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Front office (Hotel Management System) of La Breza Hotel. 4108-10A Corpuz , Arlyn Joy L. Dela Cruz, Dhaianne E. Dela Cruz, Honey Charles F. Fernandez, Evonne V. Samson, Kevin Paulo N. FRONT OFFICE. Serves as the heart of the hotel Connection of guests to other department
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Front office (Hotel Management System)ofLa Breza Hotel 4108-10A Corpuz, Arlyn Joy L. Dela Cruz, Dhaianne E. Dela Cruz, Honey Charles F. Fernandez, Evonne V. Samson, Kevin Paulo N.
FRONT OFFICE • Serves as the heart of the hotel • Connection of guests to other department • First and last station of the guest inside the hotel • Gives information to the clients • It serves as the registration area of every guests.
Transactions coveredmajor • Reservation • Housekeeping • Food & beverage • General Ledger • Point of sale
FRONT OFFICE • (registration) (room service) (f & b request)(billing) Reservation Front Office House Keeping Food & Beverage General Ledger P.O.S
SOLUTION ARCHITECTURE Front office staff General Ledger Unit Transferring of data to record the bills Transferring of data to record the totral sales P.O.S Receiving of data via phone calls and LAN Housekeeping Management Transferring and requesting of foods and beverages Online F & B
Work Flow RESERVATION Front Desk Area Food & Beverage WALK-IN (Accommodation) Housekeeping (Received report) (guest) (Request) (Serve) (billing) (Serve) General Ledger ROOM