIABILITY AND INTEROPERABILITY (NRIC) COUNCIL IV FOCUS GROUP I - READOUT Peter G. Spring January 14, 1999 (Day 351)

2. Focus Group 1 Scope • Determine how the “Year 2000 problem” could adversely • affect the reliability, interconnectivity and interoperability of • public telecommunications networks. • The committee will assess the magnitude of the risks, review • efforts taken to address those risks and determine what additional • steps should be taken to mitigate risks. • In particular, the committee will determine that appropriate intra • and inter-network testing, contingency planning and network • monitoring have been arranged.

3. OUTLINE • Focus Group Structure, Approach • Focus Group Key Messages • Testing Subcommittee Readout • Contingency Planning Subcommittee Readout • Assessment Subcommittee Readout- G. Roth

4. Approach to Work • Organizing Structure • - Three Subcommittees • Assessment/Readiness - G. Roth - GTE • Testing - L. Scerbo - Bellcore • Contingency Planning - R. L. Bennett - Lucent • General Focus Group Meetings • - November 2, 1998 38 Participants • (carriers, vendors, associations, NCS) • - January 7, 1999 42 Participants • (carriers, vendors, associations, NCS,customer) • Subcommittee Work • - Task Groups • - Conference Calls • - Face-to-Face Meetings

5. Membership Dennis Hodge McLeod Mark Neibert Comsat Jim Kerr Illuminet Tracy Wells Dan Gepford Eddie Carlucci AT&T Pamela Steinert Maureen Fiorelli Winston Smith Pete Spring Geraldine Pell Hank Kluepfec SAIC Bill Alpaugh MBNA Dale Jensen Ameritech Ellina Morris Bradley Blanken CTIA Julian Griffin Sprint Pete Gaughan Bob Wilson MCI John Paine Linda Singer Lucent Ronnie Lee Bennett Bob Bower Ted Boehm Mankato Citizen Telco Frank Reese North Pittsburgh Telco Andy Scott NCTA Charles Fletcher Nick Andre NCS Gene Phillip Stan Hastie Stentor Robert Richter SBC Nancy Pierce ATIS Harold Dougherty Bill Newman Mary Tadlock Nortel Jocelyne Gervais Mike Cooke Paul Hart Bob Creighton USTA Vern Junkmann Larry Lump Horizon Chillicothe Telephone Jim Porter Gerry Roth GTE Robin Crim Bruce Kenworthy Jim Hammill Lou Scerbo Barbara Reagan Bellcore Art Reilly Joe Questone Clint Hamilton Kathy Wagner Bell Atlantic Brian O’Rourke Don Emmet US West Dan King Bob Marmorato BellSouth Richard Friedman Marty Soha Cisco

6. Focus Group I: Key Messages • Initial Assessment Indicates: • - Domestic Carriers making good progress and greater than 99% of access • lines on trajectory to complete by June 1999 • - International preparedness has great variation • - International risk/impact requires further analysis • Testing: • - Extensive component level testing completed • - Some Network Interoperability testing completed, additional testing in progress • - Initial gap analysis in data and international being addressed • Contingency Planning: • - Critical to success for carriers and industry • - Approached in phases: • Company level phase complete: “how do” documents published on web site • Industry level phase beginning

7. Testing Subcommittee • Work Efforts: • Year 2000 Network Equipment Readiness • - Major vendor lists and references • Year 2000 Readiness Best Practices • - Questionnaire and collection of testing practices • - WEB site posting of practices • Network Interoperability Testing • - Reviewed high-level plans • - ATIS • - TELCO Forum • - Inter-exchange carrier • - ITU • - Identified high-level gaps • - Prepared detailed questionnaire to identify plans and perform gap analysis

8. Current Testing Efforts: TELCO Forum • Participants: • AMERITECH, Bell Atlantic, BellSouth, Cincinnati Bell, GTE, SBC, SNET, US West • Scope: • Emergency Services • Basic, Enhanced and Intelligent Services • Management Systems • Data Transport Services • Equipment: • 82 Elements and or management systems from 21 suppliers • Testing Results: • July to Dec. 1998 • 50 test configurations • 1940 test cases • 7 Year 2000 anomalies found, resolved and retested • ATIS Phase II Summary

9. Current Testing Efforts:ATIS • Participants: • Ameritech, GTE, USWest, AT&T, Sprint, CTIA • Scope: • Mass Calling, Potential Congestion, Cross Network Services(LIDB, toll free), LNP, Time Zones • Timeline: • Jan 4 to Feb 12, 1999 • Additional testing Under Discussion: • Data, International

11. Questionnaire Survey • E911, 0+, 0-. • Examples of high volume Network services / capabilities are (but not limited to): 800/888 Toll Free 1 + 7 digit intra-lata 1+ 10 digit inter-lata Virtual Private Network Services International Direct Distance Dial Frame Relay Service

12. NRIC INTEROPERABILITY TEST MATRIX NETWORK SERVICE/CAPABILITY TEST CATEGORY

13. Subcommittee 3: Contingency Planning • Work Efforts: • Focus on aiding industry in doing plans • - Used Existing best practices plans as starting point • - Published (www.nric.org) • - Step by Step flow of contingency planning process • - Detailed guidelines for contingency planning • - Templates for contingency planning • - Industry forum sponsorship • Began effort for industry contingency planning • - Draft communications plan • - Leverage “Follow the Sun” ITU alerting plan • - Leverage efforts through NTA and NCS

14. Contingency Planning Guidelines • 1.0 Executive Overview • 2.0 Corporate Responsibilities • Business Need for Y2K Contingency Planning • Contingency Planning Principles • 3.0 Contingency Plan Development • General Principles • Process Analysis, Critical Path and Infrastructure Identification • Risk Assessment and Contingency Plan Development • Contingency Plan Exercising, Certification and Deployment • Appendices • Process and Infrastructure Worksheet • Risk Assessment and Scenario Planning Worksheet • Prevention and Mitigation Action Worksheet • Contingency Plan template • Contingency Plan Certification Form

15. Future Work • Assessment (March 1999) • Merge FCC new data (wireless, satellite,cable) with NRIC Data • Update and track Domestic and International Data • Testing (March 1999) • Data analysis of testing questionnaire • Contingency Planning (March 1999) • Recommendations for industry contingency planning