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Explore how the UK's largest public sector trade union, UNISON, employs PEST analysis to address political, economic, social, and technological factors impacting campaigns for migrant workers' rights.
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The Times 100 Business Case Studies UNISON Use of PEST analysis at UNISON
Introduction UNISON • UK’s biggest public sector trade union • Members in e.g. NHS, transport, education, local government • Represents employees in the workplace • Campaigns for fair and equal treatment of members • Supports the rights of migrant workers
PEST analysis • External factors outside the control of business • May stem from different sources • Political – e.g. government legislation • Economic – e.g. the economy • Social – e.g. aging workforce • Technological – e.g. the internet • UNISON needs to consider how external factors may affect its campaigns
Political factors affecting migrant workers • UK and EU immigration legislation • Workers from EU member countries have right to live and work in the UK • Migrant populations often centred in few key areas • Government needs to invest in infrastructure to support increased population • UNISON lobbies government for minimum wage and legal working time for migrant workers
Economic factors • Migrant workers provide necessary skills and services • Bring overall positive effect to UK economy - £6 billion in 2006 • Increases size of total labour market • Migrant workers fill skill shortages e.g. in care homes • Often take lower skilled roles that UK nationals do not want to do • E.g. in agriculture, hospitality, food packing
Social factors • UK has aging population • Shrinking workforce supporting the growing number of retired workers • Migrant workers affected by social conditions • Language difficulties, understanding employment rights, cultural differences • UNISON provides support for migrant workers • Dedicated website • Runs language courses • Provides range of information in 11 languages • Works with community groups for overseas workers • Works with employers to support migrant workers
Technological factors • Automation in production leads to less-skilled labour needed • Rise of online shopping leads to more data management work • Low-cost air travel has increased mobility for migrant workers • Improved telecommunications have opened up job seeking opportunities e.g. chat rooms, social networking sites • Electronic banking enables workers to transfer money more easily